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The Norfolk Royale Hotel

4.0 star property

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Photo gallery for The Norfolk Royale Hotel

Fitness facility
Bar (on property)
Deluxe Double Room | Individually decorated, individually furnished, desk, iron/ironing board
Garden
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Richmond Hill, Bournemouth, England, BH2 6EN
  • Bournemouth International Centre
    ‪6 min walk‬
  • Bournemouth Pavillion Theatre
    ‪8 min walk‬
  • Bournemouth Beach
    ‪8 min walk‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪12 min drive‬

Room options

View all photos for Small Double Room

Small Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

  • 14.48 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

  • 22.29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Double Room

Executive Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Executive Double Room

  • 26.76 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Executive Twin Room

  • 26.76 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Twin Room

  • 22.29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

Family Room | Individually decorated, individually furnished, desk, iron/ironing board

Family Room

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Twin Room

  • 22.6 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Double or Twin Room

Premier Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Premier Double or Twin Room

  • 33.77 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room (Accessible)

Deluxe Double Room (Accessible) | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Double Room (Accessible)

  • 22.6 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Double Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Norfolk Royale Hotel

Edwardian hotel with 24-hour front desk and indoor pool
An indoor pool, a restaurant and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include Access to hot tub, 24-hour room service and a business centre.
The Norfolk Royale Hotel offers 95 accommodations with free newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Digital televisions are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and Access to hot tub are on site.
The Norfolk Royale Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Bournemouth Beach. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Bournemouth International Centre and Bournemouth Pavillion Theatre
The Norfolk Royale Hotel offers its guests an indoor pool and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, barbecue grills, and a garden are also featured at the business-friendly The Norfolk Royale Hotel. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 4-star Bournemouth hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:30 AM.
Echos – On-site restaurant. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
24-hour room service is available.

Languages

English, Italian, Polish, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12.50 per day); reservations required
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Echos

Things to do

  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Edwardian architecture
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 5.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 for adults and from GBP 7.50 for children
  • Nearby parking fee: GBP 12.50 per day
  • Late check-out fee: GBP 30
  • Crib (infant bed) fee: GBP 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Norfolk Bournemouth
Norfolk Hotel Bournemouth
Norfolk Royale Hotel Bournemouth
Norfolk Royale Hotel
Norfolk Royale Bournemouth
Norfolk Royale
Norfolk Royale Hotel BW Signature Collection Bournemouth
Norfolk Royale Hotel BW Signature Collection
Norfolk Royale BW Signature Collection Bournemouth
Norfolk Royale BW Signature Collection
Norfolk Royale BW Signature C
The Norfolk Royale Hotel Hotel
The Norfolk Royale Hotel Bournemouth
The Norfolk Royale Hotel Hotel Bournemouth
Norfolk Royale Hotel BW Signature Collection

The Norfolk Royale Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 335 out of 1002 reviews
Rating 8 - Good. 375 out of 1002 reviews
Rating 6 - Okay. 188 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Conveniently located

Great location for BIC however, wasnt impressed with the room. It was incredibly hot in there, we had to prop the window open with a toilet roll, which meant we had to listen to the traffic and the locals outside during the night. Which coincided with the other hotel residents slaming the doors in the early hours. The bed was very soft and lumpy, the room was ok overall but needed some tlc - damp marks on the wall, leaky soap dispenser. Breakfast was basic but did the job.
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Staff & service, property conditions & facilities, room comfort
Very clean and comfortable
Stayed 5 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel. Great place.

Exceptionally clean. Room with everything you need. Beds very comfortable. Staff are amazing! So helpful, professional and friendly. Loved the swimming pool. Enjoyed the comfortable chairs and tea and gorgeous cake in the afternoon. Great barman with a fantastic sense of humour. Loved the Victorian architecture. Right next to everything eg shops, beautiful park, restaurants, the pier. Will definitely return. Highly recommended.
Stayed 3 nights in Feb 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed one night stay with friends.
Stayed 1 night in Mar 2025

4/10 Poor

Vaiva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was really nice and lovely, check in was pretty easy, but we have paid extra for a room with a patio and a king size bed. We approached A lady who works morning shift with this issue, she said the key to patio was lost, so she brought a key from a different room thinking it would fit… it just seems an unsafe option for all patio doors to have exactly the same key, thank god it did not fit. She offered to exchange room to 2 single beds which we did not agree to as we book one king for a reason and after that she couldn’t help us with it anymore. Also we were coming back from town and wanted to book a slot for a pool and straight away her answer was “pool facilities are only for hotel guests” which is quite rude way to respond. She could have asked if we stayed there instead. A huge shout out to Levi (not sure if I spelt his name right) worked from 2:30pm to 10pm. Really nice guy ! Made our stay very welcoming and friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel the staff were the best. Will definitely stay again.
Stayed 2 nights in Mar 2025

6/10 Okay

Nigel

Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

8/10 Good

Peter

Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovey room, friendly helpful staff, lovely breakfast cooked to order, good price
Stayed 1 night in Feb 2025

6/10 Okay

Lisa

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Poor breakfast

Service was floorless The building was looking old and tired, need a lot of love putting into it. Breakfast was made with cheap ingredients and not worth the money. We didn't enjoy it at all and only eat a few items. The coffee was undrinkable, orange juice watery. The food is obvious the food was cooked before and kept warm as was brought to the table in 5 minutes. So this on top of cheap ingredients and warm food makes this b/fast 1 out of 10
Stayed 1 night in Feb 2025

4/10 Poor

Beverley

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

disappointing

Stayed 2 nights in Feb 2025

10/10 Excellent

Mandy

Stayed 4 nights in Feb 2025

6/10 Okay

Phillip

Stayed 2 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
x
Stayed 1 night in Feb 2025

10/10 Excellent

Rebekah

Stayed 1 night in Dec 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit dated and old but very good value for money based on location.
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in Nov 2024

8/10 Good

Mathew

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We have stayed a couple of times now. This last time there was no room service. Also the bar was running out of spirits like vodka. They mentioned they had changed supplier so don't know if this was the issue
Stayed 3 nights in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

vinace

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The room was too small. No enough space, tine TV,Tine kettle, no coffee, tea and milk in the room.It was the way it looked on the advertisement.
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
The hotel and parking was great the double bed was not a double it was a big single so not good for a couple
Stayed 1 night in Dec 2024

6/10 Okay

andrew

Stayed 1 night in Nov 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Staff & service
All in all a very nice stay it’s the hotel I always stay at when visiting bournmouth although the facilities and staff are good we didn’t think much of the cleanliness on the communal areas especially all the staircases also the cha hung facilities in the swimming pool and a floor down from the actual pool so it was a bit cold coming out the pool then having to go downstairs to get changed but all in all it was a nice stay.
Stayed 1 night in Nov 2024