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Norbreck Castle Hotel

3.0 star property

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Photo gallery for Norbreck Castle Hotel

Indoor pool
Reception
2 bars/lounges
Exterior detail
2 bars/lounges

Reviews

6.4 out of 10

Popular amenities

  • Bar

Explore the area

View in a map
Queens Promenade, Blackpool, England, FY2 9AA
  • Place, Winter Gardens
    ‪7 min drive‬
  • Place, Blackpool Illuminations
    ‪7 min drive‬
  • Place, Blackpool Tower
    ‪7 min drive‬

Room options

View all photos for Twin Room, Sea View

Twin Room, Sea View | Desk, free WiFi, bed sheets

Twin Room, Sea View

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

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Twin Room | Desk, free WiFi, bed sheets

Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | Desk, free WiFi, bed sheets

Single Room

  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Desk, free WiFi, bed sheets

Double Room

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Family Room, Sea View

Family Room, Sea View | Desk, free WiFi, bed sheets

Family Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Family Room (4)

Desk, free WiFi, bed sheets

Family Room (4)

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Family Room, Sea View (4)

Desk, free WiFi, bed sheets

Family Room, Sea View (4)

  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Family Room, Sea View (5)

Desk, free WiFi, bed sheets

Family Room, Sea View (5)

  • Sea view
  • Sleeps 5
  • 3 Single Beds and 1 Double Bed

View all photos for Suite

Suite | Desk, free WiFi, bed sheets

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Penthouse

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Desk, free WiFi, bed sheets

Double Room, Sea View

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

Norbreck Castle Hotel

Beach hotel connected to the convention centre in Blackpool with bars
Guests of this beach hotel will appreciate convenient on-site amenities such as Access to hot tub and a fitness centre.
Norbreck Castle Hotel offers 480 accommodations with coffee/tea makers and a hairdryer. This Blackpool hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is provided on a daily basis.
An indoor pool and Access to hot tub are on site. Other recreational amenities include a steam room and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Norbreck Castle Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Blackpool Beach. Enjoy features like free WiFi in public areas, plus 2 bars and an indoor pool.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and fitness classes
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Blackpool Pleasure Beach and 6 minutes from North Pier
As a guest of Norbreck Castle Hotel, you'll find an indoor pool, Access to hot tub, a steam room, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business centre and meeting rooms are available. A vending machine, an arcade/games room, and tour/ticket assistance are also featured at the business-friendly Norbreck Castle Hotel. Parking is available for a fee.

This Blackpool hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10:30 AM.
Castles Restaurant – This buffet restaurant serves breakfast and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 3 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 14 for adults and GBP 8 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Castles Restaurant

Things to do

  • Arcade/game room
  • Evening entertainment
  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Grab bar near toilet (70 centimetre high)
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 14 for adults and GBP 8 to 10 for children
  • Uncovered self-parking fee: GBP 3.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: GBP 2.50 per day
  • Facilities fee: GBP 3.00 per person, per day and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Norbreck
Norbreck Castle
Norbreck Castle Hotel
Norbreck Castle Hotel Blackpool
Norbreck Hotel
Norbreck Castle Blackpool
Hotel Norbreck Castle
Castle Hotel Norbreck
Norbreck Castle Hotel Hotel
Norbreck Castle Hotel Blackpool
Norbreck Castle Hotel Hotel Blackpool

Norbreck Castle Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 245 out of 1001 reviews
Rating 8 - Good. 240 out of 1001 reviews
Rating 6 - Okay. 185 out of 1001 reviews
Rating 4 - Poor. 129 out of 1001 reviews
Rating 2 - Terrible. 202 out of 1001 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Khandad

Disliked: Property conditions & facilities
The beds are from Ancient times & very uncomfortable.. only slept 2 hours in 2 nights stay . I know its what you pay for but that was ridiculous.
Stayed 2 nights in Aug 2025

6/10 Okay

Janet

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Baha Uddin

Disliked: Cleanliness, staff & service

Poor Service

No brush, toothpaste, soap, shower gel, tissue were provided. These are basic things to get in a hotel room but unfortunately nothing was given. When asked they replied “ they don’t offer these things”. And how come it’s acceptable for guest to pay for car park I have no idea. Customers need to pay for car park when they are staying in the hotel make no sense. Moreover really long que at front desk, shortage of staff and whenever you call reception they take ages to answer the call.
Stayed 1 night in Aug 2025

6/10 Okay

James

Liked: Staff & service
Good value for price paid. Good entertainment. Good breakfasts. Poor general housework e.g. the staircase needed cleaning more regularly. Good general cleaning and decorating would start to make it a more credible reputation.
Stayed 2 nights in Aug 2025

6/10 Okay

Daniel

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Sue

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Check in was awful due to a huge dance event. They had taken over the place. No rooms clean until after 3.30pm. Day manager was a tad cocky. If i was the manager i wouod have given people a complimentary drink while everyone was waiting for a room. Rooms were full of noise as the walls were so thin. Up until 11.30pm kids were running up and down the cooridors knocking on doors. Luckly i spoke to the night staff manage who was great. He moved us to a quiet area. Room was fine. Felt quite sorry for some of the staff.
Stayed 1 night in Aug 2025

8/10 Good

geoff

Business traveller
Stayed 4 nights in Jul 2025

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stopped here to have a night in blackpool as next day was golf captains trip to herons reach which was near by. Check in was slow as had to queue to check in and the queue was long. Had a couple of cheeky porettis before we could pick up our room keys which wasnt bad or badly priced. Room was clean with a sea view so no complaints at all about the room. I heard some of the other golfers went to their rooms and they hadnt been cleaned but received a free pint in compensation ! Overall a good experience
Stayed 1 night in Jul 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the place and the parking and all the food is amazing to
Stayed 4 nights in Jul 2025

8/10 Good

Frances

Travelled with group

Lucy’s stay at the Norbreck Castle

Very nice room, plenty of hot water for shower etc. Beds are comfortable & breakfast was excellent. Staff are pleasant and plenty of room for your car. I have no complaints.
Stayed 6 nights in Jul 2025

8/10 Good

Mumtaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

S A

Stayed 1 night in Jul 2025

6/10 Okay

Lorraine

Stayed 4 nights in Jul 2025

6/10 Okay

Samuel

Travelled with family
Liked: Staff & service
We went there for my daughter’s cheer comp! I saw the bad reviews and tbh it’s ok- you can’t expect the world for the money you pay for it!
Stayed 1 night in Jul 2025

2/10 Terrible

Anne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful place we named it hotel Alcatraz, picture when booking shows nice yellow exterior it's actually black and grey, only saw 2 staff members in the 24 hours we endured this place the barman and the coffee shop worker, I have bruises on my shins from the exposed metal bed frame the pillow was so thick and lumpy I had to take it out of the case and put in two towels so I had something. No toilet paper at all in the room and I couldn't reach anyone so had to get some from my daughter's room. We got there at 7 food wasn't available so we had to go to the local Morrisons for supplies. Do yourself a favour save your money sleep on the beach you will be more comfortable
Stayed 1 night in Jul 2025

8/10 Good

Katrina, Chester

Travelled with family and small children
Liked: Staff & service
Lady on reception was amazing, gave great recommendations, bar staff less so. Car parking good-£3 a day, rooms ok, food at restaurants pricey for what it was. Pool facilities good, although not included in the price of the room. Had some noise problems on second night but quick call to reception and security came to sort no further issues. Would stay again if price remains cheap.
Stayed 2 nights in Jul 2025

10/10 Excellent

Talla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Trevor

Travelled with partner
Liked: Property conditions & facilities
We d a very enjoyable few days , And we like the fact that we do not get disturbed.
Stayed 4 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The most disgusting and dirtiest hotel that I have ever had the misfortune to stay in. Shocking condition of the room we stayed in. Dirty and leaking toilet on arrival, bathroom not cleaned at all, hairs and bath scum still on toss, sink and in bath, damaged step with warning tape stuck over it, rotten and mouldy wood work, unsafe electrical items that had not been PAT tested since JANUARY 2022!!. Poo on the bathroom walls, fire safety doors with 1 1/2 inch gap at the bottom!! So shocking for a large hotel chain. Customer service, Front of House manager really didn’t care !!! Got no where with our complaint, other than a ready printed piece of paper with the complaints email address!! Pre done, ready to go says they get a lot of complaints!!! So I advise before you waste your money, read all the +4000, yes you read correctly, +4000 ONE STAR trust pilot reviews about this hotel!! And if that’s not enough, google the hotel name and it’s all over the internet and newspapers regarding how bad this hotel is. And as for Expedia, I’m sorrry but you are not bothered now you have taken my money, no interest in how bad this hotel is so rest assured, neither yourselves or Britannia Hotel chain will be getting a further penny of my hard earned money in the future.
Stayed 1 night in Jul 2025

8/10 Good

Lee

Stayed 2 nights in Jul 2025

2/10 Terrible

Karen

This hotel had kids running feral was dirty I got bit by bed bug very sore on neck the whole place was dirty plastic glasses really dirty
Stayed 2 nights in Jul 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was not in my opinion a very good one at all the hotel was dirty, the limited staff they had some pleasant some not so much, had to close the amusement off due to machies broke fire doors didnt shut when fire alarms went off this is unsafe, alot of adults and kids screaming in corridors all hours of the night. Bedrooms minimal which was fine for what we needed it for but the bed wow the springs was digging into my back resorted to sleeping on the floor was that bad. Ive stayed here once before and it was not like this i will not return.
Stayed 2 nights in Jul 2025

4/10 Poor

Cheryl

Disliked: Amenities
C
Stayed 1 night in Jul 2025

10/10 Excellent

Aurel

Stayed 3 nights in Jul 2025

4/10 Poor

Janet

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were nothing like the photos. Drab and uncomfortable. We were kept awake until 2.30 in the morning with unruly neighbours. Security had to come and give them warnings. Would not encourage anyone to visit until the whole hotel has had an facelift.
Stayed 1 night in Jul 2025