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Britannia Palace Hotel Buxton & Spa

4.0 star property

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Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Meeting facility
2 bars/lounges
Exterior
Staircase

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Spa
  • Parking available
  • 24/7 front desk
  • Pool

Explore the area

View in a map
Palace Road, Buxton, England, SK17 6AG
  • The Crescent
    ‪3 min walk‬
  • Buxton Opera House
    ‪4 min walk‬
  • Pavilion Gardens
    ‪4 min walk‬
  • Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

8.0 out of 10
Very good
(11 reviews)
  • 3 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • 3 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite | Desk, iron/ironing board, free WiFi, bed sheets

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Compact Double Room

8.2 out of 10
Very good
(62 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(41 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

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About this property

Britannia Palace Hotel Buxton & Spa

Victorian hotel with full-service spa and bars/lounges
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club and a snack bar/deli. Housekeeping is available on request.
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open selected days.
The breakfast at Britannia Palace Hotel Buxton & Spa gets high marks from our customers. During your stay, you're just a quick walk from Buxton Baths. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, deep-tissue massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Devonshire Dome and 3 minutes on foot from Buxton Baths
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Britannia Palace Hotel Buxton & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square metres) and includes conference space. A sauna, a library, and a terrace are also featured at the business-friendly Britannia Palace Hotel Buxton & Spa. Parking is available for a fee.

This Victorian Buxton hotel is smoke free.

The hotel hosts a free manager's reception daily.
Dovedale Restaurant – This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • Lift
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children
  • Uncovered self-parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 306 out of 1000 reviews
Rating 8 - Good. 351 out of 1000 reviews
Rating 6 - Okay. 180 out of 1000 reviews
Rating 4 - Poor. 102 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Thomas

Liked: Staff & service
Very dated, bed uncomfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went with friends. Had a great time in buxton. The hotel is very grand looking. Love the oldie worldie look. Breakfast was good. If I had one thing to say I would say the bedroom was slightly tired looking. But we was hardly in it, but if we were staying longer I would have liked it a bit better. Pretty basic. But overall we would definitely stay here again. Great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Roman

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The charm of the hotels of this brand is history. Mostly youth do not understand these establishments, so visitors are mostly older people.
Stayed 1 night in May 2025

6/10 Okay

John

Stayed 1 night in Jun 2025

4/10 Poor

Caroline

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Spoke to Yassi on chat. Hotel not responsive. Emailed called previous to visit. No reply or call back. Room unclean. Had to pay for parking and to use leisure centre which
Stayed 1 night in May 2025

8/10 Good

James

Liked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For how much we paid the hotel it’s been so disappointing. Check in at 4pm and check out at 10am not even 24 hour stay. One towel to share between two people, no bath mat, the bed had human hair in it and it’s an out dated old place. Honestly travel lodge would have been, cleaner, nicer and cheaper. So disappointing.
Stayed 1 night in May 2025

8/10 Good

Freya

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Absolutely beautiful, grand hotel with excellent staff. I booked a compact double room and we had a spacious, clean family room, with comfortable beds. However, the bathroom was long and slim. We had to side step to get past the bath to the toilet, and when sat on the toilet your knees touch the bath. We also used the spa facilities which were a nice addition. However, we had to wait at the reception desk for over 10 mins for a member of staff to show up. There were only communal changing facilities, the hairdryers were very tired, plenty of things out of order (sink, shower) and there was a cracked drain at the side of the pool. Despite this we had a nice overnight stay and would come back after the hotel and spa has some renovations/maintenance.
Stayed 1 night in May 2025

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location, clean and comfortable hotel, staff friendly and helpful, thank you!
Stayed 1 night in May 2025

6/10 Okay

silke

Travelled with family
Disliked: Cleanliness, room comfort
The pool on the low side had dirty tile, I rubbed it to see if it was discolored but it came off and the floor on the low side was dirty also. floor from pool to include the changing room foor was dirty. The bar service was very friendly but the food. First they had to check if they had the food, then the food: Lunch-salmon sandwich with cream chees and cucumber came without margerine instead of cream cheese. the salad had some brown pieces which I removed, my sons ham and chees sandwich was great. Dinner- my son's pizza was GBP 15 and tasted like a bad frozen pizza, we didn't expect a fresch pizza but at least a decent frozen one. The best part was the crust, the sauce tasted like tomato paste not sauce. my pita with hummus was so hard that I couldn't bite it (I still have my own teeth), they brought it back and the pita was fresh and soft and was good, I am not sure why they covered the hummus with rocket and then put the pita on top. The side/house salad I orderd had some slimy dark leaevs which I didn't eat. So quality of the food was very poor. After that experience we deceided against breakfast at the hotel and went to Noonology which was exceptional. The bet was very hard, and sleep was painful. Good location, Parking is not free it is GBP 5 per 24 hrs. Pool and Bar service was very friendly. Out of the 3 front desk staff I talked to 1 was very friendly but the two blond staff members (no offence anyone) appeared to be bothered when asked question or checking in.
Stayed 2 nights in May 2025

2/10 Terrible

Sara

Travelled with partner
After check in we went for drinks to come back late and not be able to access our room and be told it was a different room we were in.. after talking with a different lady in reception turned out someone else has been given our room and all our belongings brought down to reception by said guests who had also stolen some of our belongings … we were then bizarrely given the room back but on re-entry ironing board was up towels used .. it was too late at night to go and complain again as we were tired and had an early check out
Stayed 1 night in May 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness
Bathroom not good needs decorating and too small. Public areas very pleasant and ornate.
Stayed 3 nights in May 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable. Nice room
Stayed 2 nights in May 2025

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buxton is wonderful. Really good , but different bars and venues. Worth a visit anytime.
Stayed 1 night in May 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful building which is a bit tired inside. The twin beds were very firm and we both woke up with stiff joints. Medium hardness in the mattresses would be much more comfortable and less painful.
Stayed 1 night in May 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

John

Stayed 1 night in May 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property a little tired and dated. Staff friendly. Breakfast good. Good location for all of Buxton
Stayed 2 nights in May 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The third-floor single room was more than adequate, but I missed a view from the small window!
Stayed 1 night in May 2025

2/10 Terrible

Darren

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blood stains

Blood stain on the bed sheets and a dirty shower, refund refused but both hotel and hotels.com were not helpful in retrieving money.
Stayed 1 night in May 2025

8/10 Good

Danielle

Liked: Staff & service, room comfort
The hotel is a little dated, but that adds to the character. Noticed that the tables were barely cleared of drinks glasses in the foyer or seating area
Stayed 1 night in Apr 2025

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here on several occasions...so convenient for the Opera House and lots of options for eating either at the hotel or in Buxton.
Stayed 1 night in May 2025