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Starhotels Excelsior

4.0 star property

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Photo gallery for Starhotels Excelsior

Lobby sitting area
Reception
Junior Suite | Minibar, in-room safe, individually furnished, desk
Meeting facility
Breakfast, lunch and dinner served

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet-friendly

Explore the area

Map
Viale Pietro Pietramellara 51, Bologna, BO, 40121
  • PalaDozza
    ‪14 min walk‬
  • Piazza Maggiore
    ‪17 min walk‬
  • BolognaFiere
    ‪4 min drive‬
  • Bologna (BLQ-Guglielmo Marconi)
    ‪10 min drive‬

Room options

View all photos for Family Room (Connecting)

Minibar, in-room safe, individually furnished, desk

Family Room (Connecting)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room (2 adulti + 2 bambini)

Family Room (2 adulti + 2 bambini) | Minibar, in-room safe, individually furnished, desk

Family Room (2 adulti + 2 bambini)

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, individually furnished, desk

Junior Suite

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Minibar, in-room safe, individually furnished, desk

Triple Room

9.0 out of 10
Wonderful
(10 reviews)
  • 33 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, individually furnished, desk

Deluxe Double Room

9.0 out of 10
Wonderful
(21 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, individually furnished, desk

Superior Double or Twin Room

9.0 out of 10
Wonderful
(74 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Lobby

UNA HOTELS Bologna Centro

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1005)
The price is €120
for 1 room
includes taxes & fees
6 Aug - 7 Aug
UNA HOTELS Bologna Centro

About this property

Starhotels Excelsior

Family-friendly hotel with fitness centre and 24-hour front desk
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Starhotels Excelsior offers 193 air-conditioned accommodations with minibars and a safe. This individually furnished accommodation includes desks. A pillow menu is available. Premium satellite televisions are provided.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Bologna hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The breakfast at Starhotels Excelsior gets high marks from our customers. During your stay, you're just a quick walk from Via Indipendenza. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 4-minute drive from Sant'Orsola Malpighi Hospital and a few minutes from Piazza Maggiore
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Starhotels Excelsior. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bologna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Avorio – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 35 per day)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Avorio

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Baby bath
  • In-room babysitting
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet (79 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (76 centimetre wide door)
  • Raised toilet seat (50 centimetre high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A tax is imposed by the city and will be collected at the property. The tax ranges from EUR 1.5 to EUR 5 per person, per night. The amount has been determined by the local administration and depends on the length of stay, property classification, and room price. This tax does not apply from the 6th consecutive night of stay. Guests exempted from this tax include residents of Bologna and children under 14 years of age. Please note that further exemptions may apply.

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per stay (maximum EUR 35 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Self-parking fee: EUR 35 per day
  • Pet fee: EUR 35 per pet, per stay (maximum EUR35 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property requires identification for all guests at check-in, regardless of age.
Property Registration Number IT037006A19MMQQLIO
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Starhotels Excelsior
Starhotels Excelsior Bologna
Starhotels Excelsior Hotel
Starhotels Excelsior Hotel Bologna
Starhotels Hotel Bologna
Starhotels Excelsior Hotel
Starhotels Excelsior Bologna
Starhotels Excelsior Hotel Bologna

Starhotels Excelsior Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 661 out of 1015 reviews
Rating 8 - Good. 264 out of 1015 reviews
Rating 6 - Okay. 54 out of 1015 reviews
Rating 4 - Poor. 22 out of 1015 reviews
Rating 2 - Terrible. 14 out of 1015 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Helen

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Overall a nice hotel but lack of ventilation has made the bathroom look moldy. Cleaning was inconsistent with one maid doing an excellent job and the other horrible.
Stayed 3 nights in Apr 2025

8/10 Good

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is close to thevtrain station and the room is a good size.
Stayed 5 nights in Apr 2025

8/10 Good

Allister

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Gert

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

William

Stayed 1 night in Apr 2025

10/10 Excellent

Veronika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, kind stuff
Stayed 1 night in Mar 2025

10/10 Excellent

Regina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Breakfast was quite expensive at Eur50. Freindly cleaning staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Eric

Stayed 1 night in Mar 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort

Very nice rooms & staff.

Everything about the hotel and staff was wonderful except we had no hot water for about 15 hours of our 2 day stay. Location was ideal for us. Near train station, restaurants and our tour meeting point.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

SIMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent. Rooms comfortable and clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Howard

Stayed 1 night in Mar 2025

2/10 Terrible

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
While the property is beautiful and located near the train station , making it convenient, they had no AC functioning as it was extremely hot and uncomfortable. When I called the front desk to ask if the heat could be lowered or the AC turned on I got attitude from the staff. They said they would shut down the heat but they did not. They said to open the windows and we did however the amount of noise from outside was unbearable. There was construction all throughout the night and the parking roof top had a lot of noise as well. We then went to ask if we could have some eat plugs and got more attitude and were told they had none. We realize they may call it winter in their area but to have temps around 25-30 in rooms for traveller when they advertise AC available is not adequate. Of their solution is to open windows then they should at least have ear plugs.
Stayed 1 night in Mar 2025

10/10 Excellent

Abbas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable rooms, service was also good. Location is quite central to move around in Bologna
Stayed 2 nights in Mar 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely close to the train station. You can just walk across the street and the hotel is in front. Breakfast is a bit hard to get food. Not replaced as it is emptied. Sausages especially. Too many tour groups use this hotel and is used by tourists. Reception is not able to give advice on how to get to things like pharmacy or banks. Their solution was “take a taxi” Bologna is undergoing a great deal of street construction so a taxi is a waste of money and time in blocked traffic.
Stayed 6 nights in Feb 2025

10/10 Excellent

Diana

Stayed 2 nights in Feb 2025

8/10 Good

Jose M.

Stayed 1 night in Feb 2025

10/10 Excellent

Maryam

Stayed 1 night in Feb 2025

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Fine

The service was excellent from everyone I encountered. The breakfast was good. However, I found the stay quite uncomfortable. Bed and pillows terrible. Chair to work at desk in room was awful. Heating/aircon didn't work, so hot at night but very cold for early morning get-ups. Also, when I first arrived, I was put into a room literally next to building work happening. It was deafening. They QUICKLY changed me to a different room. Which I appreciate. But a 4 star hotel should be avoiding putting guests in these rooms anyway, it seems pretty obvious to me.
Stayed 2 nights in Feb 2025

8/10 Good

Sarrah

Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities, room comfort

Yes

Clean, spacious, excellent breakfast, great location for grin travel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Comfortable and clean hotel. Great location! Great option if you want to be close to the station and the center of the city.
Stayed 1 night in Jan 2025

10/10 Excellent

Sang-Min

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome breakfast. I have never seen a complimentary breakfast of that quality (though in American standard). The staffs were exceptionally kind.
Stayed 1 night in Dec 2024