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Crystalbrook Flynn

Property class: 5 and above

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Photo gallery for Crystalbrook Flynn

Outdoor pool
View from property
Breakfast, lunch, dinner served; sea views
Sea Suite Two Bedrooms | Beach/ocean view
Flynn Suite | Living area | 55-inch Smart TV with digital channels, TV, Netflix

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
68/72 Abbott St, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Esplanade Lagoon
    ‪3 min walk‬
  • Place, Reef Fleet Terminal
    ‪6 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Urban King

Premium bedding, minibar, in-room safe, desk

Urban King

9.4 out of 10
Exceptional
(125 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, minibar, in-room safe, desk

Urban Twin

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Harbour King

Harbour King | Premium bedding, minibar, in-room safe, desk

Harbour King

9.2 out of 10
Wonderful
(38 reviews)
  • Harbour view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Master

Urban Master | Premium bedding, minibar, in-room safe, desk

Urban Master

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sea King

Sea King | Premium bedding, minibar, in-room safe, desk

Sea King

9.4 out of 10
Exceptional
(34 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Urban

Premium bedding, minibar, in-room safe, desk

Family Urban

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Urban Suite One Bedroom

Urban Suite One Bedroom | Premium bedding, minibar, in-room safe, desk

Urban Suite One Bedroom

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sea Suite One Bedroom

Sea Suite One Bedroom | Premium bedding, minibar, in-room safe, desk

Sea Suite One Bedroom

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite Two Bedroom

Urban Suite Two Bedroom | Premium bedding, minibar, in-room safe, desk

Urban Suite Two Bedroom

  • City view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Sea Suite Two Bedrooms

Sea Suite Two Bedrooms | Premium bedding, minibar, in-room safe, desk

Sea Suite Two Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Urban Balcony King

Urban Balcony King | Premium bedding, minibar, in-room safe, desk

Urban Balcony King

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Flynn Suite

Flynn Suite | Premium bedding, minibar, in-room safe, desk

Flynn Suite

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About this property

Crystalbrook Flynn

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
Crystalbrook Flynn offers 311 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Eleme has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is open selected days.
Our customers tell us they can't get enough of Crystalbrook Flynn's great location. During your stay, you're just a quick walk from Cairns Esplanade. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at Boadwalk Social, a family restaurant with ocean views
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, body treatments or deep-tissue massages at Eleme
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute walk from Cairns Esplanade and 8 minutes on foot from Cairns Central Shopping Centre
Crystalbrook Flynn offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Crystalbrook Flynn.

This 5-star Cairns hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.
Boadwalk Social – Overlooking the ocean, this family restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Flynn's Italian – Overlooking the ocean, this family restaurant serves breakfast and dinner. Open daily.
Whiskey and Wine – Overlooking the ocean, this wine bar only serves dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boadwalk Social
  • Flynn's Italian
  • Whiskey and Wine

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1 per cent for credit card payments
Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 15 for children
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Crystalbrook Flynn Hotel
Crystalbrook Flynn Cairns
Crystalbrook Flynn Hotel Cairns
Flynn a Crystalbrook Collection Hotel

Crystalbrook Flynn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1002 reviews
Rating 8 - Good. 197 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
The reception staff were excellent
Stayed 2 nights in Jan 2026

10/10 Excellent

Costa

Liked: Cleanliness, amenities, property conditions & facilities
Helpful service, clean room and facilities.It was a lovely stay.
Stayed 1 night in Jan 2026

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities
Great place to stay, great position
Stayed 7 nights in Jan 2026

8/10 Good

Anovanh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely harbour view room, which was clean & well set up with nice amenities and location wise, it’s central & perfect for those who would be walking around. Our checkin experience was great, very kind reception staff. However, we wouldn’t say this was a ‘5-star’ experience. We do think the beds and towels were quite worn and require an upgrade. Although the most disappointing was the breakfast service - not worth the money at all & regretted this decision. You can’t order off the menu, with the exception of an omelette (which we only found out about after overhearing another guest), no variety at all plus bland. Given we were in Cairns, we thought they’d at least offer freshly squeezed juices but it was sugary and same fruits, no tropical fruit options. Overall the stay was good.
Stayed 6 nights in Dec 2025

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was great, amenities were good. Food and beverages were decent. Room lighting was a problem. Good mood lighting,but too dim for groomin/make-up.
Stayed 6 nights in Jan 2026

10/10 Excellent

Dianne

Stayed 4 nights in Jan 2026

8/10 Good

Ziying

Travelled with family
Liked: Amenities, property conditions & facilities
We had a nice stay for 4 nights. The hotel is centrally located, close to the fleet terminal.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ashlar

Liked: Cleanliness, amenities, property conditions & facilities
Loved room and proximity to esplanade and shops and restaurants that were under cover.
Stayed 3 nights in Dec 2025

10/10 Excellent

Caillan

Liked: Cleanliness
Stayed 5 nights in Dec 2025

10/10 Excellent

Horazio, Sammamish

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony had a great view. We loved the area and amenities. Breakfast was average in comparison to other Australian hotels.
Stayed 5 nights in Dec 2025

10/10 Excellent

Bhavana

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 4 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel for a city break. good wifi, clean, spacious. Friendly efficient staff. comfortable beds. good bathroom. would definitely stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Brooke

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel, great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Gurkirat

Liked: Cleanliness, staff & service, property conditions & facilities
Really good
Stayed 4 nights in Dec 2025

8/10 Good

Erika

Stayed 5 nights in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Kath

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice view… comfy beds, even for twin share.
Mini bar including coffee machine
View from window of urban room
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Clean, well located, good wifi, friendly staff and easy check in
Stayed 1 night in Dec 2025

10/10 Excellent

Gabriela

Stayed 3 nights in Dec 2025

8/10 Good

Kylie

Stayed 2 nights in Dec 2025

10/10 Excellent

Yumiko

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Dec 2025

10/10 Excellent

Douglas

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Manager Michael and all the staff at reception were exceptional in getting our two harbour view rooms close together on same floor. Michael even escorted us to the rooms to make sure we were happy with them, and they were perfect! Location on the Esplanade Lagoon swimming park was fantastic for our family because our 6 year old grandson loved the swimming. The open air bar and restaurant on lagoon side was so convenient for us, very bright & airy area, that flowed seamlessly into the waterfront. We felt it was the best location in Cairns! We really liked the Parkade at the Hotel because we had a rental car and it was quick & easy to get to the car on excursion days. We’re super happy we picked the Crystallbrook Flynn!
View of Esplanade lagoon pool from our rolm
Lovely walking area all along the waterfront side of hotel.
Stayed 7 nights in Dec 2025