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Best Western Carlton Hotel

3.0 star property

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Photo gallery for Best Western Carlton Hotel

1 bedroom, desk, laptop workspace, blackout curtains
Point of interest
Daily English breakfast (GBP 11.5 per person)
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Pet-friendly

Explore the area

Map
282 North Promenade, Blackpool, England, FY1 2EZ
  • North Pier
    ‪10 min walk‬
  • Blackpool Illuminations
    ‪13 min walk‬
  • Blackpool Tower
    ‪15 min walk‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 1
  • 1 Single Bed

Superior Room, Multiple Beds, Accessible, Non Smoking (Converts to 2 TwinBeds;Walk-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Sea View

Superior Room, 1 Double Bed, Non Smoking, Sea View | 1 bedroom, desk, laptop workspace, blackout curtains

Superior Room, 1 Double Bed, Non Smoking, Sea View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking (Converts to 2 TwinBeds;Walk-in Shower)

Superior Room, 1 King Bed, Accessible, Non Smoking (Converts to 2 TwinBeds;Walk-in Shower) | 1 bedroom, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed, Accessible, Non Smoking (Converts to 2 TwinBeds;Walk-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, Sea View

1 bedroom, desk, laptop workspace, blackout curtains

Superior Room, 2 Single Beds, Non Smoking, Sea View

  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Sea View

1 bedroom, desk, laptop workspace, blackout curtains

Family Room, Multiple Beds, Non Smoking, Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Junior Suite, 1 Double Bed, Non Smoking, Sea View

1 bedroom, desk, laptop workspace, blackout curtains

Junior Suite, 1 Double Bed, Non Smoking, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 King Bed, Non Smoking, Sea View (Converts to 2 Twin Beds;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed with Sofa bed, Non Smoking, Sea View (Converts to 2 Twin Beds)

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 1 Double Bed, 1 Single Bunk Bed and 1 Single Sofa Bed

Family Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

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About this property

Best Western Carlton Hotel

Sandy fun near North Pier and Blackpool Illuminations
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and a 24-hour front desk.
Best Western Carlton Hotel offers 60 accommodations with designer toiletries and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries.

This Blackpool hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Best Western Carlton Hotel. During your stay, you're just a quick walk from Funny Girls. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy local and international cuisine and a beachfront location while dining at Restaurant
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a car charging station and a terrace
  • 15 minutes by foot from Blackpool Tower and a 1-minute drive from North Pier
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Best Western Carlton Hotel also features a terrace, 24-hour room service, and express check-out. Parking is available for a fee.

This 3-star Blackpool hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 9:30 AM.
Restaurant – This beachfront restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
The Bar – On-site bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Greek, Hindi, Italian, Latvian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 5 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 9:30 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant
  • The Bar

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Direct access to the beach
  • On the bay
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Paper towels
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cots (infant beds) are available for GBP 7.5 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 11.5 per person
  • Self-parking fee: GBP 5.00 per night (in/out privileges)
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 7.5 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 6 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Carlton Blackpool
Best Western Carlton Hotel
Best Western Carlton Hotel Blackpool
Best Western Blackpool
Blackpool Best Western
Best Carlton Hotel Blackpool
Best Western Carlton Hotel Hotel
Best Western Carlton Hotel Blackpool
Best Western Carlton Hotel Hotel Blackpool

Best Western Carlton Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 183 out of 523 reviews
Rating 8 - Good. 197 out of 523 reviews
Rating 6 - Okay. 84 out of 523 reviews
Rating 4 - Poor. 33 out of 523 reviews
Rating 2 - Terrible. 26 out of 523 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place to stay. Breakfast was really good.
Stayed 2 nights in Apr 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Night Getaway

5 night getaway with the Dog Plenty of Parking on arrival - £5 per night Easy check in - £10 per night for Apollo (dog) Found the room and bathroom to be clean and tidy and a bath :) with shower over Location is a short stroll from the Tower / North Peer and Centre Trams and Bus stops basically outside of Hotel Weather was perfect for this time of year Will definitely look at booking here again next time
Stayed 5 nights in Apr 2025

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities, room comfort

Very disappointing Best Western.

We have stayed here before in a standard double room, so thought we'd upgrade to a superior deluxe double. But in fairness the only difference we could see was some bathrobes in the wardrobe! Previously we'd had a view over the sea front and a good sized room with a very adequate ensuite on the first floor. The room we had this time was about the same size with a bigger bathroom, but only because we were on the ground floor in a disabled room. We had no view as the window looked out onto main road where people were walking and driving passed and also over looked by other hotels, so had to keep both windows and curtains shut to stop prying eyes and noise!!! Although the room seemed clean initially, when we turned on the bedside lights and they shone up the wall we could see large amounts of dust!! Also because we were in a superior room our bed was two single pushed together to form a superking, however the duvet seemed to be a double in a king-size cover. We were also located next to the toilets for the bar and restaurant. Overall for the extra money very disappointed this stay. Would probably look elsewhere next time.
Stayed 1 night in Apr 2025

8/10 Good

Hayley

Liked: Cleanliness, staff & service
It was a shame the room wasnt ready when we arrived after check in time but it was fine as we left our bag and ventured out
Stayed 1 night in Mar 2025

6/10 Okay

Sandra

It is expensive what they charge for a tiny single room with a poor shower that has seen better days with not a lot of pressure coming from it. Best thing about staying here is it is right opposite the tram stop! I wouldn’t stay here again though!
Stayed 2 nights in Mar 2025

8/10 Good

Darren

Business traveller
Stayed 3 nights in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

We enjoyed our food and staff were excellent. We parked in the hotel parking as we felt it was safer. Our room had one fault the windows would not close and traffic noise gave us a disturbed night sleep. Next time we will request a sea front room.
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and quiet

We had a great stay at this hotel. Clean, comfortable and quiet. It's about 14 minutes walk from the tower.The staff are fabulous, helpful and friendly. Lovely comfortable bed and great tea and coffee making facilities in the room. We had a tasty hunter's chicken for dinner in the restaurant and an excellent cooked breakfast. We managed to get on the car park but if you can't there is another little car park a minute down the street. We are already planning to stay again in the summer. It was a great find.
Stayed 1 night in Mar 2025

8/10 Good

JEAN

Business traveller
Liked: Cleanliness, staff & service, room comfort

Value for money

Very good room for the price. Good. Sea view. Very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Stayed 3 nights in Feb 2025

10/10 Excellent

Neil

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thilthy !

This hotel was disgusting the room was thilthy,and when we spoke to the manager he said it was fine,so stains on carpets,curtains,chip in the bath,paint flaking off the walls,window sill,hole in the window opeming all very dirty .And for a manager to say that room is fine is unbelievable,i will never return to that hotel again .Ive never dealt with such an obnoxious manager in all my life it was embaressing !!This will be taken further!!As we checked out the receptionist just said safe travel home but not asked us how our stay was then starting going on her mobile phone not very professional is it !!
Stayed 1 night in Feb 2025

6/10 Okay

JANET

Liked: Staff & service
A basic hotel with no frills
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay here and the stay on shift last night done an excellent job. We were made to feel at home as soon as we arrived. Great bar area and food in the evening was delicious. Great work.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superior double with sea view

Arrived early. Had a drink in the bar until 1.30pm when we were able to checkin. “Superior” room was below our expectations compared to other “superior” accommodation providers we have used. Hotel was clean; Bed was comfortable; Breakfast was filling. Staff very pleasant and helpful.
Stayed 1 night in Dec 2024

8/10 Good

Tim

Liked: Staff & service

Expected more from a named Brand.

Good location for walks on prom, trams and access to Blackpool centre. On the sea front with resteraunt facing the promenade, with sea views. As long as you're not expecting the Ritz, you should be satisfied with the £50/night paid. We stayed one night, not sure I'd want to stay for longer due to noise of families in adjacent rooms. Bedroom was ensuit but a bit cramped & tired.
Stayed 1 night in Dec 2024

6/10 Okay

Sheila

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Sorry have to address my true view thoughts

Was very disappointed with the Xmas dinner as I had beef which was like leather…1 chipolata on friends dinner,he said turkey was just ok ..for £50 was not worth it..Buffet Xmas night was soso pathetic and heard plenty agreed with us£15 was a disgrace…Its such a lovely friendly staff and lovely hotel but don’t think we’ll be back My 76yr friend has diabetis along with other med probs and we purposely came as wanted to bring my 2dogs and a disabled room which was perfect but the cost and bad experience of food and lacks in hygiene in the restaurant with no table covers and some staff not in uniform …
Stayed 3 nights in Dec 2024

8/10 Good

Leigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service
?
Stayed 2 nights in Nov 2024

10/10 Excellent

George

Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is close to the beach and town centre
Stayed 1 night in Nov 2024