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FV By Serain Residences

4.0 star property

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Indoor pool
Standard Apartment, 1 Bedroom | Living area | 40-inch flat-screen TV with digital channels, LED TV
Sun deck
Superior Apartment, 1 Bedroom | Individually decorated, individually furnished, iron/ironing board
Gym

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
167 Alfred Street, Fortitude Valley, QLD, 4006
  • Place, Fortitude Music Hall
    ‪3 min walk‬
  • Place, Chinatown Mall
    ‪5 min walk‬
  • Place, Howard Smith Wharves
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪16 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Individually decorated, individually furnished, iron/ironing board

Standard Apartment, 1 Bedroom

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Individually decorated, individually furnished, iron/ironing board

Superior Apartment, 1 Bedroom

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Individually decorated, individually furnished, iron/ironing board

Standard Apartment, 2 Bedrooms

  • Hill view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About this property

FV By Serain Residences

Along with an indoor pool, this smoke-free apartment building has a fitness centre and a sauna. WiFi in public areas is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LED TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area.
FV By Serain Residences offers 18 air-conditioned accommodations with washers/dryers and a hairdryer. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 40-inch LED televisions come with digital channels. Housekeeping is provided on a daily basis.

Recreational amenities at the apartment include an indoor pool, a sauna and a fitness centre.
During your stay at FV By Serain Residences, you're just a quick walk from Brisbane Showgrounds. Free WiFi in public areas, an indoor pool and a gym are available. This upmarket apartment building has 18 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free WiFi
  • Take a swim in the indoor pool
  • Amenities include a lift and a terrace
  • On-site recreation includes a gym and a sauna
  • Within a 15-minute walk of Brisbane Showgrounds and Royal Brisbane & Women's Hospital
FV By Serain Residences offers its guests an indoor pool, a sauna, and a fitness centre. WiFi is free in public spaces. FV By Serain Residences also features a terrace and a lift.

This 4-star Brisbane apartment is smoke free.

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LED TV with digital channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 18 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property does not have a front desk. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Residences On Alfred
Hostrelax Residences on Alfred
FV By Serain Residences Apartment
FV By Serain Residences Fortitude Valley
FV By Serain Residences Apartment Fortitude Valley

FV By Serain Residences Reviews

Reviews

5.6
Rating 10 - Excellent. 2 out of 34 reviews
Rating 8 - Good. 8 out of 34 reviews
Rating 6 - Okay. 11 out of 34 reviews
Rating 4 - Poor. 5 out of 34 reviews
Rating 2 - Terrible. 8 out of 34 reviews

6.0/10

Cleanliness

5.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Andrew

Travelled with group
Disliked: Amenities
No furniture on balcony. No soap in shower. There were extra pillows but they didnt have pillow cases. There was an iron but no ironing board. Check in process was too rigid.
Stayed 4 nights in Dec 2025

8/10 Good

Simon

Disliked: Room comfort
Unsatisafactory stay. I was disappointed that FV had removed car parking for guests, however, the car park entry was always crowded and problematic. Was a quick 2-3 min walk to offset parking in Agnes St (though metered parking). Check in was via the convenience shop across the road - strange, but easy. Apartment was good in size - kitchen had very limited tablewear and crockery. Only provided with x 3 very flat pillows (requested additional though not provided). There was no seating or table available on the winter balcony which was disappointing. Bedroom had no bed side lamps and TV located in loungeroom only. The underside and rim of the coffee table had not been cleaned in a long time - there was a lot of mould evident. The bathroom and laundy were dusty and attention to detail needed on the shower recess and edges - filthy. No information was provided re amentities (had to look up) and WIFI complex and poor.
Stayed 9 nights in Oct 2025

2/10 Terrible

Diane

Disliked: Cleanliness, amenities, property conditions & facilities
Apartment was filthy - dirty walks, carpet, broken fixtures. Stale smell. After complaining on the day 1 it was only late on day 2 that the call centre/ reception had the manager with authority offer to clean the apartment or provide a minor 10% discount. As we were leaving early the next day we accepted the discount via Expedia, although they were not able to achieve the full discount despite seeing the manager’s offer in writing.
Stayed 3 nights in Sep 2025

6/10 Okay

Aulola

Apartment was very clean however there was a certain smell in the apartment that wouldn’t go away.. Aircon did not work at all which is a let down seeing as it’s very hot in Brisbane. But the experience, views and amenities are good.
Stayed 1 night in Oct 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The complete disregard for customer satisfaction
Stayed 2 nights in Jul 2025

6/10 Okay

David Dean

Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in May 2025

4/10 Poor

Renae

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Complete lack of communication. Didn't respond to my emails or messages. Wotif website wouldn't provide their phone number for me to call the property. Didn't send through check in details. Misleading property name... ghosting as FV Peppers. After 1 hour of trying to check in, making several phone calls, asking for assistance at FV Peppers, I finally made contact with the manager via phone. In order to check in, I had to go to the nearby convenience store to pick up the key from a lock box. The whole experience was dodgy and I highly recommend Wotif discontinue hosting this property on their website.
Stayed 1 night in Sep 2024

6/10 Okay

Emma

Stayed 3 nights in Aug 2024

6/10 Okay

Melissa

Disliked: Property conditions & facilities
Room tired. Floor damaged from furniture moving. No instructions re trouble shooting tv. Shower area grouting and cleanliness needs attention. Complicated check in procedure.
Stayed 1 night in Jul 2024

6/10 Okay

David

Stayed 5 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Check in process was awful. Room was fine, probably would book personally with the hotel next time instead of with Serain. Parking was not available so had to park off site
Stayed 8 nights in Jun 2024

2/10 Terrible

Joanne

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Glen

Liked: Cleanliness, amenities, property conditions & facilities
Was good
Stayed 1 night in May 2024

6/10 Okay

Kristy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location was great, was not advised there was no parking available as info stated parking available which added an additional $120 cost I wasn’t prepared for. Bed mattress was not very comfortable.
Stayed 1 night in Mar 2024

4/10 Poor

Michelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately to check into this property was difficult. Very poor communication from the property to receive check in details. The apartment did not feel clean, especially the lounge. The kitchen was very poorly equipped. Would not recommend this property.
Stayed 1 night in Jan 2024

2/10 Terrible

Justin

Business traveller
Disliked: Property conditions & facilities
Never again
Stayed 2 nights in Nov 2023

2/10 Terrible

Danny

Stayed 2 nights in Jul 2023

2/10 Terrible

david

Business traveller
Disliked: Cleanliness, property conditions & facilities
Was a terrible experience
Stayed 2 nights in Nov 2022

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2022

8/10 Good

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Never stay here terrible area, unsafe, noisy in evenings
Stayed 4 nights in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was as expected from the photos. The ensuite shower was missing a door which we were unaware of prior to our stay. During the second day, we received a phone call while we were out telling us that maintenance was there to install the shower door. So we had to return to the property. Fortunately we were at a nearby supermarket. The pool was nice, heated too.
Stayed 2 nights in May 2021

8/10 Good

Caitlin

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Apr 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness
I would not recommend this appartment to anyone. We conplained about our bed doona being stained and got no reply. There was no doona cover, just a sheet. Same for the matress, no cover just a sheet. Only 2 pillows, no spare pillows or blankets provided. Dirty cushions (stained and with other peoples hair) placed on the clean pillows on the bed. Tiny TV that was in "shop mode" that couldnt be turned off while we tried to watch the Anzac day services. The shower didnt seal and leaked all over the floor. We only got 2 towels to use, for 3 days stay and they were small. No towels provided to use the pool or gym. No thought has gone into this, and complaints fall on deaf ears. Not worth even half of the money spent.
Stayed 3 nights in Apr 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
PRO'S: View was amazing, location is great. CON'S: Beds were hard, shower pressure was not great... One bathroom had a toilet roll holder missing / was broken (in the cupboard under the sink). Besides that - awesome location, close to Fortitude Valley and RNA Showgrounds (walking distance). Carpark is very tight.
Stayed 3 nights in Mar 2021

2/10 Terrible

Mark

Business traveller
Disliked: Room comfort
Stayed 2 nights in Mar 2021