2/10 Terrible
CR
24 Aug 2025
A disaster in a once beautiful location
Don’t believe the pictures on the booking page. This place could not have looked that good for years now. Thanks to recent storms , The grounds are a mess. The patio was inaccessible because a big (ugly) party tent covering it had collapsed. The hotel’s private beach was closed and its shabby palm umbrellas clearly hadn’t been replaced in ages. The lily pond was full of algae and trash. The larger water feature was drained and green and smelled ‘like a pig farm’ per the employee we overheard calling the office. Inside: Pool water was foggy and I didn't want to immerse myself in it! Gym was out of order. Bar food was greasy and so overpriced. Complimentary weekday breakfast was muffins, bagels, or choice of 3 cold cereals. Halls were dark and stuffy. Couldn’t take a bath because a gross adhesive mat had been stuck to the bottom: totally unhygienic. Only pros: bedding and mattresses were good. Young staff tried very hard to be friendly and helpful. Cocktails were good. We checked out after 1night and got refund. This place clearly needs more capital investment to get to an acceptable standard. Such a shame because the location is really nice. This place shouldn’t be allowed to use those old photos from a happier time; shouldn’t be listed here as far as I’m concerned.
CR
Stayed 3 nights in Aug 2025

















