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Marriott Vacation Club® at Custom House, Boston

3.5 star property

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Photo gallery for Marriott Vacation Club® at Custom House, Boston

Rooftop terrace
Lobby
Mini-fridge, microwave, coffee/tea maker, cookware/dishes/utensils
1 bedroom, in-room safe, blackout curtains, iron/ironing board
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Gym
  • Breakfast available
  • Parking available
  • Bar
  • Laundry

Explore the area

View in a map
3 Mckinley Square, Boston, MA, 02109
  • Faneuil Hall Marketplace
    ‪3 min walk‬
  • TD Garden
    ‪14 min walk‬
  • Boston Common
    ‪18 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

32-inch flat-screen TV with satellite channels, pay films

Suite, 1 Bedroom, Non Smoking

9.8 out of 10
Exceptional
(25 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

32-inch flat-screen TV with satellite channels, pay films

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

32-inch flat-screen TV with satellite channels, pay films

Suite, 1 Bedroom (Hearing Accessible)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

32-inch flat-screen TV with satellite channels, pay films

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Marriott Vacation Club® at Custom House, Boston

Eco-certified hotel with fitness centre and 24-hour front desk
This hotel features a fitness centre, a bar/lounge and valet parking. WiFi in public areas is free. Additionally, free use of bicycles, dry cleaning and laundry facilities are on-site. Change of bedsheets is available on request
Marriott Vacation Club® at Custom House, Boston offers 84 accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. 32-inch flat-screen televisions come with premium satellite channels and pay-per-view films.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Boston hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Marriott Vacation Club® at Custom House, Boston's great location gets high marks from our customers. During your stay, you're just a quick walk from Faneuil Hall Marketplace. Enjoy features like free WiFi in public areas, plus a gym and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry and a porter
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Faneuil Hall Marketplace and 14 minutes on foot from TD Garden
Marriott Vacation Club® at Custom House, Boston offers its guests a fitness centre and complimentary bicycles. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The eco-certified Marriott Vacation Club® at Custom House, Boston also features laundry facilities, dry cleaning/laundry services, and express check-out. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Boston hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Audubon – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 56 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 10 for adults and USD 2 to 10 for children
  • A bar/lounge

Things to do

  • Billiards/pool table
  • Free bicycle rentals
  • Games
  • Gym

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 25 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 5 January 2026 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 2.00 to 10.00 for adults and USD 2.00 to 10.00 for children
  • Valet parking fee: USD 56 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Property Registration Number ROC-11545442-009
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Villas
Marriott Vacation Club Pulse Custom House Boston Aparthotel
Marriott's Custom House Villas
Marriott's Custom House Villas Aparthotel
Marriott's Custom House Villas Aparthotel Boston
Villas Boston
Marriott's Boston Custom House Villas Aparthotel
Marriott Vacation Club Pulse Custom House Aparthotel
Marriott Vacation Club Pulse Custom House Boston
Marriott Vacation Club Pulse Custom House
Marriotts Custom Resort
Marriotts Custom Hotel
Marriotts Custom Hotel
Marriott`s Custom House Hotel Boston
Marriotts Custom Resort
Marriott Boston
Marriott Vacation Club Pulse at Custom House Boston
Marriott's Boston Custom House Villas

Marriott Vacation Club® at Custom House, Boston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 434 out of 563 reviews
Rating 8 - Good. 96 out of 563 reviews
Rating 6 - Okay. 21 out of 563 reviews
Rating 4 - Poor. 8 out of 563 reviews
Rating 2 - Terrible. 4 out of 563 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall an excellent property. Everyone on staff at all levels were so friendly and accommodating
Stayed 3 nights in May 2025

10/10 Excellent

Addison

Stayed 3 nights in May 2025

10/10 Excellent

Shen, Diamond Bar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Impressive in every way
Stayed 4 nights in May 2025

10/10 Excellent

Andrew

Stayed 3 nights in Apr 2025

8/10 Good

Ann, Escondido

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed going up to the 26th floor to take in the view. Suites are roomy. Location is close to markets, aquarium and freedom trail. Only complaint was the frequent noise from airplanes.
Stayed 3 nights in May 2025

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem of a place. The staff is wonderful and the hotel is beautiful. They have an amazing observation deck. The bar staff is friendly. The only thing they could improve on is offering something gluten free, we went out for breakfast every morning. Highly recommend and I would definitely go back
Stayed 3 nights in Apr 2025

8/10 Good

Cory, Golden

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Great stay with the family. Easily able to put a pack n play in the bedroom and a blow up toddler bed in the sitting room. Clean hotel with great staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stacey

Liked: Amenities
My only complaint is that there was an event/ reception Friday evening that was very loud on our floor. Otherwise wonderful experience .
Stayed 3 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Courtney

Stayed 1 night in Feb 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loft room was amazing!
Stayed 2 nights in Mar 2025

10/10 Excellent

Yuecheng, Yardley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Quincy market
Stayed 2 nights in Mar 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and so kind. The hotel is unique and spacious and had everything we needed. The location was great as well.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful landmark hotel

Gorgeous rooms with 16’ ceilings, well appointed. Could use a little painting here and there. Location can be beat! Would return!
Stayed 2 nights in Mar 2025

10/10 Excellent

Julianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historical icon provided exemplary service and views that truly took your breath away. The property itself was clean and very comfortable. Easy access to public transportation and well situated for many walkable sites. The staff were approachable and considerate of our needs. We will be returning for any future trips to Boston. Thank you, Marriott Vacation Club at Custom House
Stayed 4 nights in Mar 2025

10/10 Excellent

Hanan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and amazing location
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Stayed 1 night in Feb 2025

10/10 Excellent

MaryAnn

Liked: Property conditions & facilities, room comfort

Hotel Review

Would love to come back to stay again; but only in room on a floor high enough and/ or on side where my wife did not here train noise which bothered her
Stayed 1 night in Feb 2025

10/10 Excellent

Peter, Norwich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

IGOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Jan 2025

10/10 Excellent

Manveen

Stayed 1 night in Nov 2024