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Holiday Inn Express Boston by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Boston by IHG

Relax on the patio surrounded by lush greenery and comfortable seating.
Two single beds with white linens and a wooden headboard, a desk, and a flat-screen TV.
Welcome to our hotel lobby, featuring a reception area with a glass partition and comfortable seating for relaxation.
Enjoy a casual dining experience in our spacious dining area with a long counter and comfortable seating.
Experience the grandeur of the Capital Hotel's iconic corner entrance, featuring a large arched doorway and stunning views.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
69 Boston St, Boston, MA, 02125
  • Boston Convention and Exhibition Center
    ‪3 min drive‬
  • Boston Common
    ‪5 min drive‬
  • Fenway Park
    ‪5 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

9.0 out of 10
Wonderful
(23 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Roll Shwr)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (Roll Shwr)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Tran Shwr)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobil Tran Shwr)

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Single Beds, Accessible (2 Bed, Mobil Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Accessible (2 Bed, Mobil Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(35 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Living Room)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom (Living Room)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

8.6 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

View from room

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(42 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Boston by IHG

Hotel with free breakfast, near Boston Convention and Exhibition Center
A 24-hour fitness centre, a 24-hour business centre and self parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Boston by IHG offers 174 air-conditioned accommodations with minibars and a safe. 25-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Boston by IHG gets good marks from our customers. During your stay, you'll be within walking distance of University of Massachusetts Boston. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the clean guestrooms
  • Just a 4-minute drive from Boston Convention and Exhibition Center and a few minutes from Boston Museum of Fine Arts
  • Airport, cruise terminal and local-area shuttle service available for a fee
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. An area shuttle within 4 miles and an airport shuttle (available 24 hours) are available for a fee. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Boston by IHG. Parking is available for a fee.

This Boston hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:00 AM to 9:00 AM.

Languages

English, Hindi, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 4 miles
  • Cruise terminal shuttle (surcharge)
  • Parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends

Things to do

  • 24-hour gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's games
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 3,000 square feet of conference space
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person (one-way)
  • Airport shuttle fee per child: USD 10
  • Self-parking fee: USD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014860351
This property accepts credit cards, debit cards and cash
Holiday Inn Express Boston by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Boston by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Holiday Inn Express
Holiday Inn Express Boston
Holiday Inn Express Hotel Boston
Holiday Inn Boston
Holiday Inn Express Boston Hotel Boston
Holiday Inn Express Boston Hotel

Holiday Inn Express Boston by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1004 reviews
Rating 8 - Good. 251 out of 1004 reviews
Rating 6 - Okay. 96 out of 1004 reviews
Rating 4 - Poor. 50 out of 1004 reviews
Rating 2 - Terrible. 51 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

TANIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside to the room we were in, it was on the first floor beside the exit. It was a high traffic area and the door would slam behind the person using it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues would stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Bradley C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close walk to the T (Subway) 8 minutes walk. Peace of mind to leave your car at the hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jordan

Stayed 3 nights in Mar 2025

10/10 Excellent

Cassidy

Stayed 1 night in Dec 2024

10/10 Excellent

Janine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skating Champs trip

Nice quiet room; clean and safe; friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Magdalena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant start
Stayed 3 nights in Mar 2025

10/10 Excellent

Ruth

Stayed 3 nights in Mar 2025

10/10 Excellent

Porsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Roderick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Lived it
Stayed 1 night in Mar 2025

8/10 Good

Elisa

Stayed 2 nights in Feb 2025

8/10 Good

Ciara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Bruce

Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional front desk staff; comfortable beds; very clean
Stayed 2 nights in Feb 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

NIKOLAY, Gainesville

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
we stayed on the 5th floor. one out of two elevator was barely working. $50 for parking, but not enough parking spaces. low water pressure. next to a busy highway
Stayed 3 nights in Feb 2025

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service
Edwin was very helpful checking us in
Stayed 1 night in Feb 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one elevator working. Not enough parking.
Stayed 2 nights in Feb 2025

10/10 Excellent

Garfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025