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Hotel Collingwood, BW Signature Collection

3.0 star property

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Photo gallery for Hotel Collingwood, BW Signature Collection

Beach
Deluxe Room, 1 Double Bed, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk
View from room
Indoor pool
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
11 Priory Road, Bournemouth, England, BH2 5DF
  • Place, Bournemouth International Centre
    ‪5 min walk‬
  • Place, Bournemouth Beach
    ‪5 min walk‬
  • Place, Bournemouth Pier
    ‪8 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Deluxe Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Deluxe Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking (Cozy Room)

Standard Room, 2 Single Beds, Non Smoking (Cozy Room) | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Single Beds, Non Smoking (Cozy Room)

9.0 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite, Multiple Beds, Non Smoking

Family Suite, Multiple Beds, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Family Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Room, Multiple Beds, Non Smoking

Classic Room, Multiple Beds, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Classic Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room) | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

7.6 out of 10
Good
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking (with Sofabed)

Classic Room, 1 Double Bed, Non Smoking (with Sofabed) | 1 bedroom, individually decorated, individually furnished, desk

Classic Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Double Bed

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About this property

Hotel Collingwood, BW Signature Collection

Beach hotel with 24-hour front desk and coffee shop/cafe
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Housekeeping is available on request.
Hotel Collingwood, BW Signature Collection offers 53 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. 22-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Bournemouth hotel provides complimentary wireless Internet access. Fridges, an iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Collingwood, BW Signature Collection. During your stay, you're just a quick walk from Bournemouth Beach. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 3-minute walk from Bournemouth International Centre and 6 minutes on foot from Bournemouth Beach
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

Public spaces have free WiFi. An indoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Collingwood, BW Signature Collection. Parking is available for a fee.

This 3-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 10:00 AM.
GOLD ROOM – This restaurant serves breakfast and dinner. A children's menu is available.
Bubble Lounge Bar – This Champagne bar serves brunch and lunch. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Uncovered parking on site (GBP 12.50 per night)

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bubble Lounge Bar
  • GOLD ROOM

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Indoor pool
  • Table tennis

Family friendly

  • Children's games
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1880
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out fee: GBP 30

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

This property's breakage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 for adults and from GBP 8.00 for children
  • Uncovered self-parking fee: GBP 12.50 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30
  • Refrigerator fee: GBP 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 10:00 AM to 9 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Collingwood Bournemouth
Collingwood Hotel
Hotel Collingwood Sure Hotel Collection Best Western Bournemouth
Hotel Collingwood Bournemouth
Collingwood Hotel Bournemouth
Hotel Collingwood Sure Hotel Collection Best Western
Collingwood Sure Collection Best Western Bournemouth
Collingwood Sure Collection Best Western
Collingwood Sure Collection
Hotel Collingwood, BW Signature Collection Hotel
Hotel Collingwood, BW Signature Collection Bournemouth
Hotel Collingwood Sure Hotel Collection by Best Western
Hotel Collingwood, BW Signature Collection Hotel Bournemouth

Hotel Collingwood, BW Signature Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 299 out of 715 reviews
Rating 8 - Good. 272 out of 715 reviews
Rating 6 - Okay. 89 out of 715 reviews
Rating 4 - Poor. 34 out of 715 reviews
Rating 2 - Terrible. 21 out of 715 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Palbinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Bournemouth Hotel with pool

The hotel is nice, location is brilliant, car park is very good, brekkie was decent. The only thing I’d say is that the rooms are slightly dated. Don’t expect a new Hilton/marriott type of room. The room was decent enough for 3 people, I’d just say the decor is a little dated but fine for 2 nights. The best thing about the hotel is the pool and access to the outside area if you want a drink and the location!
Stayed 2 nights in Aug 2025

2/10 Terrible

Nick, london

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
As a seasoned hotel critic, my recent stay at this hotel presented a stark contrast between enticing online imagery and the uncomfortable reality. While the pictures promised a refreshing escape, the experience was far from it. The supposed "swimming pool" was, in truth, rather a small pond, barely offering more than a dip, certainly not suitable for a proper swim or leisurely relaxation. This significant discrepancy was immediately disappointing. However, the most pressing issue, especially given the recent sweltering temperatures over 30 degrees, was the complete absence of air conditioning. The lone fan provided served only to circulate the heat, transforming the room into an oven-like environment that made rest impossible. For a hotel positioning itself as a comfortable retreat, this oversight is frankly unacceptable. On a positive note, I must commend the staff, who were very friendly and did their best under challenging circumstances. Their cordiality was a welcome touch amidst the discomfort. Regrettably, despite its coastal marketing, the hotel offered no sea views either, further diminishing its allure. When combined with the expensive price point, the overall value proposition becomes severely questionable. In conclusion, while the staff's efforts were appreciated, the fundamental lack of essential amenities like a proper pool and air conditioning, coupled with misleading representations and a steep price, makes it difficult to recommend .
Stayed 1 night in Jul 2025

8/10 Good

Nehsa

Travelled with family

Lovely family weekend away

Lovely hotel with great friendly staff (in the bar and restaurant especially!) think it’s so good when they provide so many games and things to do including bingo night which was a lot of fun! Breakfast was fantastic and rooms lovely. Only issue we had was it’s really noisy outside with cars constantly passing horning and revving and the velux windows don’t shut! Otherwise the hotel itself is really quiet. Thanks for a great stay!
Stayed 1 night in Jul 2025

8/10 Good

Ali

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Naveen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Initial room offered had not been cleaned from the previous guests. But manager offered an alternative room quickly which included a room upgrade. Cleaning lady came to update the bed arrangement in this new room and entered the room without knocking. Not the best housekeeping experience. Apart from this, hotel location is great and staff in the bar and reception were friendly and helpful.
Stayed 1 night in Jun 2025

6/10 Okay

Gillian

Disliked: Staff & service, property conditions & facilities, room comfort
They don’t tell you until you go down to reception to ask why no hot water, that you have to run the tap / shower for at least 10 minutes. Considering the eco efforts made by the hotel this seems crazy. Receptionist was not very helpful when asked where the car park was so we had to find it ourselves and when we finally arrived to check-in she did not acknowledge us for several minutes while “working on the computer”. Quite rude. Breakfast was disappointing. We arrived shortly after it opened expecting a lovely freshly cooked breakfast as promised. We had watery scrambled egg, rock hard sausage and greasy hash brown. Huge queue for toaster & coffee needs to be solved.
Stayed 1 night in Jun 2025

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Marcus

Stayed 5 nights in May 2025

8/10 Good

Marco

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved it great hotel the swimming pool is lovely and beach is very close would drfinetly use this hotel again
Stayed 7 nights in May 2025

6/10 Okay

Edward

Travelled with family and small children
Liked: Cleanliness
Bar area of the property is modern looking and bright. Blonde member of staff in there was very friendly. Breakfast was good, plenty of staff. Nice to have a swimming pool, although not very warm for such a small indoor pool. Requested a travel cot, phoned to check this request had been received which it had but still didn’t have one in the room on arrival. Then provided one unopened, with double bed sized sheets to use with it. The family room is position awfully - up a lift which barely fits a pram and person inside, and then down some stairs, so not ideal at all for families with prams. There is also no bath, again not great for young children, although this is something we probably missed on the room description. You’re directed to the room through a door off the lobby which requires a fob to open, but there is another entrance to the rooms the other side of the reception which is open to the public, so security in that sense isn’t too great. As others have mentioned, you have to pay for parking which runs until midday on checkout, and you can pay for extra if you wish to stay until the afternoon.
Stayed 1 night in Apr 2025

10/10 Excellent

Rose-Anne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, lovely breakfast and dining options which we used. Also the bonus of a swimming pool and games room. Will definitely return!
Stayed 2 nights in Apr 2025

6/10 Okay

Carissa

Liked: Cleanliness, staff & service
It was located close to the tub and lots of shops. But it is away from many attractions. The hotel seems to be going through Reno’s and I can see that the room I had was in needed an update. It was pretty quiet, except you can hear people above and water flushing. Not terrible for a budget friendly option.
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet respectable hotel a few minutes from town shopping, restaurants, entertainment and Seaside. Lovely bar and restaurant area with efficient friendly staff.
Stayed 1 night in Apr 2025

8/10 Good

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Really liked the hotel and location. Will be going back later in the year. Only criticism was the pool not being open in the morning. Otherwise great hotel with lovely staff! Shame the town is becoming rundown, the low lighting in the shopping area at night made us want to get back to the hotel asap.
Stayed 1 night in Mar 2025

10/10 Excellent

Ekaterina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in march with a 15 month old baby. Room was very good, we had one bed next to the wall, so baby was safe not to fall out. Excellent location of the hotel, quiet nights, good food choices for the dinner (steak and burger were especially delicious), also it was quiet during dinner times at both bar and restaurant areas. Water in the main swimming pool was too cold for the baby to go in, but we enjoyed jacuzzi bath. Also our baby had fun watching us play table tennis, American pool and table football. The only downside to mention is our room seemed a bit humid, probably due to some proximity to the sauna. We stayed 5 nights and interacted with different staff members, everyone were extremely polite, friendly and very helpful. Overall it was a very pleasant, relaxing stay, that we enjoyed.
Stayed 5 nights in Mar 2025

10/10 Excellent

LORNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely return here in the future.
Stayed 1 night in Mar 2025

6/10 Okay

Emily

Liked: Cleanliness, staff & service, property conditions & facilities

Okay stay

Hotel was clean and comfortable, staff were friendly. Breakfast was average and had to pay £10 per night car park charge which we did not know about prior to booking. Spa was nice but there was a really loud noise which stopped it being relaxing
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Navid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect package

Perfect location, just a short walk from the beach and town centre. The staff are very friendly and welcoming, making the stay enjoyable. Rooms are clean, comfortable, and well equipped, with great amenities like an indoor pool. The breakfast was good, the overall experience is excellen.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, well maintained with good breakfast options including gluten free bread
Stayed 3 nights in Jan 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025