2/10 Terrible
George
Travelled with group
16 Jun 2025
Disliked: Cleanliness, amenities, property conditions & facilities
The location is very good, and easily accessible from the train station near-by. However, the room (double standard) was extremely poor quality - despite t being claimed at check-in as being a renovated room:
1. The walls were dirty, scraped, and in some instances the painting had not been completed
2. Bed had no headboard - and wall was dirty and scraped
3. Room was dusty and you did not have to look very far to find dust around and under bed.
4. Bathroom had black mould in the shower/bath
5. Room had very little in the way of useful or practical amenities - paper cups not glasses, a small fridge that did not cool
Requested an iron (as hotel advertises iron and iron board available) but there were no iron boards. Kinda like giving a car with no wheels. Made ironing difficult and laborious as not a suitable or safe surface to iron
on.
6. Hotel was hot, stuffy and smelly... (even the elevator) and the general feeling was it needed a really good air-out
7. WORST of all was the rooms have no air-con. (which may be a city ordnance issues due to it being a historical site) but the rooms were stiflingly hot and even though a small fan was provided it was not sufficient to cool the room (it was also a very cheap fan so rattled and made more noise than necessary.
I would say they fan noise may have kept me awake - but truth was I could hardly sleep due to the oppressive heat in the room.
Overall not a positive experience in any way - although Brugge itself is stunning.
George
Stayed 5 nights in Jun 2025
