The Abbey Hotel and Apartments

4.0 star property

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Photo gallery for The Abbey Hotel and Apartments

Deluxe Double Room, 1 King Bed | Bathroom | Shower, free toiletries, hair dryer, slippers
Superior Cottage, 1 King Bed, Kitchenette | Egyptian cotton sheets, premium bedding, individually decorated
Superior Cottage, 1 King Bed, Kitchenette | Garden view
Superior House, 2 Bedrooms, Kitchen, Annex Building | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
Superior House, 2 Bedrooms, Kitchen, Annex Building | Living area | 33-inch Smart TV with digital channels

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
35 Southgate Street, Bury St Edmunds, England, IP33 2AZ
  • Place, Abbey Gardens
    ‪6 min walk‬
  • Place, Greene King Brewery
    ‪7 min walk‬
  • Place, Bury St Edmunds Abbey
    ‪10 min walk‬
  • Airport, London (STN-Stansted)
    ‪67 min drive‬

Room options

Classic Double Room, 1 King Bed, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Apartment, 1 King Bed, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Cottage, 1 King Bed, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Classic Double Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior House, 2 Bedrooms, Kitchen, Annex Building

  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 3 King Beds
  • Free Wi-Fi

Deluxe Double Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Abbey Hotel and Apartments

A microwave in a common area, a fridge in a common area and a business centre are available at this smoke-free bed & breakfast. WiFi in public areas is free. Additionally, laundry facilities, a library and free newspapers are on-site.
The Abbey Hotel and Apartments offers 14 accommodations with coffee/tea makers and complimentary slippers. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets and premium bedding. 33-inch Smart televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Bury St Edmunds bed & breakfast provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at The Abbey Hotel and Apartments, you're just a quick walk from Theatre Royal. Free WiFi in public areas, a business centre and laundry facilities are available.
  • Free WiFi
  • Amenities include free newspapers in reception, a business centre and laundry facilities
  • Within a 10-minute walk of Theatre Royal and Greene King Brewery
WiFi is free in public spaces. There's an onsite business centre. The Abbey Hotel and Apartments also features a library, a garden, and a picnic area.

This 4-star Bury St Edmunds bed & breakfast is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle storage
  • Games
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Communal living room
  • Electric bike charging
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 33-inch smart TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Paper towels

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: GBP 20.00 for check-in between 10:30 AM and 11:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 20.00 for check-in between 10:30 AM and 11:30 AM
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
The front desk at this property is open daily from 7:30 AM - 10:30 PM.
Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Abbey Hotel Bury St Edmunds
Abbey Bury St Edmunds
Abbey Hotel Suffolk
The Abbey And Apartments
The Abbey Hotel and Apartments Bed & breakfast
The Abbey Hotel and Apartments Bury St Edmunds
The Abbey Hotel and Apartments Bed & breakfast Bury St Edmunds

The Abbey Hotel and Apartments Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 134 out of 176 reviews
Rating 8 - Good. 39 out of 176 reviews
Rating 6 - Okay. 2 out of 176 reviews
Rating 4 - Poor. 0 out of 176 reviews
Rating 2 - Terrible. 1 out of 176 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities
Very clean and cosy. Lovely staff. Would definitely stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephen

The hotel has real history. Very comfortable, spotlessly clean, very helpful staff who gave us lots information about Bury St Edmunds which is a
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Staff are really friendly and helpful. Room spacious, comfortable and has everything you would need.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay, staff super friendly, rooms are clean and spacious, and the breakfast is top class, we have stayed 3 times and will definitely come back
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
The staff were amazing very friendly & helpful, the room was gorgeous & very much loved having a kitchenette
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Our cottage was spotless and comfortable, a real treat to stay in. Staff were extremely
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from all the staff, comfortable quiet accommodation only 15 mins walk to the centre of Bury st Edmund’s. Lovely hot breakfast and convenient parking in the small courtyard of the hotel was very useful.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ann

Liked: Cleanliness, amenities
Friendly host
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely warm welcome on arrival and attentive service throughout our stay. Room was brilliant, lovely character and very warm and cosy. All amenities we needed for our stay. Wonderful choice of hot breakfast dishes which were cooked and presented to a high standard and accompanied by fruits, yogurt, nuts, seeds, toast, preserves etc etc. Thoroughly recommend this beautiful charming hotel and will definitely stay again when in the area.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for town centre, great breakfast and facilties
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service
Room clean . More a B&B than hotel
Stayed 1 night in Oct 2025
Verified

8/10 Good

Nik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really lovely, beautiful breakfast too
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful in all aspects of or stay
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

al

Liked: Amenities, property conditions & facilities
The staff was excellent and our accommodations were excellent. We enjoyed it very stay so much we are returning this next week.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Christopher

Excellent stay

A beautiful old hotel - staff couldn’t have been better
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel, perfect for me!
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Sir Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Staff, accommodation and breakfast all excellent. Some low beams due to the age of the property
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 night stay

Good 5 night stay historic property great location close to bury center. Very well equipped one bedroom stand alone building. Clean throughout kitchenette smart tv. Good choice of included breakfast .would recommend
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Caron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation and breakfast, however, the distance from the hotel to the town centre is a 10 to 15 minute walk and not as advertised.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful characterful hotel with friendly staff. Superb breakfast, make sure you try the porridge!
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel; beautifully turned out; and with fabulous staff
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here in this quirky building. Lots of nice touches like Free wifi, biscuits & refreshments. Wine & beer glasses in our room. Well equipped. Staff very friendly & helpful. Lovely freshly cooked breakfast to order. On site parking. Short walk to town. Would definitely stay again.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and quirky.

The room was very comfortable and the service was excellent. The building is very interesting and quirky but the top floor room had very steep steps. The breakfast was very good with a lot of hot choices.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little tired but still nice clean hotel

Nice old world hotel
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Great service, well located easy to get in and out of town
Stayed 3 nights in Jun 2024