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Holiday Inn Boston Logan Airport - Chelsea by IHG

3.0 star property

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Photo gallery for Holiday Inn Boston Logan Airport - Chelsea by IHG

Bar (on property)
Exterior
Exterior
Interior detail
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Gym
  • Pet-friendly
  • Parking available

Explore the area

View in a map
1012 BROADWAY STREET, Chelsea, MA, 02150
  • Place, Boston Paintball
    ‪7 min walk‬
  • Place, Bellingham Square Historic District
    ‪2 min drive‬
  • Place, Revere Beach
    ‪2 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

9.2 out of 10
Wonderful
(29 reviews)
  • Sleeps 2
  • 1 Single Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(89 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(90 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Holiday Inn Boston Logan Airport - Chelsea by IHG

Hotel with an indoor pool, in the vicinity of Encore Boston Harbor
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Holiday Inn Boston Logan Airport - Chelsea by IHG offers 124 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Boston Logan Airport - Chelsea by IHG. During your stay, you'll be close to Encore Boston Harbor. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a meeting room and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the value of their stay and the helpful staff
  • 7 minutes by car from USS Constitution Museum and 7 minutes from TD Garden
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Boston Logan Airport - Chelsea by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Holiday Inn Boston Logan Airport - Chelsea by IHG also features coffee/tea in common area, laundry facilities, and an ATM. Parking is available for a fee.

This 3-star Chelsea hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Holiday Inn Boston Logan Airport - Chelsea by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 30 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16 per person
  • Uncovered self-parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011230570
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Boston Logan Airport Chelsea Hotel
Holiday Inn Boston Logan Hotel
Holiday Inn Boston Logan Airport Chelsea
Holiday Inn Boston Logan

Holiday Inn Boston Logan Airport - Chelsea by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 610 out of 1020 reviews
Rating 8 - Good. 226 out of 1020 reviews
Rating 6 - Okay. 85 out of 1020 reviews
Rating 4 - Poor. 48 out of 1020 reviews
Rating 2 - Terrible. 51 out of 1020 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, well staffed, good location
Stayed 2 nights in Aug 2025

10/10 Excellent

Cory

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the front desk people messaged me everyday, making sure everything was okay. I don't like paying for parking.
Stayed 2 nights in Aug 2025

4/10 Poor

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Way too hot

The room was extremely hot.The air conditioner did not work.It was impossible to sleep super uncomfortable.
Stayed 1 night in Aug 2025

8/10 Good

Shannon

Stayed 1 night in Aug 2025

2/10 Terrible

Madelyn

Stayed 1 night in Aug 2025

2/10 Terrible

Leah

Travelled with partner
I had a two-night reservation at this hotel, but due to a canceled flight, I was only able to stay for one night. As soon as I learned of the cancellation, I called the hotel directly to ask if my reservation could be adjusted. The staff member I spoke with assured me it would be handled upon my arrival the next day. When I arrived, I discovered that my entire two-night reservation had been canceled, and I had to start over and rebook for one night. At check-in, I specifically asked the front desk agent if I would only be charged for one night, and she confirmed that I would. After my stay, I noticed two separate charges on my credit card. When I reached out for clarification, I was told there was nothing that could be done. I then opened a customer service case and was told I’d hear back within 48 hours—yet I never received a response. I called the hotel again and was told the manager, Edgar, would return my call, but I still haven’t heard back. I travel frequently and had planned to remain a loyal IHG guest. However, this experience has been extremely disappointing. Over a $180 charge, you are losing a customer who would have likely spent thousands at IHG properties over time. The lack of follow-up and accountability is unacceptable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Bogdanel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place, recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Doron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel the stay near the airport 10 minutes drive There is free shuttle from the airport Clean and big room
Stayed 1 night in Aug 2025

10/10 Excellent

Tiela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice very clean hotel, not a single complaint. Beds are very comfortable, a great place to stay before a flight.
Stayed 1 night in Aug 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service & location to Boston!
Stayed 1 night in Aug 2025

2/10 Terrible

Tiffany

Stayed 2 nights in Aug 2025

8/10 Good

Ericka

10/10 Excellent

Ramiz

Stayed 1 night in Aug 2025

10/10 Excellent

dohnanyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Avery

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Travelled with family
Liked: Amenities
It was good
Stayed 1 night in Aug 2025

6/10 Okay

Stacey

Stayed 1 night in Aug 2025

8/10 Good

Ivy, New Oreans

Liked: Cleanliness, staff & service, property conditions & facilities
easy peasy
Stayed 1 night in Jul 2025

8/10 Good

Hans

Stayed 1 night in Aug 2025

4/10 Poor

Connor

Stayed 1 night in Aug 2025

6/10 Okay

Anthonea

Liked: Cleanliness
Disliked: Amenities
Food options, one spot ! Well I received one menu for a restaurant off property. Guest should be made aware when booking that the restaurant nor bar are in operation! Not good at all
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Pavel

Travelled with partner
Disliked: Staff & service
the front desk seemed new/inexperienced with hospitality. we booked the hotel for our anniversary trip and while don't expect 5 star treatment, other hotels have been more accomodating. I asked about breakfast options and if could provide a discount. they said couldn't, even though later I saw there was a promo for $4 off that was posted. just seemed like not familiar with questions i asked and not willing to look into it for me. Ive spent years in customer service and this was quite subpar, to say the least, at least the front desk working the night of 8/16.
Stayed 1 night in Aug 2025