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Design Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€276* Per night/room 29 May - 30 May

Luxury Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Heym, you're just a quick walk from Jardin Public. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool.

  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a lift and coffee/tea in a common area
  • Within a 15-minute walk of Grand Theater Opera National of Bordeaux and Rue Sainte-Catherine

Heym ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Heym

Everyone (1)
5 out of 5

Posted by on 13 Jul 2023

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Property Features

Free breakfast is served daily. WiFi is free in public spaces. An indoor pool, spa services, and coffee/tea in common area are also featured at Heym. This Bordeaux guest house is smoke free.

  • 5 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Bordeaux (ZFQ-Saint-Jean SNCF Train Station) (4 km / 2.5 mi)
  • Metro station: Place Paul Doumer Tram Station (0.3 km / 0.2 mi)

Room Amenities

Heym offers 5 accommodations with free minibar items and minibars. Each accommodation is individually decorated. Beds feature pillowtop mattresses. A pillow menu is available. 50-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Bordeaux guest house provides complimentary wireless Internet access. Additionally, rooms include espresso makers and a safe. Housekeeping is offered on a daily basis and change of towels can be requested.

  • Pillowtop beds
  • Stocked minibar (free)
  • Smart television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Pillow options
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique decor
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

Guests are served a free continental breakfast daily from 8:30 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the guest house include an indoor pool.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time ends at 7:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.

If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. The host will greet guests on arrival.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.

Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. The host will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Google Pay, Apple Pay and Samsung Pay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, Google Pay, Apple Pay and Samsung Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • No front desk
  • Host will greet you
  • Guest will receive an email before arrival 48 hours
  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Samsung Pay
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Guests must register online prior to arrival
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Guests must provide a copy of their passport in advance
  • Social distancing measures are in place
  • Google Pay
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation
  • A tax is imposed by the city: EUR 6.62 per person, per night. This tax does not apply to children under 18 years of age.
  • A damage deposit of EUR 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 10:30 PM and 7:30 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HEYM Bordeaux
  • HEYM Guesthouse
  • HEYM Guesthouse Bordeaux

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the guest house before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.