6/10 Okay
Verified traveller
2 Mar 2025
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Generally good but better out there for the price
I’ll start by saying the staff and service at the Oakley are excellent. The food is outstanding and generally it’s very clean and comfortable. The only thing I will say and what’s stopped me from rating higher is that the rooms although clean are very, very dated and quite worn down in parts.
The one I was in (17) was a Deluxe Double and came to £264 for two nights out of season at the end of February and I just didn’t think it was worth it for the following reasons:
- Very dated and worn in places as mentioned
- No iron or ironing board in the room. I did get one when I asked at reception but they had to look for it and iron and board came separately. Not what I expected from a deluxe room at that price
- the furniture was just old and if you’re going to put a clock on the wall, at least make sure it’s working?
- the extractor fan in the bathroom sounds like a bag of spanner’s and directly linked to the light so if you need to use the toilet in the middle of the night you’re going to wake everyone up!
- the heating system they have running along the bottom of the walls was damaged in places and kicked up dust
- breakfast not included, this was stated upfront on the booking I just personally think it could be included given the room rate
I will say though that shower off the main was amazing!
I would have given this feedback to the reception at check out but nobody was there when I checked out so had to leave the keys with the cleaner.
Really hope it gets a refurb soon.
Verified traveller
Stayed 2 nights in Feb 2025