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Britannia Palace Hotel Buxton & Spa

4.0 star property

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Photo gallery for Britannia Palace Hotel Buxton & Spa

Staircase
Indoor wedding
Banquet hall
Garden
2 bars/lounges

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Spa
  • Parking available
  • Pool
  • 24/7 front desk

Explore the area

View in a map
Palace Road, Buxton, England, SK17 6AG
  • Place, The Crescent
    ‪3 min walk‬
  • Place, Buxton Opera House
    ‪4 min walk‬
  • Place, Pavilion Gardens
    ‪4 min walk‬
  • Airport, Manchester (MAN)
    ‪40 min drive‬

Room options

Standard Double Room

7.6 out of 10
Good
(44 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • 3 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room, Multiple Beds

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Standard Single Room

8.0 out of 10
Very good
(11 reviews)
  • 3 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Compact Double Room

Compact Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Compact Double Room

8.2 out of 10
Very good
(63 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite | Desk, iron/ironing board, free WiFi, bed sheets

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Britannia Palace Hotel Buxton & Spa

Victorian hotel with full-service spa and bars/lounges
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club and a snack bar/deli. Housekeeping is available on request.
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open selected days.
The breakfast at Britannia Palace Hotel Buxton & Spa gets high marks from our customers. During your stay, you're just a quick walk from Buxton Baths. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, manicures and pedicures or body wraps at the spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Devonshire Dome and 3 minutes on foot from Buxton Baths
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Britannia Palace Hotel Buxton & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square metres) and includes conference space. A sauna, a library, and a terrace are also featured at the business-friendly Britannia Palace Hotel Buxton & Spa. Parking is available for a fee.

This Victorian Buxton hotel is smoke free.

The hotel hosts a free manager's reception daily.
Dovedale Restaurant – This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • Lift
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children
  • Uncovered self-parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Reviews

Britannia Palace Hotel Buxton & Spa Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 314 out of 1005 reviews
Rating 8 - Good. 348 out of 1005 reviews
Rating 6 - Okay. 180 out of 1005 reviews
Rating 4 - Poor. 103 out of 1005 reviews
Rating 2 - Terrible. 60 out of 1005 reviews

Reviews

6/10 Okay

Val

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Giles

Stayed 1 night in Aug 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service
Hotel is abit dated and over priced but all together not to bad
Stayed 2 nights in Aug 2025

4/10 Poor

Graham

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Parking was impossible despite booking 3 months ago at a premium price. Will not be staying again.
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Liked: Cleanliness
Variable facilities
Stayed 3 nights in Aug 2025

8/10 Good

Frances

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Steve

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely poor experience, I offered feedback to hotel who showed no interest in our terrible experience
Stayed 1 night in Aug 2025

2/10 Terrible

Derek

Stayed 1 night in Aug 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service
Lobby staff were excellent. Breakfast average. Poor coffee. Old fashioned bread choices and only jam as spread choice. Disappointing to see Harrogate spring water in a Buxton hotel. Would be good to see really good quality, local food and exciting breakfast choices.
Stayed 1 night in Aug 2025

6/10 Okay

Maggie

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Compact but comfortable

I booked a compact room usually these are very small but comfy. This was downstairs with only 1 other room close by. Spacious quiet and comfortable. Also cool which was nice as its unusually warm in Buxton. The piano playing in the lobby is a lovely touch
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

Nice location, room awkward shape.

A warm welcome and good location close to shops, bars, cafes and some attractions. Good to have well priced parking on site. Booked a "Standard Double Room" Unfortunately room carpet wasn't clean (left bits on feet) and there were hairs in the bath. Mattress was rather rocklike and a second pillow each would have been a nice touch. Room facilities were adequate but difficult to navigate around the space e.g. pinchpoints at bathroom door with corner of bed and by dressing table with other corner. Room would make a good single but is a push for a double bed due to shape. No ventilation in bathroom meant damp toilet paper by second night despite leaving bathroom door open and room window open to ventilate. Rather loud vents behind bar/restaurant outside window and (nightshift) staff not very mindful of guests sleeping whilst they were on their smoke break/end/start of shift. Glad I had some credit at hotels.com to use as I would have been disappointed to have paid full price.
Stayed 2 nights in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely stay ...really surprised how well maintained the hotel was thoughout and found it to be great value for what we paid
Stayed 1 night in Jul 2025

8/10 Good

Gillian

Liked: Cleanliness, property conditions & facilities
Liked. Firm mattresses. Grandeur of the hotel. Disliked. Pillows rather hard. Breakfast very busy. Some foods were not refilled. Conservatory had lots of space but was very cold so we cleared our own table in the dining room. would have benefited from a little more staff focus.
Stayed 1 night in Aug 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located just next to the train station and the city centre. I have stayed here twice already and would pick this hotel again. The bedroom was clean and comfortable, although I’d have liked more than just the one towel and for it to have been changed.
Stayed 2 nights in Aug 2025

8/10 Good

Mark

Stayed 1 night in Aug 2025

10/10 Excellent

catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palace is a beautiful 17th century building, food good and the room ideal. So happy with my stay definitely going back.
Stayed 1 night in Aug 2025

6/10 Okay

Peter

Okay

We found the bed and pillows really uncomfortable, they were so hard that it gave us bad backs. The breakfast was fine but there wasn’t much choice for the evening meals. It was a lot better when they used to do buffet meals.
Stayed 7 nights in Jul 2025

6/10 Okay

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, easy to get to town .
Stayed 1 night in Aug 2025

8/10 Good

lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Very clean and good location but horrendous bed

Didnt have any food, the room was very clean and spacious though the bed was the worst I we have ever slept in, two singles pushed together, very hard and lumpy the floor might have been more comfortable there was also a constant drone ( air conditioning?)
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand, clean but potentially very creep

Pleasant staff. The hotel has a grandeur about it, but those days of grandeur are long gone. The hotel staff must do a great job, not the expense it must incur to maintain such a grand place. Our room was clean. The lobby was impressive and comfortable. There was no rush to leave the hotel after we checked out, which help our circumstances as our flight was a late flight. We had a room facing the rear, which had a disappointing view. Also our window was a wee bit grimey and probably not had a clean in a long time. Perfect location to explore the Buxton, near the Crescent and Opera house, restaurants and cafes. Aldo, bang next door to the train station on the Manchester line. Altogether, we had a great stay. However, I wouldn’t like to stay during winter or when it’s quiet. With all those long corridors, it would have a bit of the Shinning feel about it, with thoughts of Jack Nicholson wandering the corridors.
Stayed 1 night in Jul 2025

6/10 Okay

Bill

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel heath facilities an extra charge. No guidance in the room regarding hotel facilities, etc
Stayed 1 night in Jul 2025

10/10 Excellent

Eric, Poulton-le-Fylde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with restaurants and bars a short stroll away.
Stayed 3 nights in Jul 2025

4/10 Poor

india

Liked: Property conditions & facilities, room comfort

Pool/ sauna costs extra to use.

Facilities such as pool/ sauna/ steam room were not included in my room rate. This was not clear at point of booking. The facilities swayed me to choose this hotel, so was very disappointed not to be able to use them.
Stayed 1 night in Jul 2025