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Hotel Orangutan

Property class: 3

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Photo gallery for Hotel Orangutan

A multi-story building with a wooden balcony, surrounded by lush greenery and stone steps leading up to it.
A wooden deck with a table and chairs, surrounded by a stone wall and lush greenery.
A two-story house with a red roof, surrounded by dense green foliage.
A stone-walled bathroom with a wooden bench, a shower area, and a view of greenery outside.
A room with a wooden four-poster bed, a decorative wooden partition with floral designs, and a white floor.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View in a map
Orangutan Street, Bukit Lawang, North Sumatra, 20852
  • Place, Bukit Lawang Bridge
    ‪5 min walk‬
  • Place, Orangutan Feeding Centre
    ‪11 min drive‬
  • Place, Bat Cave
    ‪11 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed with Sofa bed, Non Smoking

A four-poster bed with a wooden frame and a red and yellow bedspread.

Standard Double Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Valley view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

A stone-paved balcony with a wooden railing overlooking a lush, green landscape.

Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Penthouse, Multiple Beds, Non Smoking

A four-poster bed with a canopy, a wooden desk, and a window with curtains.

Family Penthouse, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • River view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Double Room, Air conditioning

A room with a wooden door, a chair, and two wall-mounted mirrors.

Double Room, Air conditioning

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

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  • Parking included
  • Restaurant
  • Laundry room
  • Room service
4.4 out of 5, Excellent, 27 reviews
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About this property

Hotel Orangutan

Along with a restaurant, this bed & breakfast has a bar/lounge and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site.
Hotel Orangutan offers 6 accommodations with a ceiling fan. This Bukit Lawang bed & breakfast provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Orangutan, you're just a quick walk from Bukit Lawang Bridge. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • 7 minutes on foot from Bukit Lawang Bridge and a 1-minute drive from Tropical Rainforest Heritage of Sumatra
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Orangutan. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Bukit Lawang bed & breakfast.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to noon.
Hotel Orangutan has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: IDR 20,000 to 50,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Soap
  • Toilet paper

More

  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 50000.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately IDR 20000 to 50000 per person
  • Airport shuttle fee: IDR 600000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
Property Registration Number 55199, 2505260132137
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Orangutan Bukit Lawang
Hotel Orangutan Bukit Lawang
Hotel Orangutan Bed & breakfast
Hotel Orangutan Bed & breakfast Bukit Lawang

Hotel Orangutan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 36 reviews
Rating 8 - Good. 11 out of 36 reviews
Rating 6 - Okay. 5 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

luis

Liked: Cleanliness, amenities, property conditions & facilities
Location was amazing and the staff were extremly helpful
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Topun

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel - super friendly staff and amazing views
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service
The location is ideal for all activities out of and around Bukit Lawang. The staff are great and make all things easy.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jari-Pekka

Liked: Cleanliness, staff & service, amenities
Amazing and extremely helpful staff, amazing views etc. So happy I chose this place.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing place to stay. The owner and the employees were abundantly friendly and helpful, food was great, the atmosphere was unlike anything else.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Laura-Harmonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent friendly service, great communication. Amazing location, amazing room, amazing views.. definitely a place i will stay again. Extremely happy with everything.
The front door
Lush comfy king-size bed with full mosquito protection
Eco unique stone washbasin
Front porch
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

HIRONORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and peaceful place at the enterance of the national park. Good staff kinldy arrange pickup service from airport and trekking tour. Enjoy your great experience!
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great. It’s in the jungle, so with that, you have to cut some slack. It’s not even on a road, but staff will greet you at the end of the road and carry your luggage to the room for you (and from)! They also helped arrange our ride from Kualanamu (airport in Medan), our jungle trek guide, and our ride to Berestagi. The room has space, and we were able to get wifi and charge our devices. Jungle so a bit more like glamping.
Hotel
View down from hotel
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

atul

Liked: Cleanliness, property conditions & facilities
Bedroom clean. No soap or shampoo in bathroom. Very pleasant and friendly staff. Food excellent quality.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Laura-Harmonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After a lovely friendly wellcome, i was shown my room - a palace in the tree tops, absolutely divine, so clean, spacious with lots of light coming in. A bed fit for a princess, a super comfy kingsize 4 poster wooden bed with full mosquito net. The bathroom is the best ive ever used. I have enjoyed my stay here , will definitely come back next year. I love being so high up, and with over 100 stairs to climb up to this beautiful palace, i will have very strong legs when i go hone to England!
Front door of the palace room
Divine wooden bed fit for a princess
Beautiful wash basin made from pure stone, very eco
Long Tailed macaque that sits in the tree near the porch
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Orangutan Hotel rocks!! Their Orangutan Treking guides certainly live up to their reputation, and I managed to see several Orangutans on my one and only trek into the rainforest..I was later told that many people spend days in the jungle without seeing anything, so I feel very lucky. The hotel has some great views and is located in an excellent spot in relationship to local shops and restaurants.
Verified review

8/10 Good

Susan

had an excellent guide - Mona who not only found us orangutans but was incredibly kind when my son got vertigo - taking us to the local doctor for assistance. The room (we stayed in the penthouse) was incredibly clean and the view amazing. Monkeys jumped on our roof and ate fruits from the tree right outside our window. An amazing experience.
Stayed 3 nights in Jun 2023
Verified review

8/10 Good

Line

Liked: Staff & service

Has potential

This is a small boutique hotel, where you are treated as a family when you arrive. Downside is that there was no restaurant at the hotel, and no bar, so it didn't really create a place to 'hang out'. there were good food options around, but it would have been great if the hotel itself atleast offered drinks/snacks.. Apart from that, the staff was very helpful and took care of all transports, guided trips etc.
Stayed 6 nights in Oct 2022
Verified review

10/10 Excellent

Britta

Liked: Cleanliness, staff & service, amenities
Desi tog imod os på hotellet med stor gæstfrihed, og efterfølgende var kommunikationen med hende i top. Pga en problematik med manglende varmt vand på værelset, blev vi opgraderet til Penthouse lejligheden. Wow!!! Det var en fantastisk mulighed - sikke en udsigt! De 135 trin derop er hele turen værd, så tøv ikke med at booke penthouse, hvis den er ledig.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne adresse

Chambre spacieuse et propre, jolie vue sur la rivière.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Heike

Liked: Staff & service, amenities, property conditions & facilities
Vielen Dank für die tolle Überraschung zu meinem Geburtstag, die hervorragende Massage und den freundlichen Service. Auch der Gepäcktransport war sehr angenehm. Vielen Dank auch für die netten Guides und die schönen Ausflüge, sowie das tolle Essen während der Ausflüge.
Stayed 18 nights in Jan 2025
Verified review

6/10 Okay

Robert

Disliked: Cleanliness, staff & service
Ich hatte das Zimmer ganz oben. Anzumerken ist hier, dass es sehr anstrengend ist die vielen Treppen zu steigen. Das Zimmer ist viel zu hoch. Im Zimmer selbst war nichts vorbereitet, keine Handtücher, kein Toilettenpapier, etc. Ich hatte 2 Nächte gebucht, es wurde nichts sauber gemacht. Der Service ist unterirdisch bis gar nicht vorhanden.
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

YONGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Spacious rooms, good views, friendly staffs
Stayed 3 nights in Dec 2020
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Week in the Jungle

Great place. All the comforts required. Good food and cold beer!
Daily visitors.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Week in the Jungle

Great place. All the comforts required. Good food and cold beer!
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Amenities
We'd recommend the Orangutan for hardy travelers. We ascended a long flight of uneven steps each day to the "sky room", where we shared the treetops with macaques. The very accommodating hotel staff carried two cups of coffee up those steps each day. You're immersed here in everything that happens in the village, where tourists come for jungle treks and staff and guides for the most part were born and raised here.
Stayed 4 nights in Dec 2019
Verified review

10/10 Excellent

KAZUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高

親切でフレンドリーなスタッフと清潔なお部屋で快適でした。 ホットシャワーはぬるいぐらいの温度だし、雷で町中が停電したり、WiFiも弱いけれどジャングルに宿泊なので気になりませんでした。 トレッキングやバットケーブ、ビレッジツアー、象のリハビリテーションセンターなど色々なアクティビティも頼めばすぐに手配してくれます。 トレッキングでは知識豊富なガイドが色々と教えてくれ、見せてくれ、本当に楽しかったです。 日帰りトレッキングより、最低でも一泊はする事をおすすめします。 送迎などを頼むのであれば、直接連絡をいれれば対応してもらえます。
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Jean-Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour à Bukit Lawang!

Très bien situé, belle grande chambre, personnel accueillant et peut vous réserver une randonnée ds la jungle pour voir les ourangs outans!
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here!

We stayed at the Hotel Orangutan because of its status as a non profit organization. They dedicate a portion of their profits to preserving the orangutans and their habitat. From the minute we arrived, we were treated like family. All the staff were super friendly and helpful. Most evenings someone was in the lobby playing a guitar and singing - super chill vibe here. The hotel arranged a private day-long trek for us with guides Apri and Andra. It was an incredible experience we will never forget and our guides were knowledgeable, friendly and experienced. We asked for a challenging trek to see as many orangutans as possible and the day far exceeded our expectations! We would highly recommend the Hotel Orangutan. We were in the Sky room and had monkeys come daily to our deck. The room was huge and the condition was good - sparse, but typical of Bukit Lawang.
Stayed 3 nights in Jun 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very simple. No AC but we had fans which was fine. I was not a fan of the bathroom. It was a natural environment which was appealing but it was very smelly and dark.
Stayed 4 nights in Mar 2019