6/10 Okay
Allison
11 Mar 2025
I am in a very unique situation so it's hard to rate my experiences. All lot could have been better, I get it some were for jokes, but if this was a free hotel, I could handle joking all day long. At some point this property and others need to understand I am actually paying for my stay.
Rick - when I called down to see if I could get a late checkout, he screamed at me, said I was causing problems (which wasn't true) if asking for clean sheets is a problem, then he can call me a troublemaker all day long. Then he said I am in this hotel every week, it was my second visit, the first I stayed for two days...which none of this is his business. Very unprofessional. Then my heat was turned off, I actually thought that as funny but having to repeatedly ask for clean sheets was a big bother for me. The staff most of them, especially Jen are nice and professional.
Allison
Stayed 3 nights in Mar 2025