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Garden Place Hotel

3.5 star property

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Photo gallery for Garden Place Hotel

Reception
Lobby
Lobby sitting area
Daily cooked-to-order breakfast for a fee
Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Gym
  • Laundry

Explore the area

View in a map
6615 Transit Road, Buffalo, NY, 14221
  • Place, Walden Galleria Mall
    ‪8 min drive‬
  • Place, University At Buffalo - North Campus
    ‪9 min drive‬
  • Place, Millard Fillmore Suburban Hospital
    ‪9 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(114 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Jacuzzi Suite, 1 King Bed (2 person whirlpool included)

Premium bedding, in-room safe, desk, laptop workspace

Jacuzzi Suite, 1 King Bed (2 person whirlpool included)

7.4 out of 10
Good
(88 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(34 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Jetted Tub)

Executive Suite, 1 King Bed (Jetted Tub) | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed (Jetted Tub)

7.2 out of 10
Good
(21 reviews)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Garden Place Hotel

Hotel in Buffalo with free airport shuttle and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a sauna and a coffee shop/cafe. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and free train station pick-up. Additionally, a business centre, a meeting room and concierge services are on-site. Housekeeping is available on request.
Garden Place Hotel offers 166 accommodations with iPod docking stations and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

32-inch LCD televisions come with premium cable channels and pay-per-view films. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Garden Place Hotel. During your stay, you'll be close to Walden Galleria Mall. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the café
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 8 minutes by car from Walden Galleria Mall and 10 minutes from University At Buffalo - North Campus
  • Free airport, train station pick-up and train station drop-off shuttle service
  • Dogs welcome for a fee
Garden Place Hotel offers its guests a sauna and a 24-hour fitness centre. There's a coffee shop/cafe on site. A business centre, a meeting room, and limo/town car service are available.

WiFi is free in public spaces. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Garden Place Hotel. A roundtrip airport shuttle (available 24 hours), A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

This 3.5-star Buffalo hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Garden Cafe – This café only serves breakfast. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free 24-hour train station pick-up and drop-off shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 1 to 20 for adults and USD 1 to 20 for children
  • A coffee shop/cafe

Restaurants on site

  • Garden Cafe

Things to do

  • 24-hour gym
  • Hot tub
  • Sauna
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a state park

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are available for USD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 1 to 20 for adults and USD 1 to 20 for children
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Garden Place Hotel offers transfers from the train station. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Salvatore's Garden
Salvatore's Garden Place
Salvatore's Garden Place Ascend Collection
Salvatore's Garden Place Ascend Collection Williamsville
Salvatore's Garden Place Hotel Ascend Hotel Collection
Hotel Salvatores Garden Place
Salvatores Garden Place Williamsville
Garden Place Hotel Hotel
Garden Place Hotel Buffalo
Garden Place Hotel Hotel Buffalo
Salvatore's Garden Place Hotel an Ascend Hotel Collection

Garden Place Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 920 out of 2060 reviews
Rating 8 - Good. 458 out of 2060 reviews
Rating 6 - Okay. 280 out of 2060 reviews
Rating 4 - Poor. 220 out of 2060 reviews
Rating 2 - Terrible. 182 out of 2060 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jane M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easy five minute drive to the airport, but no Airport noise. Everyone was very nice, I enjoyed the stay. But there’s no restaurant or pool. The decor is so Salvatore. I’d go back in a heartbeat.
Stayed 3 nights in Jul 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, beautiful clean rooms
Stayed 3 nights in Jul 2025

2/10 Terrible

Jakeeia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want a refund property went down a lot and wasn't clean I had to bring my own cleaning supplies
Stayed 1 night in Aug 2025

2/10 Terrible

Lisa

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

SHOULD AND WOULD NOT RECOMMEND THIS HOTEL

The only redeeming thing about this hotel was the very friendly front desk staff. This hotel should be REMOVED from the Hotels.com website altogether. If it is not removed, Hotels.com should REVISE its 7.8 "Good" rating as there is no reasonable basis for giving this rating, if you read the reviews people are leaving. I made the mistake of NOT reading the reviews and relying solely on the 7.8 Good Hotels.com rating. Our room had both pink and black mold on the walls and surrounding the jacuzzi/hot tub. There were stains on the carpet, broken furniture and outlets that did not have covers, creating a fire hazard. We arrived at 9 pm- no food options, bar was closed, if it ever is open at all. The air in the room was pungent and stale. There were dental floss items on the floor left by a prior guest as seen in my photos so the rooms were not cleaned. This the most awful, disgusting hotel room I have ever stayed in. It should be shut down by the city/county/state health department as it is not sanitary as the air quality, mold and uncleanliness are health hazards. Stay away. Even though I don't live in New York, I will gladly join efforts to get this place condemned and shut down. If we had arrived earlier in the day, we would have gone to another hotel, but we arrived very late in the evening and had an early flight out of Buffalo/Niagara Int'l airport.
dirty carpet and mold
left over dental floss from prior guest
pink mold and dirty carpet
black mold
Stayed 1 night in Aug 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service
The tv didn’t work,light went off on me I call the front desk fewer times no one showed or call me back.
Stayed 3 nights in Aug 2025

10/10 Excellent

A. Kenneth

Stayed 1 night in Aug 2025

6/10 Okay

marlon

Travelled with partner
Overall nice....just dated
Stayed 5 nights in Jul 2025

6/10 Okay

Darren

Disliked: Staff & service
This is an odd hotel. Dated but not bad. It just that it gives off the vibe that no one else is staying there. Not horrible but not great either
Stayed 5 nights in Jul 2025

2/10 Terrible

Rocco

Disliked: Cleanliness, property conditions & facilities
Broken vanity fixtures, broken bathroom Fixtures fan,shower ledge,refrigerator didn’t work. We were moved to another room and some of the same problems existed!!! Overall the property is very poorly maintained. Upon checkout 2 other guests expressed their displeasure and disappointment with their rooms as well bedbugs and filthy room. Not happy with Expedia as well you need to vet these places before better you list them as what felt was a good deal turned out to be a nightmare!!!!!!! 0 stars
Stayed 1 night in Aug 2025

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, amenities
No food optiond wo leaving Breakfast was a joke! No buffet $2 coffee really ? For guests? Bed was horrible, feel springs Worse room i have ever stayed in
Stayed 6 nights in Jul 2025

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the cost

Hotel was stuck in the late 70's / early 80's, Very dated decor, mirrors everywhere. Everywhere you turn you could see wear and tear in the elevators hallways your room. Property is in a major need of an update. Cutie tub we were worried about using it you could tell that there was damage to the tub and they just tried to find the closest matching paint to cover up the issues. Worst of all was the mattress completely worn out felt like it would roll you to the center of the bed
Stayed 2 nights in Aug 2025

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Shannon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely rude and short with us. The carpet in the room was so filthy I didn’t want to walk barefoot in the room. Stain on sheets. The king size bed dipped in the middle. We got a jacuzzi suite so couldn’t easily change the room. The shuttle service was terrible. The driver tossed our suitcases in the back and we could hear them rolling around. It sounded like the wheels on our new suitcases were going to break off. He blared the radio and didn’t speak to us at all. The lady at check out refused to give us a receipt for the $150 deposit and check out. The outside looks decent and interesting. Definitely would never stay again.
Stayed 3 nights in Aug 2025

4/10 Poor

Donald

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First night ceiling dripping water on my head as sat on toilet. Mattress was so bad couldn’t sleep. Got up to now chunks of ceiling plaster in toilet and water dripping uncontrollably. The room attendant told us they reported this a couple days before. Now the move us and I ask for a handicapped room. Room size was fine if you like crawling over the bed if someone was sitting in desk chair. Bed was fine but never saw a handicapped bath with no seat in the shower and the toilet not ADA. But not being ADA was only one of their problems. Toilet leaking all over, seat keeps falling off and had to open it to shut the water from running. Housekeeping is wonderful make the bed a bit of vacuuming (not much) always short of towels no coffee pods after first day but that’s ok there wasn’t any cups either. Reported this stuff numerous time and kept being told they would get someone to fix it. We have stayed here many years ago and it was fantastic. Can’t imagine the Salvatore Family letting this go like this. Garden place is on equal now with most roadside motels. FORGET THIS PLACE!!
Stayed 7 nights in Jul 2025

4/10 Poor

Tonette

Disliked: Property conditions & facilities
Lobby
Stayed 1 night in Jul 2025

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing especially Khadijah she was so helpful and kind..thank you
Stayed 2 nights in Jul 2025

8/10 Good

Julie

Stayed 2 nights in Aug 2025

6/10 Okay

Sharee

Liked: Staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Susan

Disliked: Cleanliness, property conditions & facilities, room comfort

Out dated and dirty

Sadly the lobby is the best part of this out dates run down hotel. 25 years ago this place was elegant and beautiful.. now it is dirty and sad. The rugs are so stained it disgusting and the walls have dirt and smears of who knows what all over the faded wallpaper. The beds are way too soft.. like you literally sink in the middle and our shower had nowhere to place any soaps They had a few bottles sitting in the floor of the shower. Save yourself grief and book somewhere else
Stayed 2 nights in Aug 2025

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

noura

Stayed 4 nights in Jul 2025

2/10 Terrible

Pierre

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact that no one responds when you call the front desk . Incase you need extra towel you pay extra ,you pay for the complimentary breakfast,the carpet stinks ,the bed is very uncomfortable and now I have a back pain . The pillows are also very uncomfortable. I didn’t like a single thing about the hotel apart from the fact that it’s very convenient and close by restaurants. The beauty outside and by the entrance is very deceiving. Worst experience ever .
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful property! Loved the saltwater tank and the beautiful courtyard. Our room was very nice and really clean. The entire hotel smelled very clean. The only complaints I would have is not having a complimentary breakfast, and some areas the carpet was lifting and wrinkling and creates a trip hazard.
Stayed 1 night in Aug 2025