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Holiday Inn Boston Logan Airport - Chelsea by IHG

3.0 star property

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Photo gallery for Holiday Inn Boston Logan Airport - Chelsea by IHG

Bar (on property)
Dining
Interior detail
Meeting facility
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
1012 BROADWAY STREET, Chelsea, MA, 02150
  • Place, Boston Paintball
    ‪7 min walk‬
  • Place, Bellingham Square Historic District
    ‪2 min drive‬
  • Place, Revere Beach
    ‪2 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

9.2 out of 10
Wonderful
(29 reviews)
  • Sleeps 2
  • 1 Single Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(90 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(90 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Bar (on property)
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4.5 out of 5, Wonderful, 873 reviews
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includes taxes & fees
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About this property

Holiday Inn Boston Logan Airport - Chelsea by IHG

Hotel with an indoor pool, in the vicinity of Encore Boston Harbor
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Holiday Inn Boston Logan Airport - Chelsea by IHG offers 124 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Boston Logan Airport - Chelsea by IHG. During your stay, you'll be close to Encore Boston Harbor. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a meeting room and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the value of their stay
  • 7 minutes by car from USS Constitution Museum and 7 minutes from TD Garden
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Boston Logan Airport - Chelsea by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Holiday Inn Boston Logan Airport - Chelsea by IHG also features coffee/tea in common area, laundry facilities, and an ATM. Parking is available for a fee.

This 3-star Chelsea hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Holiday Inn Boston Logan Airport - Chelsea by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16 per person
  • Uncovered self-parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011230570
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Boston Logan Airport Chelsea Hotel
Holiday Inn Boston Logan Hotel
Holiday Inn Boston Logan Airport Chelsea
Holiday Inn Boston Logan

Holiday Inn Boston Logan Airport - Chelsea by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 609 out of 1001 reviews
Rating 8 - Good. 215 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jaclyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Jameela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
my flight was cancelled and they would not let me reschedule my booking. i lost money
Stayed 1 night in Oct 2025

10/10 Excellent

Meredith

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Close to airport
Stayed 1 night in Oct 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very helpful. The proximity to the airport was fabulous!
Stayed 1 night in Sep 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Logan Airport. We arrived early and were able to check in a few minutes early which allowed us to go downtown to see the sites. The front desk clerk was very helpful in guiding us to get to downtown destination. Room was very clean and quiet. Would definitely stay there again when we are back in area.
Stayed 1 night in Oct 2025

4/10 Poor

dwight

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was nice the front desk staff were friendly. We were there two days the room was not cleaned we had to ask for clean towels
Stayed 2 nights in Sep 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect just a little loud in the morning when the maid was cleaning the room opposite of ours. Other than that staff was great room was beautiful.
Stayed 1 night in Oct 2025

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, and I greatly appreciated that after a long drive.
Stayed 1 night in Oct 2025

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay at this hotel if you are trying to be close to the airport or concerned about your safety and drug use around the hotel. It is not close to the airport and does not have a shuttle. When I arrived the outside of the hotel around the front entrance had people sitting down smoking pot. To get into the hotel you had to walk through the people and smoke. My driver asked me if I was sure I wanted to get out at this hotel. He said this was not a safe area. The next morning I had an early flight when I walked outside between 5-6 am again the front door area had people smoking pot. I went back inside to wait for my ride.
Stayed 1 night in Aug 2025

10/10 Excellent

Ann

10/10 Excellent

Ann

Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Sep 2025

10/10 Excellent

melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
‘
Stayed 4 nights in Oct 2025

10/10 Excellent

Betsy

Stayed 1 night in Oct 2025

4/10 Poor

Kirsten, Richmond

Liked: Cleanliness
Disliked: Property conditions & facilities
No airport shuttle service. No restaurant except for breakfast, despite advertising such. No ice machines working. Very loud noise from room upstairs.
Stayed 1 night in Oct 2025

8/10 Good

Nehemiah

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good
Stayed 3 nights in Sep 2025

8/10 Good

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There were not many options for breakfast, and the $18 buffet truly a gross disappointment. It was the exact same buffet we received for free in a Holiday Inn in another town the night before. The hotel was really wonderful and wed were looking forward to more than powdered eggs and semi-fresh fruit in the morning.
Stayed 1 night in Sep 2025

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very pleased that I stayed at this hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Agnes

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice location
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and clean. Very comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was close to Mass general hospital. The hotel was good. The room was clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Devin

Liked: Staff & service
Parking is scarce and they dropped a $30 parking fee during check-in. Front desk was average, cleanliness was decent considering they are pet friendly. The “blackout shades” work poorly and I won’t be returning.
Stayed 1 night in Sep 2025