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citizenM Boston North Station

4.0 star property

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Photo gallery for citizenM Boston North Station

Lobby
Lobby
Exterior
Property amenity
Premium Room, 1 King Bed (View) | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
70 Causeway Street, Boston, MA, 02114
  • Place, TD Garden
    ‪1 min walk‬
  • Place, Museum of Science
    ‪10 min walk‬
  • Place, Massachusetts General Hospital
    ‪11 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed (View)

7.0 out of 10
Good
(2 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Boston North Station

Central hotel connected to a shopping centre in Boston with a restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Boston North Station offers 272 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
The sightseeing around citizenM Boston North Station gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from TD Garden. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine while dining at canteenM
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 6 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from TD Garden and 10 minutes on foot from Faneuil Hall Marketplace
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 6 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM Boston North Station.

This 4-star Boston hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3237 out of 4274 reviews
Rating 8 - Good. 626 out of 4274 reviews
Rating 6 - Okay. 237 out of 4274 reviews
Rating 4 - Poor. 92 out of 4274 reviews
Rating 2 - Terrible. 82 out of 4274 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Tracy, Cleveland

Stayed 2 nights in Oct 2025

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, amenities
Stayed 4 nights in Oct 2025

10/10 Excellent

Christian

Stayed 3 nights in Oct 2025

10/10 Excellent

Luis

Stayed 2 nights in Oct 2025

10/10 Excellent

Ariana, Dallas

Liked: Cleanliness, staff & service
Staff was very friendly and super helpful
Stayed 3 nights in Oct 2025

8/10 Good

Cynthia

Stayed 3 nights in Oct 2025

10/10 Excellent

Maria de los Angeles Sanchez

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Citizen M was the perfect choice for my partner and I's stay in Boston. Everything we needed was within walking distance. The hotel itself was very unique, the lobby had a terrance with a city view and a lounge area with books and games. We played connect four on our down time. I also felt very comfortable leaving bags there as we got there before check-in.
Stayed 2 nights in Aug 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The floors were quiet and staff were helpful! The downtown view was great.
Stayed 4 nights in Oct 2025

2/10 Terrible

Mathew, SOUTH WELLFLEET

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
My review may seem somewhat contradictory, in that I found numerous aspects of the property just fine, but sadly one aspect negated everything else, viz.... The hotel seems to think it is in AIRLINE, and operates its reservation system accordingly by OVERBOOKING and then turning away guests who have a confirmed reservation. This happened to my sister on Oct 11, and it ruined our entire stay in Boston. I will save you the details of her awful evening. In short, you cannot trust the hotel to have the room when you arrive, even if you are in the time window where you are required to pay for it if you no-show. They will give the room away to someone else. On top of that, their automated system still charged us a no-show fee after they had given away the room, even though we had shown up. It was bizarre and quite sad. The employees themselves seem aghast at the policy, but the moronic higher ups persist with this practice. After two failed phone calls attempting to clean up this mess, I finally was put in touch with a competent staff member (thank you!) who was able to give us the refunds we were promised by a well-intentioned manager. The only other thing I'd note is that our room, seemingly a standard king size room, was tiny, and something akin to a high end dorm room. Maybe that's fine for some, but we struggled to unpack, and spent only a single night there because of the aforementioned screw up with my sister's reservation. Buyer beware here.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Jul 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Isabella

Stayed 1 night in Oct 2025

8/10 Good

Meghan

Liked: Cleanliness, property conditions & facilities, room comfort

Great Location to TD Garden, but Very Small Rooms

The hotel’s location is fantastic — just steps from TD Garden, making it perfect if you’re in town for an event. It’s also an easy walk to Quincy Market and Faneuil Hall, which was a nice bonus. No onsite parking, but several garages in walking distance. Check-in was quick through the app, and for those who can’t use it, there were iPads in the lobby for self check-in and a hotel representative assisting. The main floor had several comfortable seating areas and a stylish bar that created a welcoming atmosphere. Our room was spotless but extremely small. The sink was oddly placed just inside the entrance since there wasn’t space for it in the bathroom. The bathroom door opened inward and hit the toilet, so we had to step into the shower to close it — definitely inconvenient. The shower was large enough for two people, but there wasn’t much space afterward, so we had to dry off in the room. Everything was controlled by an iPad or the app — from the lights and curtains to the TV. We thought it was cool, but for the less tech-savvy guests there were traditional switches on the wall and a remote in the drawer under the bed. The bed was built into the back of the room, pressed against the window, so the person on the inside had to climb over to get out. It felt cozy, though, and the bed was very comfortable. Overall, the hotel was clean, modern, and in an unbeatable location, but the room size and layout didn’t quite justify the high price.
Stayed 1 night in Oct 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes it was, and excellent coffee.
Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Great location and view. Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for my needs.
Stayed 1 night in Oct 2025

10/10 Excellent

Damen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth every penny
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Oct 2025

6/10 Okay

Mark A, Boston

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A modern accommodation but the area can be extremely busy. If there are activities at TD garden, Celtics, Bruins or music concerts you can hardly get in or out. The street in front of the hotel will be blocked at times and uber or Lyft will have no access to the hotel. The rooms are modern, but very tiny. We will not book this hotel again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Berenice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay here again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, and the hotel is in a great location in the middle of a lot of things. Everything is walkable, and transportation is easy. The view is amazing. I will be coming back!
Stayed 3 nights in Oct 2025

8/10 Good

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel close to landmarks. The tv in our room didn’t work even after calling the front desk twice. Other than that real good
Stayed 2 nights in Oct 2025