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Hard Rock Hotel & Casino Bristol

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3 bars/lounges
A Hard Rock Center Bar with arcade games, a vintage car display, and a neon sign.
Exterior
Superior Suite, 1 King Bed, Corner | Premium bedding, in-room safe, desk, laptop workspace
5 restaurants; breakfast, lunch, dinner and brunch served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Gym

Explore the area

View in a map
500 Gate City Highway, Bristol, VA, 24201
  • Place, Hard Rock Hotel & Casino Bristol
    ‪3 min walk‬
  • Place, State Line Centre
    ‪6 min walk‬
  • Place, Belle Meadows Park
    ‪3 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed

A modern hotel room with a large bed, a seating area with a chair and a small table, and a large window with curtains.

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner | Premium bedding, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(13 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(47 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower

A modern hotel room with a large bed, a seating area with a chair and a small table, and a large window with curtains.

Suite, 1 King Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Restaurant
The Bristol Hotel
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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.9 out of 5, Exceptional, 1,009 reviews
The price is €152
includes taxes & fees
12 Jul - 13 Jul
The Bristol Hotel

About this property

Hard Rock Hotel & Casino Bristol

This hotel features 5 restaurants, a full-service spa and a casino. Self parking is free. Other amenities include 3 bars/lounges, a fitness centre and 2 coffee shops/cafes.
Hard Rock Hotel & Casino Bristol offers 303 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Hard Rock Hotel & Casino Bristol, you're just a quick walk from Hard Rock Hotel & Casino Bristol. Features include free self-parking, plus 5 restaurants and 3 bars.
  • Free self-parking
  • Drinking and dining options include 5 restaurants, 2 coffee shops/cafes and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with hot stone massages, body treatments or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Steps from Hard Rock Hotel & Casino Bristol and a 5-minute drive from The Pinnacle
  • Dogs welcome for a fee
Hard Rock Hotel & Casino Bristol offers its guests a full-service spa and a fitness centre. There are 5 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges.

A casino, a vending machine, and a sportsbook are also featured at the luxury Hard Rock Hotel & Casino Bristol. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Bristol hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Marketplace – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Constant Grind – On-site coffee shop. Open 24 hours. Open daily.
Council Oak (21+) – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Hard Rock Cafe (21+) – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
YOUYU Noodle Bar (21+) – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, uncovered valet parking on site (USD 12 per night; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 20 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants

Restaurants on site

  • Constant Grind
  • Council Oak (21+)
  • Hard Rock Cafe (21+)
  • Marketplace
  • YOUYU Noodle Bar (21+)

Things to do

  • 59 gaming tables
  • 900 slot machines
  • Casino (85,873 square foot of space)
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Sportsbook
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift (173 centimetre wide door)
  • Roll-in shower (76 centimetre wide)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 24.95 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 for adults and USD 15 to 20 for children
  • Valet parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hard Rock Bristol Bristol

Hard Rock Hotel & Casino Bristol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 327 out of 429 reviews
Rating 8 - Good. 50 out of 429 reviews
Rating 6 - Okay. 31 out of 429 reviews
Rating 4 - Poor. 14 out of 429 reviews
Rating 2 - Terrible. 7 out of 429 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

jovani

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing great staff cleanliness good food
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jules-Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and casino! Very clean and friendly staff. We enjoyed the pool and hot tub. We also loved the restaurants.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Marcella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Hard Rock Bristol! Beautiful rooms and casino. We are looking forward to a return trip!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

kimmarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and the rooms and casino were very clean. Cant wait to go back.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property, very pet, friendly, and a hot tub to boot.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Very lux room and bath. Lots of food options. Casino is an added plus.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, amenities
Casino was beautiful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa and the hotel room was very nice!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not go to the casino at all, I needed some quiet after driving for 2 days! The room was nice, the beds comfortable, the room service food was excellent and there is a good doggie rest area outside the building.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above & beyond for me & my husband after they heard of the experience we had the prior night at the other place we attempted to stay in. We was treated to a luxury suite and like royalty. A little on the pricey side, but definitely will be going back for longer next time.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Room was amazing
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a wonderful experience at the Hard Rock Casino and Hotel! The hotel was extremely clean with a very pleasant smell! Our room was very nice, and the bed was so comfortable!!! We will absolutely 100% be staying here again!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cheryl

Didn’t use the spa. Room was great and clean. Staff was great and the casino was great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Great hotel all around.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Cleanness & hospitality
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

BERNIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxxx
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was well put together. Hotel needs a coffee pot in the room, not an espresso machine.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Great food. Convenient and friendly staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Seamless check-in & check-out from this spotless & beautiful hotel and except for Adam, with the Bar staff, the staff (especially house keeping) was very friendly & courteous with top notch food & service from the Hard Rock restaurant and from room service.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Connie

Liked: Cleanliness, amenities, property conditions & facilities
The room was awesome! Everything about it from the decor to the lighting, comfortable bed ect! It was the best hotel room we ever stayed in! Loved the room service! The casino was great, NOT smokey! Wish this place was closer to us. And staff was wonderful!
Stayed 1 night in Feb 2026