Staybridge Suites Boston - Burlington by IHG

3.0 star property

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Photo gallery for Staybridge Suites Boston - Burlington by IHG

Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Room, 1 King Bed, Accessible Bathtub, Kitchen (Communications, Mobility) | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
11 Old Concord Rd, Burlington, MA, 01803
  • Place, Burlington Mall
    ‪11 min walk‬
  • Place, Lahey Hospital & Medical Center
    ‪2 min drive‬
  • Place, Burlington Ice Palace
    ‪3 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪24 min drive‬

Room options

Suite, 2 Bedrooms, Accessible, Kitchen (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(11 reviews)
  • 70 sq m
  • Sleeps 8
  • 2 Double Beds

Room, 1 King Bed, Accessible Bathtub, Kitchen (Communications, Mobility)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(33 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Sleeps 5
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible Bathtub, Kitchen (Mobility)

  • 32 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(22 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 2 Double Beds, Accessible Bathtub, Kitchen (Communications, Mobility)

9.6 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 2 Double Beds, Roll-in Shower, Kitchen (Mobility)

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Kitchen

9.0 out of 10
Wonderful
(2 reviews)
  • 70 sq m
  • Sleeps 6
  • 2 King Beds

Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Communications, Mobility)

  • 70 sq m
  • Sleeps 6
  • 2 King Beds

Standard Suite, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom, Non Smoking (Kitchen)

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

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About this property

Staybridge Suites Boston - Burlington by IHG

Along with a fitness centre, this smoke-free hotel has a seasonal outdoor pool and a meeting room. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Change of towels is available on request
Staybridge Suites Boston - Burlington by IHG offers 141 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes dining tables. Televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Staybridge Suites Boston - Burlington by IHG gets good marks from our customers. During your stay, you'll be within walking distance of Burlington Mall. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a meeting room and convenience store
  • On-site recreation includes a gym and basketball
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Just a 3-minute drive from Burlington Mall and 5 minutes from Lahey Hospital & Medical Center
  • Dogs welcome for a fee (restrictions apply)
Staybridge Suites Boston - Burlington by IHG offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Staybridge Suites Boston - Burlington by IHG. Free self parking is available. A complete renovation of Staybridge Suites Boston - Burlington by IHG was completed in July 2025.

This 3-star Burlington hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Renovated entire property - July 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 1 February 2026 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0012970480
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 26 May and close on 10 October.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Staybridge Suites Boston - Burlington by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ES Boston
ES Sonesta
ES Suites
Sonesta Burlington ES Suites
Sonesta ES Suites Boston Aparthotel
Sonesta ES Suites Boston Aparthotel Burlington
Sonesta ES Suites Burlington
Sonesta ES Suites Burlington Boston
Sonesta Suites Boston
Suites ES
Sonesta ES Suites Burlington Boston Aparthotel

Staybridge Suites Boston - Burlington by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 211 out of 285 reviews
Rating 8 - Good. 43 out of 285 reviews
Rating 6 - Okay. 19 out of 285 reviews
Rating 4 - Poor. 6 out of 285 reviews
Rating 2 - Terrible. 6 out of 285 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

carlos

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2026

10/10 Excellent

William, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
Bed + pillows were comfortable. I was pleasantly surprised and will definitely stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Yan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was absolutely fantastic! The friendly staff, clean room and great choices for breakfast, really made our stay great! We will definitely stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jenel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes. Everything was good from the staff to the rooms and to breakfast
Stayed 7 nights in Dec 2025

10/10 Excellent

Lanice

Stayed 9 nights in Dec 2025

10/10 Excellent

Lanice

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We spent the holidays at this hotel, the location is right off the highway and near the supermarket. The room was big and very clean. The staff was wonderful especially Gary, Ana and Nivi. Excellent customer service. The hot breakfast was a good spread and the dinner time social was a real treat! The kitchen with a full size refrigerator, toaster oven, toaster, coffee machine, pots & pans, and flatware was really useful for our extended stay over 10 days. The bathrooms have Dove products, shampoo, conditioner, hand soap and lotion. The laundry room was complimentary all you need to bring is your detergent and dry sheets. There is a book book in the lobby for the kiddos towards the left and there is complimentary Coffee and tea 24/hrs. I would recommend this hotel for families, business travelers and solo women travelers. My family and I are looking forward to staying in the warmer months to enjoy the outdoor pool!
Stayed 2 nights in Jan 2026

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not enough face clothes
Stayed 1 night in Dec 2025

8/10 Good

Myhanh

Stayed 6 nights in Dec 2025

10/10 Excellent

Myhanh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff could be better!
Stayed 1 night in Jan 2026

10/10 Excellent

Fred

Stayed 3 nights in Dec 2025

10/10 Excellent

Shan

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 1 night in Jan 2026

6/10 Okay

Enrique

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
They didn't clean the room or change the towels.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a pet-friendly hotel, this place was sparkling clean and smelled wonderful. I didn't hear or see a single animal (not that I would've minded, we have a pet cat at home). The front desk staff was friendly and courteous, and check-in was a breeze. We got a one bedroom (with two queens) suite for a family of four, and it was perfect. The couch was small, but otherwise, we loved the bedroom, living room, kitchen-dining room and bathroom layout. It felt like our very own apartment! We got takeout for dinner and had plenty of utensils for everyone. We also celebrated the new year with some champagne so the wine glasses came in handy ;) The TVs were smart TVs, so we were able to log into our streaming services for the kids to enjoy. Breakfast was really nice, but the eggs were a bit flavorless, and we were disappointed that there was no pancake/waffle option. Other than those teeny things, it was an excellent stay! We'll likely be back!
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan, Center Moriches

Liked: Cleanliness, amenities, property conditions & facilities
The room was good. The staff were amazing and helpful when we needed them no complaints here. Would definitely stay there again.
Stayed 3 nights in Dec 2025

2/10 Terrible

Michael J.

Liked: Cleanliness
Disliked: Staff & service, amenities
First it took what seemed like forever to check in. Once in the room (which at least was clean) We found a broken glass that I returned to the front desk. There was only 1 face cloth. (Odd) Then the Ice Machine in the fridge was not working so I had to go to the front desk and ask for ice. That took a while also. There was no bedding for the sofa couch so we had use the bedding on the other bed. (wait it gets better) We went to the Cheese Cake factory and brought each a piece of Cheesecake. Guess What the kitchenette did not have any silverware. So we called the front desk. Attendant stated we could have some plastic silverware but since he was the only worker here I would have to go back down and get the plastic, which I did, We were on the 3ird floor. That took another 20 minutes as he went in the kitchen to get them. (No Apologies at all) Then in the morning when I jumped in the show early, guess what! No hot water, just warm water. I brought my wife down to Burlington for a Pain Management appointment so you can imagine how nice a shower like that was for here. We had a 7:15 AM Appointment for her. We were told the free breakfast was at 6:30 so we arrived at 6:35 AM hoping to grab a banana for bagel to go. That attendant says the breakfast is at 6:30 I said it's 6:40 now! So we left without breakfast. NICE! Finally the room charge through Hotels.com was $144.09. This hotel charged me $244.09 Then they put another $300.00 chg on my card! AWFUL
Stayed 1 night in Dec 2025

8/10 Good

Samantha

Stayed 2 nights in Dec 2025

10/10 Excellent

Danilo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 5 nights in Dec 2025

10/10 Excellent

Kara

Stayed 1 night in Dec 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent room, staff was very nice, good parking, excellent breakfast one of the best for any hotel I've stayed in. Will definetly be back
Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Dec 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The beds comfortable. The hotel is strategically located near my relatives and the highways. My only complaint of the weekend was... I reported to the manager of a ticking sound that was keeping me from sleeping and no one got back to me regarding the sound. I had to endure it. I should have requested another room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mahender

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is great service and delicious breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Ismael

Travelled with family, Travelled with family and small children
Liked: Cleanliness
We usually book suites because we like to be comfortable with our toddler as a family of 3. This wasn’t a cheap nor pricey stay for us. It gave Average hotel. Breakfast was ok. Rooms were okay. Our sink got clogged they were able to fix it quickly. The dishwasher leaked in our room. Apparently housekeeping only comes when requested now or every 3 days. Whenever I asked for blankets or towels they would say housekeeping was gone for the day and everything was locked up. I don’t understand how housekeeping works. We were able to get fresh towels but no extra blankets since I guess it’s controlled by housekeeping….?? Idk wasn’t super happy. Wouldn’t stay here again. Suites are kinda small. Service is average.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities
Facilities
Stayed 1 night in Dec 2025