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Mercure Brisbane Spring Hill

4.0 star property

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Photo gallery for Mercure Brisbane Spring Hill

Meeting facility
Meeting facility
Lobby sitting area
Exterior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

View in a map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Roma Street Parkland
    ‪2 min walk‬
  • Queen Street Mall
    ‪9 min walk‬
  • Suncorp Stadium
    ‪15 min walk‬
  • Brisbane, QLD (BNE)
    ‪16 min drive‬

Room options

View all photos for Junior Room, 1 King Bed, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(6 reviews)
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Family Room, Multiple Beds, Balcony

  • 63 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 Queen Bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Double Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 Queen Bed, Balcony

8.4 out of 10
Very good
(31 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds, Balcony

Superior Twin Room, 2 Single Beds, Balcony | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Twin Room, 2 Single Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

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Property entrance

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The price is €92
includes taxes & fees
7 Sept - 8 Sept
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About this property

Mercure Brisbane Spring Hill

Hotel with an outdoor pool, steps from Roma Street Parkland
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and self parking.
Mercure Brisbane Spring Hill offers 179 accommodations with a safe and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Mercure Brisbane Spring Hill's great location gets high marks from our customers. During your stay, you're just a quick walk from Roma Street Parkland. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Italian cuisine and garden views while dining at Osteria Roma Spring Hill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests love the restaurant and breakfast
  • Steps from Roma Street Parkland and Brisbane Private Hospital
Mercure Brisbane Spring Hill offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 1475 square feet (137 square metres) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Mercure Brisbane Spring Hill. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Brisbane hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Osteria Roma Spring Hill – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 29 for adults and from AUD 14.5 for children
  • Self-parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 449 out of 1002 reviews
Rating 8 - Good. 349 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Diana Caroline Annavale

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in May 2025

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, room comfort
Overall ok for the price - A$135. Room was a bit worn in places - same as most Mercures I’ve ever stayed in. Standard buffet breakfast which was well presented and included barista coffee. For some radon staff decided at 16C to open all the doors to deck area - it was very breezy. Free bus outside down to city or an easy walk. Area is a bit sketchy with lots of unhomed people. Construction next door was not too obtrusive.
Stayed 2 nights in May 2025

6/10 Okay

Ronald

Initially assigned a room facing a construction site. Rectified promptly when complained. Wondered why reception thought it was appropriate to assign a room like this. Trying to get away with it? Not good. Otherwise, great location, next to Roma park and a short walk to the train station.
Stayed 2 nights in May 2025

10/10 Excellent

CLR

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in May 2025

8/10 Good

Kerri

Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and helpful. Room was very clean and spacious. Good location.
Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 2 nights in May 2025

2/10 Terrible

Mishelle

Travelled with partner
We booked this hotel months prior to our stay. I called a week before to confirm parking and was told parking was onsite. When we arrived we were told car park was full and to park on the street. We had a late night and had to set alarm for 630am to go and pay for street parking metre. Couldn’t move car as we had a few drinks. Hotel lift was broken and patrons waiting over 10 min to go off their floor. We expressed our dilemmas with the front desk and they couldn’t care less. We could’ve stayed anywhere. This hotel was old sad dated and the service was rubbish. The fact people drive to their hotel and they can’t accommodate a vehicle even though they say they can is a joke. Do not stay here ever!!
Stayed 1 night in May 2025

8/10 Good

Rex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good facilities and friendly staff. The only down side is the carpark is very tight.
Stayed 1 night in May 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in May 2025

4/10 Poor

Ángela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very slow check in and building work very loud in the morning.
Stayed 1 night in May 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Excellent hotel in Brisbane CBD. Handy to everything
Stayed 1 night in May 2025

8/10 Good

Bryn

Liked: Cleanliness, amenities, property conditions & facilities
Great bedding and location. Surprisingly quiet at night being so close to the CBD
Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Stayed 1 night in May 2025

4/10 Poor

Catherine

Stayed 1 night in May 2025

8/10 Good

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Andrew

Stayed 1 night in Feb 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to St Andrews Hospital.
Stayed 2 nights in May 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, close to CBD. Easy walk through Roma Street Station to get to Suncorp.
Stayed 5 nights in Apr 2025

8/10 Good

Sean

Stayed 3 nights in Mar 2025

8/10 Good

Cassandra

Liked: Cleanliness, staff & service
Had a good size pool and balconies on some rooms, sliding was very difficult to open though
Stayed 3 nights in Apr 2025

4/10 Poor

Dariana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very conveniently located near the park and the train station. Staff was very friendly and nice, however I was surprised by the room condition. It's much smaller than expected from pictures, The walls are very weared down with cracks and . The ventilation system was very dusty. In the room no info about hotel amenities like breakfast time or WiFi name, only room service menu. Carpet had a few permanent stains and when I checked in there were lots of dirt from previous stay that wasn't vacuum cleaned at all. It was especially annoying due to my late arrival when there's no time or strength to change the room. Next day i asked to vacuum clean the room - better but still pieces of dirt. The similar picture in the corridor as well, so it felt like the vacuum cleaner doesn't work properly even if tried to use it. Sound isolation between the rooms was terrible, the people staying in the next one was loudly arguing until 2AM which wasn't fun to hear. Around 3AM very noisy rubbish truck or towing truck was waking me up. Breakfast was okay. And they have very nice hair conditioner. In overall I would recommend it only if you
Stayed 3 nights in Apr 2025

10/10 Excellent

Tram, Hope Island

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay for work. Easy walking distance for private hospitals.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room. Very quiet. Great location opposite Wickham Park.
Stayed 1 night in Apr 2025