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The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa

4.5 star property

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Photo gallery for The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa

Reception
9 restaurants, lunch, dinner served; Spanish cuisine
Lobby
Outdoor pool, open 8:00 AM to 5:00 PM, pool umbrellas
9 restaurants, lunch, dinner served; Spanish cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Room service

Explore the area

View in a map
Playa Conchal S/N, Cabo Velas, Guanacaste, 232-5150
  • Conchal Beach
    ‪3 min walk‬
  • Reserva Conchal Golf Course
    ‪8 min walk‬
  • Flamingo Beach
    ‪12 min drive‬
  • Liberia (LIR-Daniel Oduber Intl.)
    ‪75 min drive‬

Room options

View all photos for Master Family Suite, Bedroom 1 : 1 King, Bedroom 2 : 2 Twin futon

Master Family Suite, Bedroom 1 : 1 King, Bedroom 2 : 2 Twin futon | 1 bedroom, premium bedding, in-room safe, desk

Master Family Suite, Bedroom 1 : 1 King, Bedroom 2 : 2 Twin futon

  • Sleeps 6
  • 1 King Bed and 2 Single Futons

View all photos for Family Jr. Suite, 1 King Bed, 1 Bunk Bed

Family Jr. Suite, 1 King Bed, 1 Bunk Bed | 1 bedroom, premium bedding, in-room safe, desk

Family Jr. Suite, 1 King Bed, 1 Bunk Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Westin Club Room, 2 Double Beds (Adults Only)

Westin Club Room, 2 Double Beds (Adults Only) | 1 bedroom, premium bedding, in-room safe, desk

Westin Club Room, 2 Double Beds (Adults Only)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Jr. Suite, 1 Bedroom, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Family Jr. Suite, 1 Bedroom, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Westin Club Suite Room, 1 King Bed (Adults Only)

1 bedroom, premium bedding, in-room safe, desk

Westin Club Suite Room, 1 King Bed (Adults Only)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Westin Club Room, 1 King Bed (Adults Only)

1 bedroom, premium bedding, in-room safe, desk

Westin Club Room, 1 King Bed (Adults Only)

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Jr. Suite, 1 Bedroom, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Premium Jr. Suite, 1 Bedroom, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Family Jr. Suite, 1 Bedroom, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Family Jr. Suite, 1 Bedroom, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Jr. Suite, 1 Bedroom, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Premium Jr. Suite, 1 Bedroom, 2 Double Beds

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Jr. Suite, 1 Bedroom, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Jr. Suite, 1 Bedroom, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Jr. Suite, 1 Bedroom, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Jr. Suite, 1 Bedroom, 1 King Bed

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa

Luxury property on the beach, with outdoor pool
Spend the day relaxing at the beach, practising your swing on The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request.
The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa offers 406 air-conditioned accommodations with DVD players and a safe. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts and a health club. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Heavenly Spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us they can't get enough of The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa's great beach location. During your stay, you're just a quick walk from Conchal Beach. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Spanish cuisine at Cauri, one of the property's 9 restaurants and 4 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, massages or facials at Heavenly Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, 2 outdoor tennis courts and a gym
  • Guests have great things to say about the pool and the beach
  • Within a 10-minute walk of Conchal Beach and Reserva Conchal Golf Course
  • Airport shuttle service available for a fee
The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 9 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. An outdoor pool, a health club, and a sauna are also featured at the luxury The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa. Self parking and valet parking are free.

This 4.5-star Cabo Velas property is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 11:00 AM.
Cauri – This restaurant specialises in Spanish cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Faisanela – This restaurant specialises in Mediterranean cuisine and only serves dinner. A children's menu is available. Open selected days.
Bamboo – This restaurant specialises in Asian cuisine and only serves dinner. A children's menu is available. Open selected days.
Manglar – This restaurant specialises in seafood and only serves dinner. A children's menu is available. Open selected days.
Spirula – This restaurant serves lunch and dinner. A children's menu is available. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
Theme parties

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 4 bars/lounges
  • 9 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Cauri
  • Faisanela
  • Manglar
  • Spirula

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Kayaking
  • Outdoor pool
  • Personal motorised watercraft
  • Pilates classes
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Snorkelling
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 42 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Bed sheets fee: USD 0 per bed, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 5:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Conchal Playa
Westin Conchal Resort
Westin Golf Resort Playa Conchal All Inclusive Cabo Velas
Westin Golf Playa Conchal All Inclusive Cabo Velas
The Westin Golf Resort Spa Playa Conchal All Inclusive
The Westin Resort & Spa, Playa Conchal Hotel Playa Conchal
The Westin Resort And Spa, Playa Conchal

The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1003 reviews
Rating 8 - Good. 226 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David Angel, Parkland

Stayed 5 nights in May 2025

10/10 Excellent

Russell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and beach. Staffs are friendly and attentive.
Stayed 4 nights in May 2025

10/10 Excellent

Rebecca

Stayed 6 nights in May 2025

10/10 Excellent

Elvira

Stayed 7 nights in Apr 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had received wonderful reviews from family and friends about the Westin Reserva Conchal resort in Costa Rica. We decided to spend 8 days at this resort for our honeymoon. Our first night was in a room with 2 full size beds and we had reserved a king bed. The second day, they moved us into our King room. Both were large and beautiful. Staff was very accommodating. We were able to walk comfortably to the pool, food court, restaurants and the beach area. There was always access to drivers with large golf carts for transportation on the resort. We used them several times. We felt like we were in a luxury jungle! There were Howler monkeys in the trees and lizards on the ground. The pool was clean and large. The restaurants offered a variety of different foods. The beach was clean, long, wide and beautiful! We had 4 relaxing massages on the beach from Sammy. (I would highly recommend you check out the BLUE TENT!) We scheduled several private excursions with ERIK. If there is anything you want to see or do in Costa Rica, contact Erik-he was the best! Our honeymoon trip to Costa Rica was fun and exciting, relaxing and also very educational. All in all it was one of our favorite adventures! Kevin & Michelle Evans
Stayed 7 nights in Apr 2025

10/10 Excellent

Giselle

Stayed 2 nights in May 2025

8/10 Good

Alexi

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t get
Stayed 4 nights in May 2025

10/10 Excellent

Luis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Resort, loved the food and beach access
Stayed 5 nights in Apr 2025

8/10 Good

Marilyn Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at the Westin resort. We thoroughly enjoyed our stay. My husband golfed one day and I rode in the cart. The course is beautiful and well maintained. We tried a few specialty restaurants. Our favourite was the Italian. Pizza by the pool was very tasty. Staff were great. Very friendly and helpful. We enjoyed trying our Spanish out with everyone which was quite entertaining. The check-in process was the only downside we experienced. We had to change rooms three times because we had been told we would have a room overlooking the golf course but the first two times, they did not. A minor inconvenience overall.
Stayed 5 nights in Apr 2025

10/10 Excellent

Eric Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful beach. Friendly staff. Great for a laid back vacation
Stayed 5 nights in May 2025

8/10 Good

Neal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, especially the adults only section. Food and entertainment was good. The negatives - there were too many golf carts going up and down the main pathways, it was very hard to walk without having to step aside multiple times. Also there were lines at the restaurants at night - not great.
Stayed 7 nights in Apr 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about our stay - paying the extra money for the Westin Club Adult Only Facilities was totally worth it. The staff & service were top notch - We will definitely be back!
Stayed 6 nights in Apr 2025

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 8 nights in Apr 2025

10/10 Excellent

Tabatha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing week at the Westin! We stayed in the Club level and it was definitely worth the extra money. We had a separate club with drinks and amenities. A separate pool with comfy chairs (and there was always a spot), club concierges that knew our name from day 1 and a separate restaurant for breakfast and lunch and premium liquors. The other restaurants were nice, easy to walk to and required no reservation. We only waited for a table once. There were lots of animals to see- monkeys, iguanas, catos, birds and the beach was right there. The only negative was the beach amenities. The beach area was run by a vendor so not the same level of service. You had to ask if you wanted a chair and bring your own towel. There was no food/drink service. To rent a kayak you had to haul it to/from the beach which was quite challenging. To access the beach you had to go through many vendors selling their services. The massages are legit though. We tried the green and yellow tents and would definitely recommend Gabbi and the yellow tent.
Stayed 7 nights in Apr 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My adult family of five enjoyed our all inclusive vacation at the Westin Playa Conchal. Lots of food options and between the 5 of us we ate at all the restaurants. Staff were very friendly and helpful - from reception, valet, hostesses, waiters, bartenders - we could not ask for better service. I highly recommend.
Stayed 6 nights in Apr 2025

10/10 Excellent

Michael, Mt horeb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite team Javier our concierge was very helpful
Stayed 7 nights in Apr 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay!
Stayed 7 nights in Apr 2025

8/10 Good

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Westin Reserva Conchal Review

We loved the property. We had two Club Suites and they were spacious and each had two full baths! Our concierge was so helpful and so attentive to little details. The golf course was beautiful and in great condition. If you are a foodie, don't go there with high expectations, though. The resort's restaurants are "good" but not exceptional. The resort is super clean and the staff is friendly and super-accommodating. Would not recommend GO Costa Rica for transports. They are expensive. FAYLA was half the price and provided excellent service. There are tons of excursions that the hotel will help you reserve.
Stayed 7 nights in Apr 2025

6/10 Okay

MALGORZATA

Liked: Cleanliness, staff & service
Did not like the beach. Limited chairs and almost no umbrellas. If you came later then 9am there was no umbrellas left. The amount of harassment that you have to take from people selling stuff was insane.
Stayed 3 nights in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both the property itself along with the staff we’re both exceptional. The staff recognized us almost immediately and was kind, courteous, and extremely helpful in every way possible. I can’t wait to go back!
Stayed 5 nights in Apr 2025

4/10 Poor

Dawn, new York

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We just got back! The hotel is beautiful. Gorgeous pool. BUT……beware of beach! I live in NYC and felt the beach was definitely not safe. The beach is public. Local people harassing you constantly for massages, wanting you to purchase souvenirs, go for a horse back ride….it was sad to see many emaciated dogs roaming on beach as well. You could not relax on a chair on the beach. Not ok! I am very dissatisfied with this hotel. Have expressed my concerns and all they could say was we realize public beaches are a big problem in Guanacaste.
Stayed 7 nights in Mar 2025

8/10 Good

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Not all staff members were kind and nice. But most of them showed excellent customer service. Would I do it again yes I would
Stayed 4 nights in Mar 2025

10/10 Excellent

Craig R Buchman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Resort in Costa Rica

Beautiful Conchal Costa Rica Property geared towards families with several restaurants
Stayed 9 nights in Mar 2025

8/10 Good

Ashley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Pros: On the beach, nice rooms, variety of restaurants, excellent staff, club level provides additional services (separate, quick check-in/out) & adults only areas. Adults only area provided a quiet, laid back atmosphere especially at the pool, breakfast, and lunch & felt like a different resort. Cons: This hotel is not set up for the beach & they make it inconvenient. There are a lack of: amenities (e.g., no palapas, towels are located out of the way in the pool area), service (e.g., have to go back to the pool area to get free drinks or food), & no water views from rooms/restaurants which is unfortunate. They basically force you to go to the pool instead. It's also a public beach so everyone is trying to sell you stuff. You can get beach layout chairs and sometimes small umbrellas (if it's windy, they won't set them up) and shade is a must so everyone is squished under a few trees. The restaurant food is okay but as expected for all inclusive. They don't allow reservations (except for 1 place, Bamboo). If you have a larger party (e.g., 5 people), they force you to wait longer. Also, the majority of people want to go to the Italian restaurant & that restaurant is so inefficient & just can't keep up. The hotel should have their other restaurants offer a better variety of food so other people will go to those as well. For example, the seafood restaurant needs to offer more than just seafood. Offer 1 basic/normal pasta dish, chicken dish, and steak dish.
Stayed 3 nights in Mar 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food! Very friendly and helpful staff. Pablo at the pool and Steak House was excellent
Stayed 4 nights in Mar 2025