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Thatched Cottage Hotel

3.0 star property

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Front of property
Garden
32-inch flat-screen TV with digital channels, TV
Historic Superior Double Room | Hypo-allergenic bedding, individually decorated, individually furnished
Double or Twin Room | Bathroom | Free toiletries, hair dryer, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
16 Brookley Road, Brockenhurst, England, SO42 7RR
  • Place, New Forest National Park
    ‪1 min walk‬
  • Place, Brockenhurst College
    ‪3 min walk‬
  • Place, SenSpa at Careys Manor Hotel
    ‪5 min walk‬
  • Airport, Southampton (SOU)
    ‪40 min drive‬

Room options

View all photos for Historic Double Room

Historic Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Historic Double Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Historic Superior Double Room

Historic Superior Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Historic Superior Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, individually decorated, individually furnished

Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Historic Superior Double Room

Hypo-allergenic bedding, individually decorated, individually furnished

Historic Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Historic Superior Double Room

Historic Superior Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Historic Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Historic Double Room

Breakfast meal | Free daily full breakfast

Historic Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Historic Superior Double Room

Breakfast meal | Free daily full breakfast

Historic Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Thatched Cottage Hotel

A coffee shop/cafe, a garden and a picnic area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance.
Thatched Cottage Hotel offers 4 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the free breakfast at Thatched Cottage Hotel. During your stay, you're just a quick walk from Brockenhurst College. Features include free WiFi in public areas and free self-parking, plus a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include multilingual staff and a terrace
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the breakfast
  • 8 minutes by car from New Forest National Park and 13 minutes from Beaulieu National Motor Museum
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and a garden are also featured at Thatched Cottage Hotel. Free self parking is available.

This 3-star Brockenhurst hotel is smoke free.

Guests are served a free full breakfast daily from 8 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 8 AM to 11:00 AM
  • A coffee shop/cafe

Things to do

  • Bicycle rentals

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Terrace

Accessibility

  • Hardwood flooring in public areas
  • No lift
  • Smooth flooring in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 2 floors
  • Built in 1627
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10 per accommodation, per stay
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Cots (infant beds) are available for GBP 5.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 150 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: GBP 10 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 5.0 per stay
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Thatched Cottage Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 8 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Thatched Cottage Brockenhurst
Thatched Cottage House Brockenhurst
Thatched Cottage Hotel Hotel
Thatched Cottage Brockenhurst, New Forest National Park
Thatched Cottage Hotel Brockenhurst
Thatched Cottage Hotel Brockenhurst
Thatched Cottage Hotel Hotel Brockenhurst

Thatched Cottage Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 39 out of 71 reviews
Rating 8 - Good. 25 out of 71 reviews
Rating 6 - Okay. 5 out of 71 reviews
Rating 4 - Poor. 1 out of 71 reviews
Rating 2 - Terrible. 1 out of 71 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, brilliant location. Breakfast was amazing too.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room but bath with shower not suitable as sloped ceiling stopped from using shower head and couldn’t stand up in bath so being elderly. Had superior room so disappointed. Breakfast was lovely as was staff
Stayed 2 nights in Jan 2026
Verified

8/10 Good

martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place to stay

very nice stay,excellent room ,loads of places to eat,staff friendly and efficient.
Verified

8/10 Good

Abigail

Liked: Staff & service, property conditions & facilities
Lovely hotel
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stop

Had a lovely stay, our room was up some very steep stairs, need to be careful. Some items in the room need some TLC, but overhaul very nice. Had some nice tea and coffee plus biscuits
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities
Quirky place to stay in Brockenhurst, nice gin bar and great service.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable place to stay. Friendly staff. Excellent selection of gin and great breakfast.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first real visit to Brockenhurst and was very impressed with this cottage hotel, staff really friendly room basic but comfortable, breakfast very nice with a good full English, very handy in the heart of the new forest will stay here again
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in a beautiful, cosy garden room with patio doors leading onto a small quiet garden. Tasty high quality breakfast with great service. We throughly enjoyed our stay.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
A period property with plenty of character! We stayed in one of the historic rooms which was full of charm. Breakfast was lovely, the gin bar had plenty of choice and we were well looked after by the staff. The hotel has a good choice of restaurants nearby and is in an excellent location for visits to the New Forest.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities
If you like a good shower, this is the place as it's one of the best I've experienced. Good location and although afternoon tea is not our thing, it looks exceptional.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy Place

It was a lovely and the room was comfortable and warm for this time of year. Lovely setting and Gin Bar amazing and exciting
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot. Helpful people

Lovely part of the world. Friendly hotel. Fine breakfast and helpful service. The bar shuts pretty early, but there are plenty of others nearby.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed one night in the garden studio which was nicely decorated and very spacious. The breakfast was excellent. Thanks to Hew who took care of us.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Break

We had a lovely break at the Thatched Cottage Hotel. Breakfast really yummy with lots of choice. Great location. Plenty of walks, restaurants & bars on the doorstep. Room quaint & quirky, which we loved. Would definitely recommend!
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Cynthia Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in the heart of the New Forest, convenient for other towns/villages/beaches we visited, forest walks close by. Room and ensuite were comfortable and very clean. Breakfast was excellent, many choices. Staff friendly and accommodating. Pub next door served excellent evening meals. Would definitely recommend.
Stayed 6 nights in Nov 2023
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

We had a wonderful stay at the Thatched Cottage Hotel. Staff really friendly on arrival, room lovely and clean with great refreshment facilities. Breakfast was delicious and great quality. While we were there we booked one of the Gin Flights which was brilliant plus we even squeezed in a cream tea in the sunny outside space. In summary a great venue with great facilities, lovely friendly staff and a great location. We'll be back!
Stayed 2 nights in Apr 2023
Verified

8/10 Good

James

Liked: Cleanliness, staff & service
Steep staircase which we were not informed about my wife has a disability which made it difficult to get up and down
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place. It was just noisy Friday night from guests in other rooms. New Forest is great! I liked Roydon Woods. (Watch your step on sidewalks because some have a lot of livestock manure.)
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities

Thatched cottage

The building is a delightfully picturesque thatched cottage , well situated in the centre of Brockenhurst, close to the station and yet very quiet. There is pleasant outside space. A great deal of cachet. The management was helpful and supportive
Stayed 1 night in Jul 2022
Verified

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not actually a cottage.

I thought I was staying in the cottage based on the main photo when there were actual rooms in a purpose built house round the back out of view which I'll knock a star off for. Other than that, can't fault it. Really smart place, friendly staff, a really good breakfast and a nice stay
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in 'senca' garden room for one night & will be back for longer. Rooms clean & have all that you need.We did ask for an iron & it was brought straight away with ironing board.Slept well,beds comfy & quiet rooms. Breakfast was lovely & plentiful choices to have. Staff were really helpful & friendly Overall & lovely relaxed night away in a beautiful thatched cottage close to train st,bike hire shop,bars & restaurants. Look forward to returning.
Stayed 1 night in Oct 2023
Verified

8/10 Good

daniele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and quirky. Do not book a historic room if you have mobility issues. Breakfast was very good, lots of choice. The only downside was shower is a hand held attachment to mixer tap, not a shower over the bath. You had sit in the bath to use but was no problem for a few days. Would stay again.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay in a single room but bottle of drinking (tap) water should be large size please. Or fill the small kettle too.
Stayed 1 night in Apr 2023