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Crystalbrook Vincent

4.5 star property

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Photo gallery for Crystalbrook Vincent

Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers
River | View from room
Daily cooked-to-order breakfast for a fee
Nature Wall | Garden view
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Pool
  • 24/7 front desk
  • Gym

Explore the area

View in a map
5 Boundary Street, Brisbane, QLD, 4000
  • Howard Smith Wharves
    ‪1 min walk‬
  • Brisbane Showgrounds
    ‪15 min walk‬
  • Suncorp Stadium
    ‪3 min drive‬
  • Brisbane, QLD (BNE)
    ‪15 min drive‬

Room options

View all photos for Promenade Master

Promenade Master | Premium bedding, minibar, in-room safe, desk

Promenade Master

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for River Master

View from room

River Master

8.0 out of 10
Very good
(3 reviews)
  • 50 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River Master Balcony

River Master Balcony | Living area | Smart TV, pay films

River Master Balcony

  • 70 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Nature Wall

Nature Wall | Premium bedding, minibar, in-room safe, desk

Nature Wall

9.4 out of 10
Exceptional
(31 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade

Promenade | View from room

Promenade

8.0 out of 10
Very good
(11 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for River

River | Premium bedding, minibar, in-room safe, desk

River

9.6 out of 10
Exceptional
(13 reviews)
  • 41 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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About this property

Crystalbrook Vincent

Luxury hotel with 24-hour fitness centre and rooftop terrace
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Crystalbrook Vincent offers 166 accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. Smart televisions come with pay-per-view films. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness centre and complimentary bicycles.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of Crystalbrook Vincent's great location. During your stay, you're just a quick walk from Howard Smith Wharves. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Polpetta
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Howard Smith Wharves and a 3-minute drive from Brisbane Showgrounds
Crystalbrook Vincent offers its guests an outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury Crystalbrook Vincent. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Brisbane hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Polpetta – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Fiume Rooftop Bar – This rooftop bar only serves light fare. Open selected days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured parking on site (AUD 50 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 15 to 38 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fiume Rooftop Bar
  • Polpetta

Things to do

  • 24-hour gym
  • Art gallery
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Art supplies
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 431 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 3.35 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 38 per person
  • Secured self-parking fee: AUD 50 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.35 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Up to 12 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crystalbrook Vincent (formerly The Fantauzzo)
Art Series The Fantauzzo
Crystalbrook Vincent Hotel
Crystalbrook Vincent Brisbane
Crystalbrook Vincent Hotel Brisbane
Crystalbrook Vincent (formerly The Fantauzzo)

Crystalbrook Vincent Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 489 out of 677 reviews
Rating 8 - Good. 116 out of 677 reviews
Rating 6 - Okay. 39 out of 677 reviews
Rating 4 - Poor. 20 out of 677 reviews
Rating 2 - Terrible. 13 out of 677 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dr. Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very stylish art hotel with super helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location and amazing rooms. Staff were very helpful and we will be back.
Stayed 3 nights in May 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location. Beautiful big rooms. Wouldn’t stay anywhere else
Stayed 2 nights in May 2025

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the art deco theme
Stayed 1 night in May 2025

10/10 Excellent

Carissa, Narangba

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and rooms are clean and
Stayed 1 night in May 2025

8/10 Good

Heidi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soft bed

Beds are a bit too soft, I won't be able to stay for longer than one night; otherwise everything was very good.
Stayed 1 night in May 2025

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property we will return
Stayed 3 nights in Apr 2025

10/10 Excellent

Stefanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a special occasion and staff kindly looked after us. Super quiet room even though we faced Felons directly and there was a busy event on. Small pool but quiet when we went, great view!
Stayed 2 nights in Apr 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it and will definitely be back.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 3 nights in May 2025

10/10 Excellent

TETSUJI, Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location with spectacular views of city, bridge and the river! Friendly staff made our stay very enjoyable.
Stayed 2 nights in May 2025

10/10 Excellent

Kate

Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Stayed 1 night in Apr 2025

10/10 Excellent

Emory

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Located in a beautiful waterfront area with numerous views, shops and restaurants along a riverfront devoid of vehicles.
Stayed 2 nights in Apr 2025

10/10 Excellent

Corinne

Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Easy parking
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish, fantastic art everywhere.Loved it
Stayed 1 night in Apr 2025

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. If you want to be left alone in glamorous digs by the river, this place is it. They even upgraded me! The pool is lovely. Food options to your room are amazing. Only wish you could get meals/snacks at the pool. Otherwise, simply outstanding. Love all the art by Vincent Fantauzzo!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool and view was great, different to see the story bridge from different angles.
Stayed 1 night in Apr 2025

10/10 Excellent

Gary, Santa Barbara

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved pool/Fiume. Need concierge.
Stayed 5 nights in Apr 2025

10/10 Excellent

marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun stay with flair

Have wanted to stay here for several years and finally managed a city getaway. It did not disappoint. Stylish, fun and attention to detail.
Stayed 1 night in Apr 2025

8/10 Good

Charli

Liked: Cleanliness, staff & service, property conditions & facilities
It was a birthday stay..hoped for a nicer view and mayb rather rhan a free drink at rhe bar something more personal even a drink on a tray in my room would have been a nice touch
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located below the Story Bridge, this gem of a hotel is wonderful for a short stay in Brisbane. We had a fantastic view of the Bridge and the City from our room and it is in easy walking distance of restaurants and the ferry stops. The room was large; the bed extremely comfortable and the shower was fantastic although the glass screen between the bedroom and the bathroom was unusual!! There is a curtain if you want some privacy. A great find set away from The bustle of the city
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 2 nights in Apr 2025