See all properties

The Durley Dean Hotel

4.0 star property

Choose dates to view prices

Photo gallery for The Durley Dean Hotel

Exterior
Lobby
Daily buffet breakfast (GBP 14.95 per person)
Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Banquet hall

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym

Explore the area

View in a map
28 West Cliff Road, West Cliff, Bournemouth, England, BH2 5HE
  • Place, Bournemouth Beach
    ‪6 min walk‬
  • Place, Bournemouth International Centre
    ‪11 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪48 min drive‬

Room options

View all photos for Family Room, Connecting Rooms (with Air Conditioning)

Family Room, Connecting Rooms (with Air Conditioning) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Family Room, Connecting Rooms (with Air Conditioning)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 5
  • 1 Double Bed, 1 Single Bunk Bed and 1 Single Futon

View all photos for Compact Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Compact Double Room

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room (with Air Conditioning)

Superior Double or Twin Room (with Air Conditioning) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Double or Twin Room (with Air Conditioning)

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Family Room (2adults + 1 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 1 children) with Air Conditioning

  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed OR 1 Double Bed and 1 Single Futon

View all photos for Superior Family Room (2adults + 2 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 2 children) with Air Conditioning

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 1 Double Bed and 2 Single Futons

View all photos for Superior Family Room (2adults + 3 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 3 children) with Air Conditioning

8.4 out of 10
Very good
(14 reviews)
  • 19 sq m
  • Sleeps 5
  • 1 Single Bunk Bed, 1 Double Bed and 1 Single Futon

View all photos for Double or Twin Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double or Twin Room

7.6 out of 10
Good
(28 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Family Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Standard Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Double Room

7.6 out of 10
Good
(10 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Single Room

8.0 out of 10
Very good
(11 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Indoor pool
Royal Bath Hotel & Spa Bournemouth
  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
3.5 out of 5, Good, 1,000 reviews
The price is €56
includes taxes & fees
17 Dec - 18 Dec
Royal Bath Hotel & Spa Bournemouth

About this property

The Durley Dean Hotel

Victorian hotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
The Durley Dean Hotel offers 115 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at The Durley Dean Hotel. During your stay, you're just a quick walk from Bournemouth Beach. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy British cuisine while dining at No. 28
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Bournemouth International Centre and Bournemouth Beach
  • Dogs welcome for a fee (restrictions apply)
The Durley Dean Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and multilingual staff are also featured at the business-friendly The Durley Dean Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian Bournemouth hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
No. 28 – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • No. 28

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1880
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.95 per person
  • Self-parking fee: GBP 15.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Durley Dean
Durley Dean Bournemouth
Durley Dean Hotel
Durley Dean Hotel Bournemouth
Durley Hotel
Durley Dean Hotel Bournemouth
Durley Dean Hotel
Durley Dean Bournemouth
Durley Dean
Hotel The Durley Dean Hotel Bournemouth
Bournemouth The Durley Dean Hotel Hotel
Hotel The Durley Dean Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel Bournemouth

Reviews

The Durley Dean Hotel Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 352 out of 1002 reviews
Rating 8 - Good. 335 out of 1002 reviews
Rating 6 - Okay. 181 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 73 out of 1002 reviews

Reviews

8/10 Good

axel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Aug 2025

4/10 Poor

Chloe

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I have stayed at this hotel previously and returned as we had such a wonderful experience before. However, this hotel has gone downhill in my opinion. The building is very old and I feel that it could do with some renovations. Our room was dirty, had stained carpets, a broken ironing board. I have a child who often would put his hands in places that people usually wouldnt, and his hands would be full of hair and dust. My child has additional needs so requires a pushchair, in order to get to our family room we needed to go up and down several steps which i would not have been able to do if I was alone. They allow too many people in the leisure facilities at a time. Which meant that we could not enjoy this fully. I believe for the price it was not justifiable. I dont believe that it should be a 4* hotel. The one good thing about this hotel is the location.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the area as it was quiet Room wasn’t as big as I thought it would be Air con was very good
Stayed 7 nights in Aug 2025

10/10 Excellent

Harjinder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time.we have stayed here, great place, however beds are a bit uncomfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Colin

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is in a great location and you can easily walk to the beach or a selection of restaurants. Room size etc was ok. Air con could have been better. The whole property was tired and looked like it was struggling to survive financially. Pool was good even if small. although changing facilities were not so great and showers were not always hot. Not sure about the reception staff’s blue ties and scarfs looked like that came from a joke shop. Parking system never showed enough info like when did I next need to pay etc.
Stayed 4 nights in Aug 2025

2/10 Terrible

elena

Stayed 2 nights in Aug 2025

6/10 Okay

Nicole

Stayed 1 night in Aug 2025

10/10 Excellent

Ruth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Stayed 1 night in Aug 2025

8/10 Good

Hyun Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Agnes

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

OK for a short family vacation

Pros: staff was lovely, the pool is a nice touch, location is excellent. Cons: we weren't satisfied with the quality of cleaning and the building itself has seen better days.
Stayed 2 nights in Aug 2025

4/10 Poor

A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not great

Firstly, when we checked in with the night staff and paid for the stay. The next day we were out. I got a call from the hotel that I had an outstanding room charge. I said I already paid which they checked and said it was a mistake on their end. Well, they did not hesitate to cancel my room card before confirming with the guest! - The room was way too small, as well as the bathrooms. Even though they offer different room types. We have a normal double room and the size of the room and bathroom is not acceptable. - The room quality is not great; walls need fresh paint, the carpet is so outdated and old, the doors are dirty and cheap and to get in the room they card system is very outdated and it makes it hard to get in the room when swiping the card. - The bathroom fan was not working and it was extremely small. It felt very suffocating. - Their indoor pool did not look clean. Also, it looks good on the pictures on the website. But it is very misleading. The indoor pool is so small! There was barely any ventilation and the lighting was not great. This made it difficult for guests to relax in the pool because it was full of children playing and shouting. While I don’t mind children in the pool playing. The indoor pool was just not big enough for both parties to enjoy the pool and there is not pool specifically for children as guests had to specifically sign a document to make sure they are being supervised. There is much to improve in this hotel which is the bare minimum.
Stayed 2 nights in Aug 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

I arrived early, the staff were super friendly and let ne put my bags in a store room. Chaeck in later on was speedy, all staff i met were delightful. I had room 138. Compact double. The bed was really comfy, great pillows. Decent shower. Didnt get disturbed at all. Would book again
Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

zoe

Travelled with family, Travelled with partner
Nice big room. Lovely breakfast , good air conditioning . Car park very small & expensive and swimming pool very small
Stayed 1 night in May 2025

8/10 Good

zoe

Travelled with family, Travelled with partner, Travelled with group
Disliked: Staff & service
Nice hotel. Big room , great Air conditioning, car parking charge is expensive and no guarantee of a space as it is so small . Very small swimming pool / steam room etc. brilliant breakfast
Stayed 1 night in May 2025

8/10 Good

Jill

The best breakfast I have ever had in a hotel - both choice and quality! The hotel was in a very good position for sightseeing. Only negative was the poor air-conditioning in my bedroom.
Stayed 4 nights in Jul 2025

8/10 Good

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Did not have any food at the hotel. Beds were very comfortable, pillows were ok and the duvet was light, although the duvet cover was too big. Room was spacious with a sofa. Good air con in the room. The hotel was only 5 minutes walk to the beach. The down side was the car park as charges are too high at £15 per night, with no guarantee that if you leave your space there will be one available when you return. This let the hotel down as others in the area were only charging £8.
Stayed 2 nights in Aug 2025

8/10 Good

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Basic hotel

I didn’t expect luxury for the price I paid, my priorities were a clean room, comfy bed and quiet. My room was clean, there were hangers in the wardrobe and fresh towels. The furniture had seen better days. There was no hairdryer in the room and my kettle didn’t work but these were replaced by staff. The air conditioner/heater was easy to operate. The bathroom was adequate and there was plenty of hot water, however, the bath was quite small and wouldn’t suit a larger person. The lift is very slow and hadn’t been adequately cleaned. The corners hadn’t seen a hoover for years.
Stayed 1 night in Aug 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. The location was great. The price was good. The staff was friendly. And it was clean, they took care of us. I would 100% stay here again. I would say there should be some upgrades made to the tv to be bigger, a more comfortable mattress, and if there was a way to make the floors less squeaky that’d be great. But overall it was a great stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

STEVE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is horrible in the streets, and the car park itself is small at £15 per day pricey. Walk to beach is why we stay here, staff are all young but very polite. Building was once grand, a little jaded now, but clean and tidy, we have been regulars for s verbal years now.
Stayed 3 nights in Jul 2025

6/10 Okay

Johnson

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025