Marianne Suites

3.0 star property

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Photo gallery for Marianne Suites

Penthouse | Blackout curtains, free WiFi
Exterior
Penthouse | Living area | Flat-screen TV
Lobby sitting area
Penthouse | Living area | Flat-screen TV

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Tiano Bros. corner Antonio Luna Street, Cagayan de Oro, Misamis Oriental, 9000
  • Place, Centrio Mall
    ‪7 min walk‬
  • Place, Gaisano City Mall
    ‪7 min walk‬
  • Place, Limketkai Center
    ‪15 min walk‬
  • Airport, Cagayan de Oro (CGY-Laguindingan Intl.)
    ‪59 min drive‬

Room options

Standard Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Standard Twin Room

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Class

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Premier Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Penthouse

  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

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About this property

Marianne Suites

Along with a conference centre, this smoke-free hotel has coffee/tea in a common area and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-in and tour/ticket assistance. Housekeeping is available once per stay.
Marianne Suites offers 86 air-conditioned accommodations with complimentary bottles of water and free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This Cagayan de Oro hotel provides complimentary wireless Internet access. In-room massages and hairdryers can be requested. Housekeeping is provided once per stay.

Our customers tell us that they enjoy the overall property condition at Marianne Suites. During your stay, you're just a quick walk from Macahambus Hill Cave. You'll find features such as free WiFi in public areas, plus a conference centre and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Macahambus Hill Cave and Vicente de Lara Park
  • Airport shuttle service available for a fee
As a guest of Marianne Suites, you'll find tour/ticket assistance, coffee/tea in common area, and concierge services. There are 2 meeting rooms available. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Marianne Suites also features express check-in, room service (during limited hours), and a front desk safe.

This 3-star Cagayan de Oro hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: PHP 300 for adults and PHP 200 for children
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre

Spa

  • In-room massages

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Marianne Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 450 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 300 for adults and from PHP 200 for children
  • Airport shuttle fee: PHP 2000.00 per vehicle (one-way)
  • Rollaway bed fee: PHP 450 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Marianne Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Marianne Suites Hotel Cagayan de Oro
Marianne Suites Hotel
Marianne Suites Cagayan de Oro
Marianne Suites
Marianne Suites Hotel
Marianne Suites Cagayan de Oro
Marianne Suites Hotel Cagayan de Oro

Marianne Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 10 out of 67 reviews
Rating 8 - Good. 20 out of 67 reviews
Rating 6 - Okay. 21 out of 67 reviews
Rating 4 - Poor. 10 out of 67 reviews
Rating 2 - Terrible. 6 out of 67 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Over all the hotel is not ready for accepting the guest because even the water is very slow and then the wifi don't have it.
Stayed 1 night in Feb 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
The water was yellowish and dirty . We even observed small worms in the water. We were not provided with essentials. The rooms are not even clean and smelly! We were not provided with the usual breakfast because we booked by expedia. Furthermore, their front desk personnel was so unfriendly and rude.
Stayed 1 night in Dec 2020
Verified

2/10 Terrible

david

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible place , never again

Dont stay there. waters smells and yellow. rooms are below average and door keys dont work. Also no hot showers and toilet doesnt work. I wouldnt give 1 star
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
It was okay the hotel is nice from outside including the lobby but the room is very tiny. Well, you get what you pay for. No towels set up in the bathroom and end up calling to the front desk. Very annoying air conditioning. Hotel should add on bath mat, not upon request since you really need it after taking shower. Kudos to the employees I’ve encountered including the security guards. Very courteous
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good for family vacation

the place is really nice... the place is easy to locate at the same time near downtown area.
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Its clean but the one given to us was the least .
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Hazel Ann

Liked: Cleanliness, staff & service

BAD SMELL WATER IN FAUCET & SHOWER

The room is clean and the hotel staff are very courteous and friendly.However, I really can't tolerate the smell of the WATER in the faucet. It has a bad smell that when I wash my face or brush my teeth I need to use "Bottled water" because the water in the faucet has a yellowish color and it smells bad. The same quality of water is in the shower :(
Stayed 3 nights in Aug 2019
Verified

4/10 Poor

W

Liked: Cleanliness
I did not like that my check in was not confirming to my booking. also the fact that breakfast was not included and only could get obtained by paying 300 pesos a person extra I found ridiculous
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I didnt like that the water smelled like sewer, and the AC didnt have auto settings
Stayed 1 night in Jun 2019
Verified

4/10 Poor

Marlon

Disliked: Cleanliness, property conditions & facilities, room comfort

Good place. Needs a lot repairs.

Water heather never worked. Ceiling light flashing when off and never got fixed, light was covered by a carton. Restaurant closed before the stated time. Front counter unable to change dollars. Elevetor can be operated without a key. Lobby seats torn.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Pappat

Liked: Staff & service, property conditions & facilities, room comfort
We checked un for 1 night and everything is good staff,facilities but one thing I want you to improve is the water it wasnt safe to bathe my child its too brownish and smells rusty. So far so good
Stayed 1 night in Dec 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort

Dissapponted.

Hotels.com is much expensive than actual hotel rate! The receptionist cant even justify why I paid P1500 when they have only P1200+ in their printout, said online rates are discounted, but no breakfast, and with other charges. Will never book through hotels.com again! Park at your own risk. Clogged toilet :-(
Stayed 1 night in Jan 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Old and overrated

The water coming out of the sink and the shower is brown. And the room is too old and dirty
Stayed 1 night in Sep 2018
Verified

8/10 Good

J

Liked: Cleanliness, staff & service, room comfort
Staff are friendly and pleasant. Room comfy. Just no hot shower
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Erin P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service...

It was first time for my 4 year old son to travel to CDO with such awareness. We traveled every 2 to 3 months Cebu-CDO and vice versa way back 2014 to 2015, but during those times he could not appreciate the flights nor the places we went to since he was still a baby. So a few days ago i took him to CDO so we can visit the Divine Mercy Shrine. As expected he was amazed with the flight especially when the plane would go inside the clouds. Arriving in CDO at barely 6:00 AM, my son and I were both very sleepy and ready to drag ourselves into bed. However, the first hotel where we booked on our Day 1, held on to the 12 noon check-in policy, notwithstanding the sleep-deprived look on my son's face. I offered options for room upgrade or whatsoever but the answer was a poker-face and a "no available room" statement. Take note however, that when I made the booking online, I filled up the SPECIAL REQUEST portion and i told them them that " my son and I will be arriving 6:00 so we want to request for an early check-in, to which they answer with..." Noted on this, Maam, no problem..." Well, to make the story short, we where forced to check- in in one of the city's pension houses. We had a good night sleep despite the small room, compensated though with a 40-inch TV set and very cold AC unit in the rooms. For our Day 2. grateful that they gave me a room at Marianne Suites even it was only 8:00 AM, no questions asked. GREAT CUSTOMER SERVICE INDEED! Surely coming back.
Stayed 1 night in Jun 2018
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Dont stay

This hotel was chosen because hotels.com had it as secret price reduction from 8100php to 1200php.... Some body is a jokester... The penthouse suite is 8100php each day, and regular rate is 1100php/day. Plus they would have not charged our room for breakfast if we had walked in and payed....tv didnt work in room, maintenance came by to do magic, but it quit working again to only show snow... Room could not be considered a suite even for small size filipinos... There was no desk to do any tasks, and had to leave luggage upright to access bed. Worst trick by hotels.com or actual hotel, that I've encountered in a very long while
Stayed 1 night in May 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

accessible

I've been here 4 times and I am having a comfortable stay. It is in the heart of the city so you'll have easy access to big establishment.
Stayed 1 night in May 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Good for couples, not for families and friends

The hotel staff were kind and accomodating, the facilities are in good condition, the room is clean. We just had a problem with the water supply, which I think have cleanliness issue due to discoloration of the water, it turned out to be yellowish, and also the room setups are for couples, due to the toilet's glass wall which makes others saw what's happening inside the toilet, for couples it is okay, but not for families and friends.
Stayed 2 nights in Jan 2018
Verified

4/10 Poor

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel! no hotwater! Wifi is slow

The water heater was not working. The receptionist informed me that they were using solar for the water heater so i tried to take a shower in the middle of the day where the sun is hot, but i'd waited for 30 minutes and it was not working at all. The place was too tight you wont like to stay here, im not going back in this place and I dont want to recommend this to anybody.
Stayed 6 nights in Dec 2017
Verified

2/10 Terrible

Choong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

We were traumatised by the constant search on us

My wife and I were traumatized by constant search by a member of the staff who is not a uniformed security men Location was extremely bad. Far from shopping and food areas
Stayed 3 nights in Oct 2017
Verified

8/10 Good

charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very neat hotel

First time booking a hotel in cdo and I'm happy that i found a budget wise and very neat hotel
Stayed 1 night in Oct 2017
Verified

2/10 Terrible

Royax

Disliked: Staff & service

Bad Experience

I stayed on this hotel for 2 nights. When I am staying in a hotel, it's very important for me to have a good wifi/Internet connection. And I consider a bad hotel and bad service if it doesn't meet my need. On my second day, the wifi/Internet connection on the second floor didn't work. I asked the reception 4 times to check the problem because it worked fine on the first day. But no action was made. The receptionist didn't even get back to me to give feedback when I called her the first time. Because they didn't bother to solve the problem, I gave up. I hope the hotel management will look at this issue and I hope the other guests won't experience the same frustration as I have.
Stayed 2 nights in May 2017
Verified

6/10 Okay

David

Disliked: Cleanliness, staff & service

Meeeehhhh

No hot water, dirty sheets... advertised free breakfast but at check out charged me because I booked thru Expedia
Verified

6/10 Okay

probinsyano

Liked: Staff & service

fsdc reunion 2017

Stayed for 4 nights. Attended our reunion with coworkers havent talked to or seen since 30 yrs ago. Hotel has no hot water and wifi not working. No comp breakfast either. Hotel has no rest or bar. Staff sermed ok for the whole duration of my stay. No towels when i arrived in the room. I have to call the desk and ask for towels.
Verified

6/10 Okay

Roger

Liked: Staff & service, property conditions & facilities, room comfort

Good location and modern hotel

Good location and local food. Modern rooms and very good service. Cleanliness was excellent in first room we had but in moving to more expensive room the cleaning staff did not clean the room effectively. Wifi is patchy