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SureStay Plus Hotel by Best Western Black River Falls

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Black River Falls

Reception
Billiards
Indoor pool, pool loungers
In-room safe, individually decorated, individually furnished, desk
Business centre

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

View in a map
600 Oasis Rd, Black River Falls, WI, 54615
  • Place, Jackson County Forestry & Parks
    ‪3 min drive‬
  • Place, Jackson Correctional Institution
    ‪4 min drive‬
  • Place, Ho-Chunk Gaming Black River Falls
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Microwave

Standard Room, 2 Double Beds, Non Smoking, Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Microwave

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Room amenity

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Microwave

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Plus Hotel by Best Western Black River Falls

Hotel in Black River Falls with free breakfast and fitness centre
An indoor pool, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Black River Falls offers 141 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Black River Falls hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at SureStay Plus Hotel by Best Western Black River Falls. During your stay, you'll be close to Jackson County Forestry & Parks. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Just a 3-minute drive from Jackson County Historical Society Museum and a few minutes from Sand Creek Brewery
  • Dogs welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Black River Falls offers its guests an indoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 4435 square feet (412 square metres) and includes conference space. The business-friendly SureStay Plus Hotel by Best Western Black River Falls also features a vending machine, a picnic area, and coffee/tea in common area. Free self parking is available.

This Black River Falls hotel is smoke free.

Guests are served a free continental breakfast daily from 6 AM to 9:30 AM.
The Orange Moose Bar – On-site bar. Guests can enjoy drinks at the bar.

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night (maximum USD 100 per stay), plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per night (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Arrowhead BEST WESTERN
BEST WESTERN Arrowhead
BEST WESTERN Arrowhead Lodge
BEST WESTERN Arrowhead Lodge Black River Falls
BEST WESTERN Arrowhead Lodge Hotel
BEST WESTERN Arrowhead Lodge Hotel Black River Falls
Best Western Arrowhead Hotel Black River Falls
Best Western Black River Falls
Black River Falls Best Western
Best Western Arrowhead Black River Falls
SureStay Plus Hotel by Best Western Black River Falls Hotel

SureStay Plus Hotel by Best Western Black River Falls Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 272 out of 832 reviews
Rating 8 - Good. 279 out of 832 reviews
Rating 6 - Okay. 148 out of 832 reviews
Rating 4 - Poor. 78 out of 832 reviews
Rating 2 - Terrible. 55 out of 832 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Bret

The hotel is quite dated. The room layout is awkward. I had to wheel the luggage cart on a meandering path through the entire hotel in order to use the elevator to get to our room on an upper floor. I have never seen anything like that!
Stayed 1 night in Jun 2025

8/10 Good

KELLIE, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for overnight stop over
Stayed 1 night in Jun 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service
The hotel itself is old but overall it’s great! Clean and very kind staff.
Stayed 1 night in May 2025

8/10 Good

Jane, Woodstock

Liked: Cleanliness
Nothing more to add
Stayed 1 night in May 2025

6/10 Okay

Jordan

Liked: Staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jill

Stayed 3 nights in May 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 5 nights in May 2025

8/10 Good

Theresa

place was nice for the money .
Stayed 1 night in May 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean and simple
Stayed 1 night in Apr 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service
Only complaint: Your poor Mattress gave me a back ache! RM 203
Stayed 1 night in May 2025

4/10 Poor

Nancy

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The room was noisy. Right by the elevator shaft. Breakfast was not very good. Small amounts and the hot items were not kept filled.
Stayed 1 night in Apr 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay when you're visiting relatives in the area. The room was spacious and clean, so no complaints.
Stayed 2 nights in Apr 2025

8/10 Good

Amanda, Hilbert

Travelled with family
Liked: Staff & service
Beds were a little hard and tiny pillows
Stayed 2 nights in Apr 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Apr 2025

8/10 Good

Ann

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would stay here again
Stayed 2 nights in Mar 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tomasz

Stayed 1 night in Feb 2025

2/10 Terrible

Lori

Disliked: Cleanliness, property conditions & facilities, room comfort
My husband woke early and jumped out of bed because he felt something crawling on his leg. It was a bug. He showed the manager who apologized. However, since we booked through this app, she could not refund our money.
Stayed 1 night in Jan 2025

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right off the highway and super easy to find!
Stayed 1 night in Jan 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Will stay again.
Stayed 4 nights in Dec 2024

6/10 Okay

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room

Breakfast good. Bar and hotel nice over all. Room were disceiving from pictures on website
Stayed 1 night in Dec 2024