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The Trouville Bournemouth

3.0 star property

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Indoor pool
Reception
Executive Double Room | Hypo-allergenic bedding, individually decorated, individually furnished
Point of interest
Front of property

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

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5-7 Priory Road, Dorset, Bournemouth, England, BH2 5DH
  • Place, Bournemouth International Centre
    ‪2 min walk‬
  • Place, Bournemouth Beach
    ‪5 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪5 min walk‬
  • Airport, Southampton (SOU)
    ‪47 min drive‬

Room options

Deluxe Double Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Suite

  • Sleeps 2

Single Room

  • Sleeps 1

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | Hypo-allergenic bedding, individually decorated, individually furnished

Single Room

  • Sleeps 1
  • 1 Single Bed

Family Room 3

  • Sleeps 3

Twin Room

  • Sleeps 2

Double Room

  • Sleeps 2

Family Room (x 4)

  • Sleeps 2

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About this property

The Trouville Bournemouth

Hotel with a sauna, steps from Bournemouth International Centre
This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and Access to hot tub are on-site.
The Trouville Bournemouth offers 75 accommodations with free toiletries. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.

Children aged under 15 years old are not allowed in the swimming pool or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at The Trouville Bournemouth. During your stay, you're just a quick walk from Bournemouth Beach. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Bournemouth International Centre and 5 minutes on foot from Oceanarium
  • Dogs welcome for a fee (restrictions apply)
The Trouville Bournemouth offers its guests an indoor pool, Access to hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 2 meeting rooms available. The Trouville Bournemouth also features dry cleaning/laundry services, room service (during limited hours), and a front desk safe. Parking is available for a fee.

This 3-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Deauville Restaurant – On-site restaurant.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of GBP 23.95; reservation required
  • Snack bar/deli

Restaurants on site

  • Deauville Restaurant

Things to do

  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • 5 steps to reach entrance
  • Lift

More

  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 19 April 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.95 for adults and from GBP 6.95 for children
  • Self-parking fee: GBP 12.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Hosted evening meal: GBP 23.95

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Trouville Bournemouth
Trouville Hotel
Trouville Hotel Bournemouth
Trouville Hotel OCEANA COLLECTION Bournemouth
Trouville Hotel OCEANA COLLECTION
Trouville OCEANA COLLECTION Bournemouth
Trouville OCEANA COLLECTION

The Trouville Bournemouth Reviews

Reviews

6.6
Rating 10 - Excellent. 88 out of 418 reviews
Rating 8 - Good. 123 out of 418 reviews
Rating 6 - Okay. 88 out of 418 reviews
Rating 4 - Poor. 58 out of 418 reviews
Rating 2 - Terrible. 61 out of 418 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was reasonably clean and spacious, although I was only one person in a double. I was really disappointed to find that the pool only opened at 9am. I wanted to be able to swim before breakfast, like you can in every other hotel I've ever stayed in with a pool. In the end this meant I didn't get to use the pool so feel that it was a waste of money booking this hotel. Although, the location was excellent for the conference I was at. The shower was difficult to use due to the angle and proximity to the tap end, but the water nicely hot. Staff were friendly and helpful, but the lift was out of order on the Friday and the Sunday of a weekend stay, which were my check in and check out days.
Stayed 2 nights in Oct 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Janet

Stayed 2 nights in Oct 2025

6/10 Okay

Irene

Liked: Property conditions & facilities
Disliked: Staff & service
Bed was very hard . No toilet brush in bathroom. Couldn’t believe bar prices. Way too expensive. Didn’t like the fact I had to show my passport as was requested to show photo ID. I don’t drive and it was by sheer luck I had my passport on me. . Why was I asked to show ID in my own country and considering my age and health also. So WRONG
Stayed 3 nights in Sep 2025

8/10 Good

Anthony

Stayed 2 nights in Sep 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Basic but clean room, good freshly cooked breakfast and nice pool. Hotel was generally clean too with a nice bar area and helpful staff. Tired decor in some areas (rooms and corridors) but not uncommon in many seaside hotels.
Stayed 3 nights in Sep 2025

4/10 Poor

Lewis

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed sheets hadnt been changed on arrival so found hair, food and other things in the sheets. To reception's credit they did move me to one that was clean, but changing the sheets between guests seems like the bare minimum for a hotel... Room was only accessible down steep slope - floors, corridors and room doors very noisy so you could hear everything and generally the place is extremely dated. The wing of the hotel where room 102 is has a very unpleasant smell. Plug sockets in bedroom and light in bathroom buzzed worryingly like an electrical short when turned on. That being said, I disagree with other reviews about the car park, which was fine out of season (although clearly too small if every room occupant wanted to park). The room cost was also particularly cheap. On reflection, would not recommend and wont be staying again.
Stayed 2 nights in Sep 2025

6/10 Okay

Kim

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had to ask to change room because first room as not clean with hairs in the bed & the carpet was not cleaned. Given another room which was fine.
Stayed 1 night in Sep 2025

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was comfortable, clean and value for money
Stayed 2 nights in Sep 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding party stay

Attended a wedding as I was to give the bride away so stayed here. The reception was also at this hotel and no complaints can be made, they were very accommodating and attentive. The food was very good, both for the wedding and breakfast. Be aware if you don’t book directly with the hotel you will be charged £12 for overnight parking. I was told as I was attending the wedding that it would be refunded to me, that never happened. All in all, as long as you are aware that the rooms are being updated and you may get one that has not been, regardless of what you pay then it is a pleasant comfortable stay.
Stayed 1 night in Sep 2025

2/10 Terrible

Gilson A

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad to stay

⭐ 1-Star Review: Extremely Disappointing Stay My experience at The Trouville Bournemouth was terrible in every way. The cleanliness was shocking — we had to buy bleach ourselves to disinfect the bathroom because it was so dirty. The carpet was old, filthy, and worn out, with several damaged spots. The furniture is outdated and poorly maintained. Overall, the place felt neglected and unhygienic. There was only one electrical socket in the entire room, which is completely unacceptable in today’s world. The elevator was broken, there was no air conditioning, and the fans provided didn't work properly. When I mentioned my concerns to the reception, they said they didn’t care about reviews because “the hotel is always full anyway.” So I asked them: Just because you're full, does that mean you don’t need to maintain basic hygiene? This attitude was just as bad as the conditions of the hotel. I do NOT recommend this hotel to anyone. There are much better and cleaner options in Bournemouth — avoid this one.
Stayed 4 nights in Aug 2025

10/10 Excellent

Tarra

Travelled with partner
Clean lovely room
Stayed 2 nights in Sep 2025

8/10 Good

Tichakunda

Business traveller
Liked: Staff & service
Unfortunately i could not park there without being charged because i had booked via 3rd party although there was a lot of parking. It is a shame that the hotel was not lenient. The area on 2nd floor smelt of sewerage not sure what was going on not in my room but a little in the bathroom.
Stayed 4 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel room

Hotel was lovely apart from the squeaky floor in our room plus the toilet seat kept moving when you sat on it apart from that it was an enjoyable stay.
Stayed 3 nights in Sep 2025

2/10 Terrible

Arrabella

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Alison

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing about this property is location
Stayed 3 nights in Aug 2025

6/10 Okay

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities

Well placed hotel. poor hygiene, limited parking.

The arrival and check in was quick and efficient. We arrived at our room first floor, room 105. This was at the front of the hotel. Busy main road which didnt affect our stay. The room was looked over by a building across the road that had balconies. There was no blinds or nets, so they could see striaght into room. Currains were available. As we entered the room there was a strong mildew smell. After a look road. I lifted the filter to the shower it hadnt been cleaned for sometime hence the smell. I took photos and told reception. They said we cant sort it until the morning. I asked for a late housekeeping call as we were heading out and as it was a sunday we'dlike a lie in. We agreed an 11.30am call from. Housekeeping. Sunday they arrived banging ag the door at 8.30am, we didnt answer, then again at 9.30am. On our retun to the room later that day the filter still hadnt been cleaned. So again back reception, and showed them the state of it. The reception cleaned it themselves the night before we were leaving. There were crisps and a bottle top under the bed. For parking you are charged £12 per night which you pay on arrival and fill out a form. On our return from a late night out on saturday there as no parking spaces available. We parked our car as it was small outside the front of the hotel, which apparently wasnt for parking. The swimming pool and facilites were dirty, tired and very dated. The manager would not speak with us about the room. Not a £100 pound a night ho
Dirty shower filter that produced an awful smell.
Dirty shower filter
The drainage filthy and smelly
Stayed 2 nights in Aug 2025

4/10 Poor

Steven

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Alun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Roy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No air conditioning made it necessary to keep the windows open, and lots of road noise made it hard to sleep.
Stayed 3 nights in Aug 2025

10/10 Excellent

Philip

Liked: Staff & service, amenities, property conditions & facilities
0 every things really
Stayed 5 nights in Aug 2025

2/10 Terrible

Kaddour

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a clean hotel.

Overall the only best part of the hotel is the location. Everything else was terrible.
Stayed 3 nights in Aug 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was informed of the £12 daily parking charge imposed by online booking agents?? If we had phoned and booked direct with hotel parking is free???
Stayed 1 night in Aug 2025

2/10 Terrible

Christine

Travelled with partner
Disliked: Amenities, property conditions & facilities
This property was hideously noisy. People coming and going at 3 in the morning made the whole room shake. One lift was out of order making it difficult to navigate the building. The room was tired and tatty with a crack in the sink, a dirty toilet and a stained carpet.
Stayed 2 nights in Aug 2025

4/10 Poor

Devika

Stayed 1 night in Aug 2025