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Hotel Palacio de Cristal

2.0 star property

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Photo gallery for Hotel Palacio de Cristal

Lobby
In-room safe, desk, soundproofing, cots/infant beds
Breakfast, lunch and dinner served
Front of property
Daily buffet breakfast for a fee

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Avda. Arcadio Pardiñas, 154, Burela, Lugo, 27880
  • Place, O Cabaliño
    ‪20 min walk‬
  • Place, Praia da Areoura
    ‪3 min drive‬
  • Place, Praia de Ril
    ‪6 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, desk, soundproofing, cots/infant beds

Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room | In-room safe, desk, soundproofing, cots/infant beds

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

In-room safe, desk, soundproofing, cots/infant beds

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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About this property

Hotel Palacio de Cristal

Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business centre and concierge services.
Hotel Palacio de Cristal offers 29 accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Palacio de Cristal, you're just a quick walk from Bay of Biscay. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 8 minutes by car from Paseo Dos Namorados and 10 minutes from Fazouro Castro
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A library, barbecue grills, and multilingual staff are also featured at Hotel Palacio de Cristal. For a fee, parking is available.

Smoking is allowed in designated areas at this Burela hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11 AM.
On-site venue – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11 AM for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 12.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 5 for adults and from EUR 5 for children
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Palacio Cristal Burela
Hotel Palacio Cristal
Palacio Cristal Burela
Hotel Palacio de Cristal Hotel
Hotel Palacio de Cristal Burela
Hotel Palacio de Cristal Hotel Burela

Hotel Palacio de Cristal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 74 reviews
Rating 8 - Good. 31 out of 74 reviews
Rating 6 - Okay. 4 out of 74 reviews
Rating 4 - Poor. 2 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jesus Ang

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación esta de lujo, todo super limpioy amplio, igual las paredes son muy finas y se escucha los de la habitación de al lado.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel correcto. Siempre que venimos a Burela nos alojamos en este hotel. Una pena que el restaurante Don Chuletón este cerrado temporalmente
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
El único problema que le veo es que tiene escaleras para entrar, se necesita un elevador para salvar las barreras arquitectónicas. El personal es muy amable y tienen un restaurante en el mismo hotel y se come muy bien.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Rachid

Mediocre
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Antonio jose

Liked: Cleanliness, staff & service, property conditions & facilities
Todo ha estado genial…!!!
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Francisco Ramón

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Relación calidad precio, uno de los mejores hoteles de mi vida. Y he estado en muchos. Pocos sitios encuentras con precio tan asequible y tantos servicios disponibles.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merece la pena por calidad-precio

Bien en general. Un poco apurados con la limpieza de habitación lo que impide siempre detalles. Muy bien desayuno, atenciones y comidas.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Purtroppo per me la camera ha la moquette, io sono allergico e sono stato davvero molto male, non ho riposato bene per motivi di respiro. Per il resto molto bene
Verified

8/10 Good

JOSE IGNACIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación sencilla, pero acogedora
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Marie-Astrid

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Much gloomier than the pictures. Very noisy at night (loads of young people screaming in the street). Staff was nice.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Desde la llegada hasta la salida todo ha sido perfecto, el personal muy amable, nos hizo la estancia muy agradable, ayudándonos con todo lo que necesitamos. La cama y las almohadas muy cómodas. Muy recomendable.
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très bien placé et très propre

L’hôtel est bien placé dans le centre de Burela Personnel très sympathique Petit déjeuner très complet, aussi bien en salé que sucré!
Stayed 4 nights in Aug 2021
Verified

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción para visitar playa de las catedrales

Un hotel de 2 estrellas, pero podría ser de 3. De los 5 hoteles donde nos alojamos durante una viaje a Galicia, este es el que más nos gustó. La atención fue muy buena, la habitación espaciosa, y el restaurante buenísimo. El desayuno muy bueno (sobretodo para un hotel de 2 estrellas). Se puede aparcar gratis al lado del hotel. El único "pero" es que hay que subir muchas escaleras a la recepción, y no hay una entrada para gente con movilidad reducida.
Baño
Baño
Habitación doble
Habitación doble
Stayed 1 night in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
.
Stayed 4 nights in Jun 2021
Verified

4/10 Poor

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities

Mala experiencia

Habíamos reservado para tres huéspedes y nos pusieron en una habitación doble. Cuando lo dijimos en el hotel nos indicaron que teníamos que pagar por la cama supletoria y por un desayuno más. No me había pasado en ningún otro hotel, sobre todo cuando la reserva ya indicaba que íbamos a ser tres y así nos lo confirmaron a la llegada. Ni siquiera tuvieron el detalle de poner una toalla más.
Stayed 4 nights in Aug 2020
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida espectacular No me gusto la falta de aire acondicionado
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Soledad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El establecimiento excelente. El trato profesional y el personal amable. Expedia....mal
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Aitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpio, cómodo. Perfecto.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente familiar, personal muy correcto y atento. Dispone de restaurante con precios muy competitivos
Stayed 3 nights in May 2019
Verified

8/10 Good

PASCAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Hotel dans le centre bon accueil belle chambre manque un peu d isolation entre chambre.tres bon rapport qualité prix.
Stayed 1 night in Mar 2019
Verified

8/10 Good

ruben

Liked: Cleanliness, staff & service, property conditions & facilities

RECOMENDABLE

Hotel muy correcto para pasar unos días y visitar la zona. El servicio es estupendo y su restaurante un autentico lujo. Lo peor, la habitación que me asignaron en la segunda planta. Escuchaba absolutamente todo lo que pasaba en la cocina...
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Foi uma viagem de negócios. O hotel fica localizado no centro, tem estacionamento próprio e um bar/restaurante o que facilitou a minha estadia. Boas condições gerais, moderno e funcional. Excelente pequeno almoço e bom serviço de todos os funcionários.
Stayed 1 night in Jan 2019
Verified

8/10 Good

ENRIQUE

Liked: Cleanliness, property conditions & facilities, room comfort
Todo nuevo, sólo no me gustó el suelo que es de moqueta, anque parece muy limpio. Y para entrar hay muchas escaleras pero tiene ascensor en el interior
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Zimmer, super Frühstück, sehr gutes Preis-Leistungs-Verhältnis
Stayed 1 night in Sep 2018
Verified

8/10 Good

DIANA

Un hotel muy bueno!

La habitación estupenda, colchón y almohadas muy confortables y el chico de recepción turno tarde muy agradable. El desayuno se puede comprar allí por 4€, es variado y completo. Una experiencia muy positiva, repetiría sin ninguna duda.
Stayed 1 night in Aug 2018