We arrived and there were old dirty towels still in bathroom ( in a bin) , had to ask for soap, ( little squirt bottles) gave us one. Carpets were filthy throughout property. Upholstery was dirty. No bed made second morning. Traffic was very loud. This did not meet the expectations of a premium room. Plug for bath had a broken chain, very hard to pull up. Got a key ring from front desk to make it easier. I mean, this is not premium by any stretch. Very disapointing. Plenty other choices, that would be my choice next time. Positives, breakfast was outstanding. Could be so much better