Ballina Byron Islander Resort and Conference Centre

4.0 star property

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Photo gallery for Ballina Byron Islander Resort and Conference Centre

Terrace/patio
Garden
Premium King | 1 bedroom, individually decorated, individually furnished, desk
Breakfast, dinner served; local cuisine, pool views
Garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
1 Ronan Place, West Ballina, NSW, 2478
  • Place, Ballina Fair Shopping Centre
    ‪4 min drive‬
  • Place, Ballina District Hospital
    ‪4 min drive‬
  • Place, Ballina Golf Club
    ‪8 min drive‬
  • Airport, Ballina, NSW (BNK-Ballina - Byron Gateway)
    ‪6 min drive‬

Room options

Executive Queen

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Premium King

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Twin

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

Standard Twin

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Queen

9.0 out of 10
Wonderful
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Premium Queen Spa

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Disabled

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Premium Room, Jetted Tub

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Executive Room, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

Similar properties

About this property

Ballina Byron Islander Resort and Conference Centre

Motel in Ballina with outdoor pool and restaurant
Along with an outdoor pool, this motel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a conference centre and a business centre.
Ballina Byron Islander Resort and Conference Centre offers 40 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool.

Children aged under 10 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Ballina Byron Islander Resort and Conference Centre. During your stay, you're just a quick walk from Big Prawn. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy local cuisine and garden views while dining at The Terrace Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business centre, 3 meeting rooms and a conference centre
  • Within a 15-minute walk of Big Prawn and Richmond River Nature Reserve
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business centre and 3 meeting rooms.

WiFi is free in public spaces. Event space at this motel measures 1292 square feet (120 square metres) and includes a conference centre. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Ballina Byron Islander Resort and Conference Centre. Self parking is free.

Smoking is allowed in designated areas at this 4-star Ballina motel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.
The Terrace Restaurant – This poolside restaurant specialises in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: AUD 5.50 to 40 for adults and AUD 5.50 to 40 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Terrace Restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate bedroom

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,292 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open Monday - Saturday (7 AM - 9 PM) and Sunday - Sunday (2:00 PM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 5.50 to 40.00 for adults and AUD 5.50 to 40.00 for children
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Saturday: 7 AM - 9 PM
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Ballina Island
Ballina Island Motor Inn
Ballina Motor Inn
Ballina Byron Islander Resort
Byron Islander Resort
Ballina Byron Islander
Byron Islander
Best Western Ballina Island Motor Inn
Ballina Byron Islander Resort and Conference Centre Motel
Ballina Byron Islander Resort and Conference Centre West Ballina

Ballina Byron Islander Resort and Conference Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 311 out of 618 reviews
Rating 8 - Good. 222 out of 618 reviews
Rating 6 - Okay. 53 out of 618 reviews
Rating 4 - Poor. 23 out of 618 reviews
Rating 2 - Terrible. 9 out of 618 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jeff

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, friendly and efficient staff, excellent continental breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great venue Restaurant catered for all our dietary needs
Stayed 1 night in Jul 2025

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Jul 2025

8/10 Good

Earl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just found that the mattress was not suitable for my back. Otherwise it was fine but starting to show it’s age like me.
Stayed 1 night in Jul 2025

8/10 Good

Graeme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities
A warm, friendly welcome. Decent facilities in a quiet environment. Free breakfast in clean, comfortable surroundings. We'll definitely return.
Stayed 1 night in Jul 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, convenient, and quiet

Dinner started with buffalo wings
Pizza and beer $18. What a bargain
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Stanley

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Two things I liked about the place is the friendliness of staff and the cleanliness of the tiny motel room we were given, room 4. But it is wrong for the property to advertise itself as a resort because it simply is an old and outdated motel. I don't want to be unfair, but I haven't been in a small old motel room like Room 4 for fifty years. We even had a blanket with a cigarette burn in it. Going to the toilet and then having to wash our hands in the kitchen sink isn't acceptable any longer. There isn't anywhere in the bathroom to place a toothbrush or razor. Overall I suggest the room we were given was simply mean. At least the front office staff looked a bit embarrassed when I got there and protested about our room, although there was no remedy offered. We were there for two nights only so we put up with it, but never again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bruce

Business traveller
Stayed 1 night in Jun 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
good place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Warm and welcoming, facilitative reception. Comfortable room inclusive of breakfast in the dining room. Excellent value.
Stayed 1 night in Jun 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly, helpful staff, easy parking, good room and facilities, nice restaurant.
Stayed 1 night in Jun 2025

10/10 Excellent

Philip, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good dinning
Stayed 1 night in Jun 2025

6/10 Okay

Helen

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Management didn't deal with noisy next door room which went all night which resulted in several sleepless nights .We enjoyed the free continental breakfast and free laundry. We stayed for 4 nights and left disappointed with Management's attitude.
Stayed 1 night in Jun 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Clean, comfy bed, spacious room with everything you need, quiet , handy position to town and included breakfast. Impressed.
Stayed 1 night in Jun 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Dai

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I found the property to be clean & comfortable. The lady in reception was very helpful. Hot water for a morning shower was luke warm only.
Stayed 1 night in Jun 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff making us feel very at home Clean Restaurant great after travelling Comfortable bed Blackouts View of garden and pool
Stayed 1 night in Jun 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, friendly staff.
Stayed 1 night in Jun 2025

8/10 Good

Marjory

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and clean nice location front office staff lovely bed was terrible! But overall great stay
Stayed 1 night in May 2025