Excellent staff. Hotel employees were all well-trained, efficient, polite, and helpful. The preceding description includes the front desk, housekeeping, and breakfast staff. I would like to give a special commendation to Cecilia, who emailed me ahead of time to confirm my airport shuttle, spent ample time with me upon my arrival, answered all my questions, and had the best English-speaking skills of the staff. The room was only medium in size, but ergonomically designed, whereby it was highly functional, with closet and drawer space exceeding much larger rooms; comfortable chairs; a desk; a decent sized TV with access to ESPN to watch American college football; an excellent view from two windows; curtains that closed off all light at night; a comfortable bed; no difficulty sleeping from exterior street noise (but some morning interior hallway noise from housekeeping or persons exiting adjacent rooms); a spacious bathroom; and an awesome shower that quickly turned hot when required and delivered water with pressure rarely seen nowadays in hotels. Consequently, the room was slightly under 300 sq. feet, but was functionally much larger and never felt cramped. Breakfast was good- beter than Fairfield or Hampton Inn, but not equal to 5-star hotels I've visited in Europe and Montreal. And an outstanding location, in a safe area proximal to many retaurants, sites, and mass transportation. I felt comfortable walking day and night near the hotel.