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Extended Stay America Suites - Boston - Saugus

2.5 star property

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Lobby
Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
832 Broadway, Saugus, MA, 01906
  • Place, Prankers Pond
    ‪11 min walk‬
  • Place, Square One Mall
    ‪13 min walk‬
  • Place, Breakheart Reservation
    ‪16 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Extended Stay America Suites - Boston - Saugus

Suburban hotel with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and a vending machine. Housekeeping is available on request.
Extended Stay America Suites - Boston - Saugus offers 123 accommodations. This accommodation offers separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites - Boston - Saugus. During your stay, you'll be close to MarketStreet Lynnfield. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a 24-hour gym
  • 13 minutes by car from Encore Boston Harbor and 15 minutes from TD Garden
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Extended Stay America Suites - Boston - Saugus. Limited free parking is available on a first-come, first-served basis.

This Saugus hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0003882620
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

WoodSpring Suites Signature Boston North Hotel Saugus
WoodSpring Suites Signature Boston North Hotel
WoodSpring Suites Signature Boston North Saugus
WoodSpring Suites Signature B
WoodSpring Suites Boston North
WoodSpring Suites Signature Boston North
Extended Stay America Suites Boston Saugus
Extended Stay America Suites - Boston - Saugus Hotel
Extended Stay America Suites - Boston - Saugus Saugus
Extended Stay America Suites - Boston - Saugus Hotel Saugus

Extended Stay America Suites - Boston - Saugus Reviews

Reviews

6.4
Rating 10 - Excellent. 298 out of 1004 reviews
Rating 8 - Good. 153 out of 1004 reviews
Rating 6 - Okay. 160 out of 1004 reviews
Rating 4 - Poor. 138 out of 1004 reviews
Rating 2 - Terrible. 255 out of 1004 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Elidon

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

2/10 Terrible

PARMEET

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very disappointing experience at Extended Stay America Suites. The room was not clean, had an unpleasant odor, and looked poorly maintained. The staff showed little interest in helping, and the overall service was unprofessional.For the price, I expected much better quality and comfort. I would not recommend this hotel and definitely wouldn’t stay here again.
This is the room when we just check in
Stayed 2 nights in Oct 2025

2/10 Terrible

DARCY

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Kyra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cigarette smell extreme

Bathroom cigarette smell was extreme. Told front desk and she said "we know" "Couch" was chewed up by animal in multiple areas and housekeeping placed a bath towel over the largest hole
Stayed 1 night in Oct 2025

4/10 Poor

Shelley

Travelled with group
Disliked: Property conditions & facilities, room comfort
This place is rated at two stars and boy does it show. There were scuff marks on the counters and missing chunks of leather from the chair. The AC didn’t work and I had to be moved to another room. The next room I was moved into had a television that only displayed in the color, purple and lights, which flickered continuously. The Wi-Fi brought me back to the days of dial up in terms of speed, and the sheets were thin paper. nonetheless, it cost me over $200 a night because it was October and I wanted to be near Salem. there is luckily a Walmart literally next-door that you can walk to in about a minute. everyone staying at the hotel was friendly and one desk worker was friendly while another showed extreme attitude for no reason. At one point, the card key access to my door just stopped working for no reason and we had to get new cards. Stay here if you’re desperate and you wanna be near Salem because you won’t get bedbugs, and it’s basically clean.
Stayed 3 nights in Oct 2025

2/10 Terrible

Kylynn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a truly unreal experience. I’m an avid traveler and have stayed in hostels, hotels etc etc. of many kinds. I’m not super picky, but this really floored me. The conditions at this hotel were abysmal. The staff were unable (unwilling?) to change my room. I paid over $245 and forced to stay in a room in terrible condition. They did issue a refund after I worked with Hotels.com, but it didn’t change how uncomfortable the stay was for my partner and I.
Stayed 1 night in Oct 2025

2/10 Terrible

Paige

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perhaps the worst hotel experience I have had. Check-in took 30 minutes due to a long line and some issue with the software. Our room smelled atrocious. There was pet hair on the floor and garbage from the last guest. The real kicker was when I went to take a shower in the morning the shower was broken. Not a drop of water came out. The front desk staff assured me the manager would call to reimburse our stay but I have heard nothing. Please don’t stay here.
Stayed 1 night in Oct 2025

2/10 Terrible

Garrett

Stayed 3 nights in Oct 2025

2/10 Terrible

Janice

Disliked: Staff & service
Hôtel was not able to accommodate the reservation and cancelled on us the day of the arrival via texting, leaving us without a hotel to stay. Reservation made via Expedia.
Stayed 1 night in Oct 2025

4/10 Poor

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

tUNDE

Yes
Stayed 1 night in Oct 2025

2/10 Terrible

kimberly dawn

Stayed 7 nights in Oct 2025

4/10 Poor

Ryan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Floors were dirty, the whole place smelled and there was hair from the previous guest on the shower walls.
Stayed 1 night in Oct 2025

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty blood all over the floor and sticky smelled bad
Stayed 2 nights in Oct 2025

2/10 Terrible

Omar

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is by far a disgrace to stay at. The hotels Stink, and we arrived at 3 to only be told by someone that the room isn’t available to comeback in a hour. We had a wedding at 4:30 to get to, but we had not other choice but to wait. The key cards were not working, omg this hotel is disgusting. The prior reviews were right, the hallways stunk sooooo bad. And there was MOLD on the ceiling of our bathroom. The fridge stunk sooo bad too. Omg. If I could give it 0 stars I would.
Stayed 1 night in Sep 2025

2/10 Terrible

Jeffrey

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

ANDREA, scottsdale

Disliked: Cleanliness, amenities, property conditions & facilities
Checked in late with one expecting a clean bed and a shower to freshen up after a long day on to find feces on the outside of the toilet, dirty floors (I had to throw my socks away), hairs in between the sheets as though they’ve been used and hadn’t been changed for a while hairs in the bathroom on the sink and the pillows. Something smeared over the TV which did not work due to being “off line” even though the promise of “staying connected” was advertised, no WiFi for our phones also. It was discussing, I most threw up using the bathroom. There is no care in cleanliness here.
Stayed 1 night in Sep 2025

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities

Absolute junk

The entire facility smelled very strongly of cigarette smoke, even though everything was supposed to be non-smoking. There were what appeared to be indigent people standing just outside the door, smoking cigarettes, and dope. Our room was a suite, with a couch that had been destroyed by someone’s animals.. After seeing that, I went back down to the front desk and told the guy so we wouldn’t be accused of it. His reply was “all the rooms are like that“. There were no kitchen amenities in the room. Fair enough on that, But they’re also wasn’t a coffee maker. Going back to the front desk I asked for a pot so that we could boil water to make coffee. And I had to wait for someone to clean a pot. This is the worst experience I’ve had and I am a frequent traveler.
Stayed 2 nights in Sep 2025

2/10 Terrible

greg d.

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

never stay at a extended hotel again would not rec

not safe tailgate partys in the parking lot. Dogs Barking near room. late 4:00 PM Check inn. Police evicting person from room next doo
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Stayed 1 night in Sep 2025

6/10 Okay

Damien

Stayed 1 night in Sep 2025

2/10 Terrible

Marck

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property pictures are extremely deceptive. The room was filthy and the air conditioner vents had mold and blow out air that smelled like smoke. The walls are thin and I heard noises all not long. People hung out in front of the property while staring guests as they walk into the hotel. Very scary and unsettling. Never again!
Stayed 2 nights in Sep 2025

2/10 Terrible

Ehsan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Cleo

Travelled with family, Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness

Salem Trip

Great priced hotel for our Salem weekend trip. About 20 minutes from Salem itself. Great location overall with a walmart next door and plenty of restaurant options within 5 minutes. Not the cleaned place i’ve stayed, had some bugs in our room as well as an old soap bar sitting on top of the shower rim from previous guests. Room came with fridge, stove top, microwave, etc. Staff was helpful throughout our stay. Would recommend for a short busy weekend.
Stayed 2 nights in Sep 2025