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The Hotel

5.0 star property

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Photo gallery for The Hotel

Enjoy a comfortable stay in this stylish room with a large bed, sitting area, and city view.
Enjoy a city view from the large window, relax in the seating area, work at the desk, or unwind in front of the flat-screen TV.
Experience serenity in this tranquil retreat with a panoramic city view, a sleek massage table, and a touch of artistic flair.
Relax in the hotel's inviting lobby, featuring a curved sofa and a small table with a lamp.
Located in a vibrant urban area, this high-rise hotel offers stunning city views.

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
38 Boulevard de Waterloo, Brussels, 1000
  • Place du Grand Sablon
    ‪7 min walk‬
  • Royal Palace of Brussels
    ‪9 min walk‬
  • La Grand Place
    ‪17 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Panorama (lounge access)

8.6 out of 10
Excellent
(21 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Vista Room

Superior Vista Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Vista Room

8.8 out of 10
Excellent
(32 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

9.4 out of 10
Exceptional
(17 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Panorama Suite (lounge access)

Panorama Suite (lounge access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Panorama Suite (lounge access)

7.6 out of 10
Good
(5 reviews)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

9.2 out of 10
Wonderful
(73 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Panorama corner (lounge access)

8.4 out of 10
Very good
(9 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Splendour Suite (lounge access)

Splendour Suite (lounge access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Splendour Suite (lounge access)

  • 94 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Hotel

Luxury hotel with full-service spa and 24-hour fitness centre
A full-service spa, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a conference centre and self parking. Housekeeping is available on request.
The Hotel offers 422 accommodations with laptop-compatible safes and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Urban Spa by Codage has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of The Hotel's great location. During your stay, you're just a quick walk from Avenue Louise. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy garden views while dining at The Iris
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with hot stone massages, body treatments or facials at The Urban Spa by Codage
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 4-minute walk from Egmont Palace and 6 minutes on foot from Place du Petit Sablon
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Hotel offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 17222 square feet (1600 square metres) and includes a conference centre. Spa services, a vending machine, and multilingual staff are also featured at the luxury The Hotel. Parking is available for a fee.

This 5-star Brussels hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Iris – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 35 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Iris

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Full-service spa

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Conference centre (17,222 square foot of space)

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (87 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 32 for adults and from EUR 32 for children
  • Covered self-parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 806 out of 1256 reviews
Rating 8 - Good. 300 out of 1256 reviews
Rating 6 - Okay. 78 out of 1256 reviews
Rating 4 - Poor. 38 out of 1256 reviews
Rating 2 - Terrible. 34 out of 1256 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nurdan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel with the incredible view
Stayed 2 nights in Mar 2025

10/10 Excellent

Kanchani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast

The reason why I chose this hotel for a second time is because of their excellent quality breakfast selection and taste.
Stayed 3 nights in Apr 2025

10/10 Excellent

alice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

louis

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel not plus
Stayed 3 nights in Apr 2025

6/10 Okay

Léa

Stayed 1 night in Apr 2025

10/10 Excellent

Noah

Stayed 1 night in Apr 2025

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just as i wanted to be All was clean I appreciate this journey
Stayed 2 nights in Apr 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel - very central with spectacular views of Brussels. Staff were friendly and extremely helpful.
Stayed 2 nights in Apr 2025

8/10 Good

Alicia

Stayed 5 nights in Apr 2025

10/10 Excellent

Jagtar

Stayed 1 night in Apr 2025

8/10 Good

Jaishvini

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The steam and sauna was really nice on the 25th floor. The hotel itself was nice but you can hear the noise outside all night. Advised it was my birthday before our stay, but no special touch. Not much communication or friendliness with hotel staff, however room cleaners lovely.
Stayed 3 nights in Apr 2025

10/10 Excellent

Philip, Saggart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Ian, Pulborough

Stayed 1 night in Mar 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Oksana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the hotel. Excellent location excellent staff and breakfast was the best hotel breakfast I have ever had. Got a room with a beautiful view as well as access to the lounge. Well, worth paying extra for the access to the lounge.
Stayed 2 nights in Jan 2025

10/10 Excellent

Armine, GLENDALE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice clean
Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, property conditions & facilities

Over priced over posh

Room too warm, road outside was noisy (on 15th floor) with window closed. I tried to order a drink at the bar: was asked to take a seat but waited 10 mins and no-one came to take my order and I gave up.
Stayed 1 night in Mar 2025

6/10 Okay

jane

Business traveller, Travelled with partner
Disliked: Staff & service
Room improvements havr been made since our last stay new tvs which are better. Room cleaning slow and not done until 3pm! Restaurant is pour ordering off a qr code in a 5 star hotel! Just no. Staff service is slow and we would still be waiting for the bill not good enough for a 5 star hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the best hotel I have ever stayed at. My husband and I travel from the United States. All the staff spoke English, and were very friendly and welcoming. The bed was comfortable and the room was very clean!
Stayed 1 night in Mar 2025

10/10 Excellent

Abs VIP, eccles

Stayed 2 nights in Mar 2025

4/10 Poor

Gwilhem

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Hans

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Hotel im Zentrum

Sehr Zentral
Stayed 1 night in Mar 2025