2/10 Hirveä
Kathy S.
2.5.2025
Hyvää: Siisteys
It was great until it wasn’t
I would’ve given it a great review however, once we realized the air conditioning wasn’t working, my opinion changed. Was it unbearable, no. Was it uncomfortable, yes; particularly for people with allergies. The worst thing was having to sleep with all the windows open with a house full of children. That’s not safe. It was a stormy weekend so when it wasn’t storming, it was uncomfortably humid.We asked for some kind of discount in acknowledgment of the lack of air conditioning. Honestly, it would have taken very little to make a feel like they took our concern seriously. The response was that it wasn’t really that warm so they would not be offering a discount. If it wasn’t warm enough for air conditioning, we would not have noticed the A/C wasn’t working. We would never stay at this property again based on the lack of customer service. Had they properly responded to our request with the slightest amount of customer service, I would be feeling very differently. The accommodation is a key to a success vacation. If you can’t depend on a host to React properly when things go bad, you haven’t found the right place to stay.I DO NOT recommend this property.
Kathy S.
Yöpyi 3 yötä huhtikuussa 2025