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Palace Hotel & Spa Buxton

4.0 star property

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Photo gallery for Palace Hotel & Spa Buxton

Exterior
Food and drink
Indoor pool, pool loungers
Staircase
Indoor wedding

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Palace Road, Buxton, England, SK17 6AG
  • Place, The Crescent
    ‪3 min walk‬
  • Place, Buxton Opera House
    ‪4 min walk‬
  • Place, Pavilion Gardens
    ‪4 min walk‬
  • Airport, Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Family Room, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Single Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Single Room

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Compact Double Room

Compact Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Compact Double Room

8.2 out of 10
Very good
(67 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite | Desk, iron/ironing board, free WiFi, bed sheets

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Palace Hotel & Spa Buxton

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club and a snack bar/deli. Housekeeping is available on request.
Palace Hotel & Spa Buxton offers 186 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open selected days.
The breakfast at Palace Hotel & Spa Buxton gets high marks from our customers. During your stay, you're just a quick walk from Buxton Baths. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages, body wraps or body scrubs at the spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 4-minute walk from Buxton Baths and 5 minutes on foot from Devonshire Dome
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Palace Hotel & Spa Buxton offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square metres) and includes conference space. A sauna, a library, and a terrace are also featured at the business-friendly Palace Hotel & Spa Buxton. Parking is available for a fee.

This Victorian Buxton hotel is smoke free.

The hotel hosts a free manager's reception daily.
Dovedale Restaurant – This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • Lift
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children
  • Uncovered self-parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Palace Hotel & Spa Buxton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 323 out of 1003 reviews
Rating 8 - Good. 345 out of 1003 reviews
Rating 6 - Okay. 175 out of 1003 reviews
Rating 4 - Poor. 98 out of 1003 reviews
Rating 2 - Terrible. 62 out of 1003 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Navdeep

Hotel is falling a part, bugs on ceiling wall and leisure facilities disgusting, gym equipment all corroded and creaking, borderline unsafe
Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was lovely, clean and spacious. I always book an double execitive room. Never lets me down. The lovely Xmas decorations are a lovely fitting also. Staff are friendly and always helpful. Plenty of parking aswell.
Stayed 1 night in Dec 2025

2/10 Terrible

Lynne-Marie

Stayed 1 night in Dec 2025

6/10 Okay

Emma-Marie

Stayed 3 nights in Nov 2025

8/10 Good

Rich

Stayed 1 night in Nov 2025

10/10 Excellent

Yeshayahu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Of course, staying at the hotel helped me a lot. We only had a small problem that the double bed was too small for my partner and I to rest in.
Stayed 2 nights in Nov 2025

6/10 Okay

Dan

Liked: Cleanliness, staff & service, room comfort
Hotel is clean. Great location & nice staff. The shared areas of the hotel are lovely, but the condition of the rooms leaves a lot to be desired, as did the food. Extra for parking & use of leisure services. Over priced for the quality of hotel which needs an uplift in the rooms desperately.
Stayed 2 nights in Nov 2025

4/10 Poor

Neil

Stayed 1 night in Nov 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel Kept all its charm Friendly staff Love the Christmas feel too
Stayed 1 night in Nov 2025

8/10 Good

Melvyn

Travelled with group
Liked: Cleanliness, staff & service
The hot food ?, (English Breakfast) COLD.
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Stayed 1 night in Nov 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to a Family Executive room which was spotlessly clean including the bathroom. Dinner plates at breakfast were tiny and were stone cold. Some of the hot breakfast items were cold which was disappointing
Stayed 1 night in Nov 2025

8/10 Good

JHDolan

Liked: Cleanliness, staff & service, amenities
Room amenities very good. Staff excellent.
Stayed 1 night in Nov 2025

2/10 Terrible

Amanda

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Horrendous start the lift was broken an mum is 86 an disabled an partly blind .for health & safety it wasnt right. rooms weren't ready. He said was cos of lifts .lifts or not if Ur hotel says check in 3 u should check in at 3 not 4.20. the reception guy was on his own as was moth eaten,was chocca with ppl standing around waiting for rooms, There should of been more staff to deal with it . We wanted to go in the pool which said it closed at 5 Wen we asked he said 4.?? An by the time U check in it will be closed. !! It was mums Xmas present off her daughter's to stay here with nice hotel with a lift an pool .it was not what we booked .she had to walk up four flight of stairs. We got to the room an ours 305 was so badly arranged the TV was facing the wall so no TV in bed U couldn't move it ..the radiator was cold it needed bleeding the room was freezing we had to get up me an my sis an put our jumpers on. The bathroom was tiny..he said he didn't think we would get our money back if we went somewhere else cos we booked through Expedia an his ppl higher up would av to adjudicate it..this is not excepable. No matter who U book with the hotel was not fit for wot we booked. They didn't deliver , instead of sending me an invoice on the frid they should of sent an email informing ppl that the lifts weren't working. That is not our problem .he said the lifts went working from Friday. !!! If we would of known that we could of got our money back form Expedia ..it jus ruined Chatsworth
Stayed 1 night in Nov 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Small, economical room at the rear, but very clean and well equipped. Efficient heating and hot water. Our stay was quiet and restful. Many thanks.
Stayed 1 night in Nov 2025

4/10 Poor

Tony

Liked: Cleanliness
Radiators needed bleeding so the room was glacial. Front desk dismissive and unhelpful. Breakfast staff could not do enough to help but too many customers and too few staff.
Stayed 1 night in Nov 2025

8/10 Good

Lorna

Stayed 2 nights in Oct 2025

4/10 Poor

Aaron

Disliked: Cleanliness, amenities
room was very tired and in need of redecorating. Hotel has used an extension lead to to plug lamp in.
Stayed 3 nights in Nov 2025

10/10 Excellent

Terry

Stayed 1 night in Nov 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, next door to the train station, elevated position overlooking the town. Front facing room had distant views to Solomons Temple and surrounds. Convenient for all my needs. Onsite parking available. Excellent base for walkers, hikers, a distinct clientele of older folk and frequented by theatregoers to Buxton Opera House. Rooms are big, full of character as befits a grand victorian building. No noise from traffic or anything, at least not from my second floor front room. Clean, quiet and very comfortable, ideal when based here for several nights. Rooms are warm due to older type heating with exposed hot water pipes between rooms. Can't really be controlled but my large window opened enough for cool air. Ensuite wc perfect, furniture and useful tea making facilities too. No room cleaning unless booked the night before. It's a big building to service but I didn't think this would be an issue, but with my five night stay I should have had the room serviced at least once. Reception staff very helpful in all other respects, very smart, knowledgeable too. Breakfast can be booked with the room booking or, as in my case, I booked each day's breakfast the night before at reception. Breakfast is a proper, all you can eat affair. Couldn't fault it. Stuff yourself or take your pick! And the breakfast staff need special praise for doing such a good job. Yes, we'll worth the extra cost, as really, just not worth going anywhere else around the town, as you'll never get this value.
Stayed 5 nights in Nov 2025

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff on Reception and in Breakfast Room were very friendly and helpful. Bed was really uncomfortable and paint in room was peeling.
Stayed 1 night in Nov 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Good standard all round and assessible to all town and area.
Stayed 2 nights in Nov 2025

4/10 Poor

James

Stayed 2 nights in Oct 2025

10/10 Excellent

Gerard

Stayed 1 night in Nov 2025