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Best Western Brockport Inn & Suites

2.5 star property

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Photo gallery for Best Western Brockport Inn & Suites

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Lobby
Exterior
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4908 Lake Rd S, Brockport, NY, 14420
  • Place, State University of New York-Brockport
    ‪3 min drive‬
  • Place, University of Rochester
    ‪22 min drive‬
  • Place, Rochester Institute of Technology
    ‪24 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Accessible-Suite 1 King Bed, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Sofabed, Non-Smoking, Continental Breakfast

  • Sleeps 2

View all photos for Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Refrigerator, Non-Smoking, Continental Breakfast

Desk, laptop workspace, blackout curtains, iron/ironing board

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Refrigerator, Non-Smoking, Continental Breakfast

  • Sleeps 2

King Room With Refrigerator-Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Microwave and Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, Refrigerator

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Refrigerator, Non-Smoking

  • Sleeps 4

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About this property

Best Western Brockport Inn & Suites

Along with a fitness centre, this smoke-free hotel has a business centre and concierge services. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Housekeeping is available once per stay.
Best Western Brockport Inn & Suites offers 40 air-conditioned accommodations with coffee/tea makers and a hairdryer. 36-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Brockport Inn & Suites. During your stay, you'll be close to State University of New York-Brockport. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Emily L. Knapp Museum and Library and a few minutes from State University of New York-Brockport
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Best Western Brockport Inn & Suites. Free self parking is available.

This Brockport hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dollingers Brockport
Dollingers Inn
Dollingers Inn Brockport
Dollingers
Dollinger`s Hotel Brockport
Dollingers Inn Suites
Brockport & Suites Brockport
Best Western Brockport Inn & Suites Hotel
Best Western Brockport Inn & Suites Brockport
Best Western Brockport Inn & Suites Hotel Brockport

Best Western Brockport Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Matt

Stayed 2 nights in Nov 2025

6/10 Okay

Timothy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was satisfactory and the staff is outstanding. The breakfast leaves a lot to be desired.
Stayed 3 nights in Nov 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

6/10 Okay

Gail

Liked: Cleanliness, amenities, property conditions & facilities
I would give this Best Western in Brockport, NY a 3-star rating. The staff were wonderful—friendly, helpful, and truly the highlight of my stay. However, the breakfast was very disappointing. Some of the bagels appeared spoiled, the French toast was soggy, and the eggs were runny. Even the juices didn’t taste fresh. Overall, the breakfast quality really brought down the experience.
Stayed 1 night in Aug 2025

8/10 Good

Zahira

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was good except a couple of moisture flies in the bathroom and not enough shower soap in the shower
Stayed 1 night in Nov 2025

10/10 Excellent

Debra

Stayed 2 nights in Nov 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean and quiet. Breakfast area was kept tidy and restocked promptly.
Stayed 2 nights in Nov 2025

10/10 Excellent

syritta

Stayed 1 night in Nov 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel to stay in Brockport!
Stayed 2 nights in Nov 2025

8/10 Good

Joseph, Auburn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here for a few years and have never been disappointed. Rooms are clean and comfortable, breakfast buffet is the standard fare. Good restaurants close by.
Stayed 3 nights in Nov 2025

10/10 Excellent

David, Williamsville

Stayed 1 night in Nov 2025

10/10 Excellent

Michele

Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh, parking was safe
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a college visit and this Best Western checked all the boxes. Large room Comfortable clean and staff was extremely helpful. Found the go to if this is the college for my senior.
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is always fine here. Except coffee is bad and running out of orange juice at 8:20.
Stayed 4 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was pleasant and helpful. Room was clean comfortable, nice appearance. Quiet location, close to shopping and dining.
Stayed 2 nights in Oct 2025

10/10 Excellent

Martin

Stayed 1 night in Oct 2025

10/10 Excellent

Walda

Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Just what we needed for the weekend. Property clean and staff were friendly. Only little minor thing is room walls are thin. Heard our neighbors convo the first night.
Stayed 2 nights in Oct 2025

10/10 Excellent

Charles

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is convenient to all things SUNY Brockport, Brockport, and surrounding areas. The hotel was very clean, safe, quiet, with great amenities (including breakfast), ample parking, and a professional staff.
Stayed 2 nights in Sep 2025

6/10 Okay

Tamika

Stayed 1 night in Aug 2025

2/10 Terrible

Gail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleaning service was terrible—my room was barely touched during the three days I stayed. They simply tidied up a bit, but left the bathroom dirty and didn’t replace the towels. The breakfast was just as disappointing, with undercooked bacon, poorly prepared eggs, and soggy French toast. To make matters worse, the bagels were moldy.
Stayed 3 nights in Sep 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
we didnt use gym or laundry but readily avail
Stayed 2 nights in Sep 2025