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Hard Rock Hotel & Casino Bristol

2.5 star property

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Photo gallery for Hard Rock Hotel & Casino Bristol

3 bars/lounges
Indoor/outdoor pool
Indoor/outdoor pool
Superior Suite, 1 King Bed, Corner | 1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available

Explore the area

View in a map
500 Gate City Highway, Bristol, VA, 24201
  • Place, Bristol Mall
    ‪3 min walk‬
  • Place, Hard Rock Hotel & Casino Bristol
    ‪5 min walk‬
  • Place, Bristol Regional Medical Center
    ‪4 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner | 1 bedroom, premium bedding, in-room safe, desk

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(25 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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Property entrance

The Bristol Hotel

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  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, 1,005 reviews
The price is €159
includes taxes & fees
30 Sept - 1 Oct
The Bristol Hotel

About this property

Hard Rock Hotel & Casino Bristol

Hotel in Bristol with 5 restaurants and full-service spa
This hotel features 5 restaurants, a full-service spa and a casino. Self parking is free. Other amenities include 3 bars/lounges, a fitness centre and 2 coffee shops/cafes.
Hard Rock Hotel & Casino Bristol offers 303 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Hard Rock Hotel & Casino Bristol, you're just a quick walk from Bristol Mall. Features include free self-parking, plus 5 restaurants and 3 bars.
  • Free self-parking
  • Drinking and dining options include 5 restaurants, 2 coffee shops/cafes and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with Swedish massages, facials or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Steps from Hard Rock Hotel & Casino Bristol and Bristol Mall
  • Dogs welcome for a fee
Hard Rock Hotel & Casino Bristol offers its guests a full-service spa and a fitness centre. There are 5 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges.

A casino, a vending machine, and a sportsbook are also featured at Hard Rock Hotel & Casino Bristol. Self parking is free.

Smoking is allowed in designated areas at this Bristol hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Marketplace – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Constant Grind – On-site coffee shop. Open 24 hours. Open daily.
Council Oak (21+) – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Hard Rock Cafe (21+) – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
YOUYU Noodle Bar (21+) – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 14.99 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 for adults and USD 15 to 20 for children
  • Valet parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Service fee: USD 14.99 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hard Rock Bristol Bristol

Hard Rock Hotel & Casino Bristol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 176 out of 233 reviews
Rating 8 - Good. 31 out of 233 reviews
Rating 6 - Okay. 15 out of 233 reviews
Rating 4 - Poor. 8 out of 233 reviews
Rating 2 - Terrible. 3 out of 233 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jane

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Gabriel

Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check in

Was a great stay. My husband went in to see if a room was available and the lady was very rude to him. When i came in i had a different person and she was great
Stayed 1 night in Jun 2025

10/10 Excellent

Kristina, Christiana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasantly surprised ! From the front desk , the casino attendants , to the wait staff at Council Oaks… all fabulous . The room was clean , beds comfy .. Would stay here again for sure !!!
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Lillian J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Had a great time except I had a issue with a bartender I think her name is Rene she was working on the 18th at 10PM, she was very rude and made poor drinks.
Stayed 2 nights in Jun 2025

2/10 Terrible

Robert

Travelled with group
Disliked: Amenities
Smoking in the casino was horrible, the over zealous makeshift security were a little out of their depth and the food was the same quality you’d expect from a shopping mall and the dealers and game officials struggled with simple math. It was the worst casino I’ve ever been to. The hotel is mediocre, I should have just stayed at the Hilton! It’s not Vegas by any stretch of the imagination.
Stayed 2 nights in Jun 2025

10/10 Excellent

Deborah

Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Great place to stay!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a overall wonderful experience, the staff were so friendly and helpful and the rooms were perfect!!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Kena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard Rock Hotel was nice
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Stayed 1 night in May 2025

10/10 Excellent

deborah

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was Great. Not a bad thing to say...................
Stayed 1 night in Jun 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

David E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went to see Travis Tritt concert. Travis was awesome as always. Hotel was clean. Staff was excellent. Casino was nice.
Stayed 1 night in Jun 2025

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and the hotel staff was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nancy M.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice and comfortable. Service was excellent and really pleasant.
Stayed 1 night in May 2025

10/10 Excellent

Tricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room.
Stayed 1 night in May 2025

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking in was seamless, the elevator makes weird cracking noises, the hotel room was beautiful. We only stayed one night so we purchased a standard King. The rooms were clean, bed was cozy. Whoever designed the bathroom doesn't know how to design as it was way too busy. I loved they have robes. The service throughout the whole casino was top tier. The only thing I didn't like was how small the non smoking part of the casino was. No electronic blackjack was there. And they really need a microwave in the rooms or somewhere on site to use. It was crazy to me that they didn't have one as many people could use it.
Stayed 1 night in May 2025

10/10 Excellent

NICOLE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Amber

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Pet friendly. Nice rooms. Quiet.
Stayed 1 night in Jun 2025