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pentahotel Brussels City Centre

4.0 star property

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Photo gallery for pentahotel Brussels City Centre

Bar (on property)
Bar (on property)
Exterior
Fitness facility
Breakfast, lunch, dinner served; Modern European cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
Chaussee De Charleroi 38, Brussels, 1060
  • Place, Avenue Louise
    ‪3 min walk‬
  • Place, Place du Grand Sablon
    ‪14 min walk‬
  • Place, Royal Palace of Brussels
    ‪18 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for penta Single Room

penta Single Room | Premium bedding, in-room safe, blackout curtains, free WiFi

penta Single Room

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for penta Standard Room

Premium bedding, in-room safe, blackout curtains, free WiFi

penta Standard Room

8.8 out of 10
Excellent
(82 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for penta Plus Room

penta Plus Room | Premium bedding, in-room safe, blackout curtains, free WiFi

penta Plus Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Penta Junior Suite

Penta Junior Suite | Premium bedding, in-room safe, blackout curtains, free WiFi

Penta Junior Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

pentahotel Brussels City Centre

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and 24-hour room service. Housekeeping is available on request.
Pentahotel Brussels City Centre offers 202 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

This Brussels hotel provides complimentary wireless Internet access. 42-inch Smart televisions come with satellite channels. Additionally, rooms include a hairdryer and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Pentahotel Brussels City Centre's great location gets high marks from our customers. During your stay, you're just a quick walk from Avenue Louise. Features include free WiFi in public areas and a free manager's reception, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at Pentalounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Just a 3-minute walk from Avenue Louise and a 3-minute drive from Place du Grand Sablon
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3261 square feet (303 square metres) and includes conference space. A 24-hour fitness centre, a library, and a vending machine are also featured at the family-friendly pentahotel Brussels City Centre. Parking is available for a fee.

This Art Deco Brussels hotel is smoke free.

The hotel hosts a free manager's reception daily.
Pentalounge – This restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 26 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 29 for adults and EUR 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 55; reservation required

Restaurants on site

  • Pentalounge

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Books
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 3,261 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • LED lighting
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Weight limit: 44 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 25 per stay
  • A tax is imposed by the city: EUR 5.60 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29 for adults and from EUR 14.5 for children
  • Covered self-parking fee: EUR 26 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night
  • Hosted evening meal: EUR 55

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Mercure Brussels Center Louise
Mercure Brussels Center Louise
Mercure Brussels Center Louise Belgium
Mercure Brussels Center Louise Hotel Saint-Gilles
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre
Pentahotel Brussels City Centre Belgium
Pentahotel Brussels City
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre Brussels
pentahotel Brussels City Centre Hotel Brussels

pentahotel Brussels City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 499 out of 1000 reviews
Rating 8 - Good. 319 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Rattanaporn

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Friendly service and clean. We had food there but the chicken wasn’t cooked. Location was half hour walk to the main city center but overall good experience.
Stayed 2 nights in Nov 2025

8/10 Good

SATNAM

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great bed, good shower. A/C didn’t work but wasn’t needed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good transport links to city centre. Staff friendly and helpful. Bar and lounge area welcoming, Penta Plus room on upper floor comfortable. A good choice for a Brussels city break.
Stayed 1 night in Nov 2025

6/10 Okay

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Carl

Business traveller
Would happily stay here again! Great location & hotel
Stayed 2 nights in Oct 2025

2/10 Terrible

Arun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY! They claim to be a 4* but this is the worst one I have ever stayed in. Firstly I requested an iron on the first day and didn't get one until the day I checked out. I asked them multiple times for one. Then I messaged them n their chat and they wouldn't get back to me on the issue I had with the AC. and then finally they had windows cleaners being loud outside my room on a Sunday at 7am. I asked the staff about this one specially and they were so rude to me. I have since emailed the manager and he hasn't had the decency to reply. I urge you pay more a stay somewhere else
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelly

Stayed 3 nights in Sep 2025

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A little unconventional of a service model but everything about the stay ended out good.
Stayed 1 night in Sep 2025

10/10 Excellent

Goke Mack

Stayed 1 night in Sep 2025

8/10 Good

Tshering Lhamu

Stayed 3 nights in Sep 2025

8/10 Good

Cesar

Stayed 2 nights in Sep 2025

2/10 Terrible

ELIANE

Disliked: Cleanliness, staff & service, property conditions & facilities
The room they gave me was full of stains, used razors inside the safe, and I was discussed. I asked to switch the room and the other one was a little better on dirtiness but smelled like cigarettes- someone smoked there. I was frustrated and disappointed. Just didn’t spent time in there just to sleep. 😞
Stayed 3 nights in Aug 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely atmosphere and a good location. Very comfortable bed and brilliant breakfast. Staff very helpful and I liked the fact that cleaning the room didn't happen every day, but we got towels when we needed them etc. Very pleased with our stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mohamed Amjad Hameed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property in a prime location with dining, supermarket and coffee houses steps away. The hotel by itself has a beautiful bar and cafe. The rooms are large with super sized king bed which can easily accommodate 3 adults. 10 mins walk for tube and bus services with connectivity by tram if do not want to walk. All in all work every penny. Oh btw the staff were super kind and even enabled late checkout.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Celigmar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and restaurant was very good. A lot of options for breakfast.
Stayed 2 nights in Jul 2025

4/10 Poor

Kento

Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good walking distances to main square
Stayed 2 nights in Jul 2025

10/10 Excellent

Abraham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids always made farce about eating on holidays. This time they loved every meal that was served and wanted more. Room was spacious, clean and quiet. The hotel WiFi was excellent and that kept the children happy. They suggested we visit the same hotel again in the future.
Stayed 3 nights in Jul 2025

6/10 Okay

Joseph

Disliked: Cleanliness, property conditions & facilities
The staff weren’t overly friendly - there were signs saying the bar was open 24/7 throughout the hotel but when I went to visit it at 11pm I was told it was closed. The bathroom and bedroom were quite dirty, but long term dirt like large stains on the carpet and worn out shower and toilet seat which left them discoloured. Needs a deep revamp and clean to be acceptable
Stayed 1 night in Jul 2025

10/10 Excellent

Zuhair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Dickens, San Diego

Stayed 1 night in Jul 2025

10/10 Excellent

ricardo, long beach

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025