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pentahotel Brussels City Centre

4.0 star property

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Photo gallery for pentahotel Brussels City Centre

A modern lounge area with leather sofas, a round table, and a brick pillar.
Bar (on property)
A restaurant with wooden tables and chairs, brick walls, and hanging lights.
A gym with various exercise equipment, a clock on the wall, and a wooden floor.
A hotel entrance with a glass facade, a taxi sign, and a curbside parking area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
Chaussee De Charleroi 38, Brussels, 1060
  • Place, Avenue Louise
    ‪3 min walk‬
  • Place, Place du Grand Sablon
    ‪16 min walk‬
  • Place, Royal Palace of Brussels
    ‪19 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for penta Single Room

A hotel room with a bed, desk, chair, TV, and a wall with framed pictures.

penta Single Room

8.0 out of 10
Very good
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for penta Standard Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

penta Standard Room

8.8 out of 10
Excellent
(92 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for penta Plus Room

A hotel room with a large bed, a desk, a chair, a lamp, and a wardrobe.

penta Plus Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Penta Junior Suite

Penta Junior Suite | Premium bedding, in-room safe, blackout curtains, free WiFi

Penta Junior Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Penta Single Room

Premium bedding, in-room safe, blackout curtains, free WiFi

Penta Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for penta Plus Room (1 King Bed)

Premium bedding, in-room safe, blackout curtains, free WiFi

penta Plus Room (1 King Bed)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for penta Standard Room (1 King Bed)

Premium bedding, in-room safe, blackout curtains, free WiFi

penta Standard Room (1 King Bed)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

pentahotel Brussels City Centre

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and 24-hour room service. Housekeeping is available on request.
Pentahotel Brussels City Centre offers 202 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

This Brussels hotel provides complimentary wireless Internet access. 42-inch Smart televisions come with satellite channels. Additionally, rooms include a hairdryer and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Pentahotel Brussels City Centre's great location gets high marks from our customers. During your stay, you're just a quick walk from Avenue Louise. Features include free WiFi in public areas and a free manager's reception, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at Pentalounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the overall condition of the property and the clean guestrooms
  • Just a 3-minute walk from Avenue Louise and 6 minutes by car from La Grand Place
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3261 square feet (303 square metres) and includes conference space. A 24-hour fitness centre, a library, and a vending machine are also featured at the family-friendly pentahotel Brussels City Centre. Parking is available for a fee.

This Art Deco Brussels hotel is smoke free.

The hotel hosts a free manager's reception daily.
Pentalounge – This restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 28 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 31 for adults and EUR 15.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 55; reservation required

Restaurants on site

  • Pentalounge

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Books
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 3,261 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1973
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • LED lighting
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Weight limit: 44 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 25 per stay
  • A tax is imposed by the city: EUR 5.60 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 31 for adults and from EUR 15.5 for children
  • Covered self-parking fee: EUR 28 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night
  • Hosted evening meal: EUR 55

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Mercure Brussels Center Louise
Mercure Brussels Center Louise
Mercure Brussels Center Louise Belgium
Mercure Brussels Center Louise Hotel Saint-Gilles
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre
Pentahotel Brussels City Centre Belgium
Pentahotel Brussels City
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre Brussels
pentahotel Brussels City Centre Hotel Brussels

pentahotel Brussels City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1003 reviews
Rating 8 - Good. 320 out of 1003 reviews
Rating 6 - Okay. 105 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where friendly and helpful room was clean and tidy good location bar and restaurant was amazing
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Bennett

Liked: Cleanliness, staff & service, property conditions & facilities
We were visiting Brussels for the first time, the staff were courteous and provided excellent information allowing us to navigate the public transport system. It was our pleasure to have stayed. The staff is excellent!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Carl

Would happily stay here again! Great location & hotel
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Convenient location in Louise with gourmet grocery store, restaurants, cafes, shopping nearby. Taxi stand front of hotel.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Britta

Liked: Cleanliness, staff & service, amenities
Everything was as expected a hotel should be. Nice and clean, friendly staff, nice and cozy lounge area, very good breakfast.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding bedding. Unusual in today’s world. Light, fluffy and breathable yet warm comforter; very good mattress firmness, sheets. Pillow super.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Elias

Clean
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and neighborhood.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Oluwunmi

Liked: Staff & service, amenities, property conditions & facilities
The room had a stale smell to it, the carpet was dirty, and overall, the room could've been cleaner and fresher in smell. It was ok for one night; however, the property amenities were clean, and so much to do at the hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Yanina

Liked: Cleanliness, staff & service, property conditions & facilities
Rent rum
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff, Wonderful breakfast buffe.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness
Great staff and breakfast buffet!
Stayed 1 night in May 2025
Verified review

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's about 30 min walk from the main square however it's very clean & quiet. Apart from the fire alarm going off during the night however they were getting work done so understandable. A staff member was at our door quickly to confirm all was ok so back to sleep quickly without stress. Any query we made, the staff were friendly and helpful. The area around the hotel has nice shops, lovely places for brunch & a lovely deli to take food/drinks to your room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay in this hotel, great staff, and excellent breakfast, would definitely recommend.
Stayed 2 nights in Feb 2025
Verified review

4/10 Poor

Muhammet

Liked: Staff & service
The hotel rooms are old and need renovation
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Darren

Liked: Staff & service
I had to ask for a change of room due to the first room being well below standard. Second room was better but still littered with the previous occupants hair clips all over the place. Shame has this used to be a great hotel
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, friendly staff and great location.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and great location for visiting the city, also great bar in the hotel
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and the rooms were top notch
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Satnam

Liked: Cleanliness, property conditions & facilities
Room was fine and acceptable standard. The staff were great and catered for all our needs. Very pleasing
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Elina

Liked: Cleanliness, property conditions & facilities
very strange check in situation, i had to stand in line and then do everything myself. Much more hospitable (and efficient!) if staff would do this rather than stand beside and give step by step instructions in the very noisy reception area. Not a good first impression, but the rest of the stay was good. Nice area and clean room.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Artour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very friendly and helpful staff.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely atmosphere and a good location. Very comfortable bed and brilliant breakfast. Staff very helpful and I liked the fact that cleaning the room didn't happen every day, but we got towels when we needed them etc. Very pleased with our stay.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Darren Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Just a great hotel with great staff
Stayed 5 nights in Mar 2025