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Mercure Brisbane Spring Hill

Property class: 4

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Photo gallery for Mercure Brisbane Spring Hill

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A modern bathroom with a large sink, a glass shower enclosure, and a mirror.
A hotel room with two beds, a chair, a desk, a painting, and a view of the cityscape.
A modern hotel room with a grey sofa, a small round table, and a cabinet.
Unclassified image, 5 of 13, button

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Place, Roma Street Parkland
    ‪2 min walk‬
  • Place, Queen Street Mall
    ‪9 min walk‬
  • Place, Suncorp Stadium
    ‪17 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite (1 Queen Bed and 2 Single Beds)

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite (1 Queen Bed and 2 Single Beds)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Junior Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(8 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(51 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a chair, a desk, a painting, and a view of the cityscape.

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds, Terrace

Deluxe Room, Multiple Beds, Terrace | Terrace/patio

Deluxe Room, Multiple Beds, Terrace

  • Sleeps 2
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Mercure Brisbane Spring Hill

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and self parking.
Mercure Brisbane Spring Hill offers 179 accommodations with a safe and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Mercure Brisbane Spring Hill's great location gets high marks from our customers. During your stay, you're just a quick walk from Roma Street Parkland. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Italian cuisine and garden views while dining at Osteria Roma Spring Hill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests love the restaurant and breakfast
  • Steps from Roma Street Parkland and Brisbane Private Hospital
Mercure Brisbane Spring Hill offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 1475 square feet (137 square metres) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Mercure Brisbane Spring Hill. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Brisbane hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Osteria Roma Spring Hill – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 29 for adults and from AUD 14.5 for children
  • Self-parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 463 out of 1001 reviews
Rating 8 - Good. 336 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room in an excellent location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, good access anywhere, worth the price.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Nadeem

Liked: Cleanliness, staff & service, amenities
good location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

marion

Liked: Cleanliness, staff & service, amenities
Clean room with friendly staff and excellent room service.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Remi

Liked: Cleanliness, amenities, property conditions & facilities
Good location close to a park and walking distance from the center.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable bed
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very large balcony and being able to get a coffee in the lobby was life saving.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities
Excellent stay
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Cassandra

Clean room, staff were very nice
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Coralie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay. Friendly and helpful staff, lovely clean, spaceous rooms. I have already booked my next stay for later in the year!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Kaye

Very clean well appointed room Staff helpful and friendly Carpark tight due to pillars Restaurant was average food served cool not hot
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

marian

Clean and close to shops and bus stations
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Meshach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff,clean and easy to access
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Toni

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room, helpful staff, good location
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Wynand Gerhardus

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Caryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean and cosy. False evacuation alarm at 1:40am was very unpleasant though!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Xi

very nice hotel, reces
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Paula Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious with two double beds, a balcony, a large bathroom and plenty of storage/closet space. The large flatscreen TV was great and I could use the smart features to cast my shows from my tablet. Had a great nights sleep - would recommend this hotel to any travellers in Brisbane.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, service was excellent.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

janamjeet

Liked: Cleanliness, amenities, property conditions & facilities
Best location
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff Bed was heavenly Cleanliness faultless
Stayed 1 night in Mar 2026
Verified review

8/10 Good

michele

Liked: Cleanliness, staff & service, amenities
Great room and location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants nearby, Roma street parkland across the road
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jessie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, clean hotel and quiet but central location. Amazing value for money.
Stayed 1 night in Feb 2026