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Hides Hotel Cairns

Property class: 3.5

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Photo gallery for Hides Hotel Cairns

Terrace/patio
Point of interest
Exterior detail
Point of interest
Daily continental breakfast (AUD 12.50 per person)

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
87 Lake Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪3 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪5 min walk‬
  • Place, Esplanade Lagoon
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Premium King Plus Room

In-room safe, desk, free WiFi, bed sheets

Premium King Plus Room

  • Sleeps 3

View all photos for King Room

King Room | In-room safe, desk, free WiFi, bed sheets

King Room

7.8 out of 10
Good
(64 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi, bed sheets

Family Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for King Room Plus

King Room Plus | In-room safe, desk, free WiFi, bed sheets

King Room Plus

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Premium King Room

In-room safe, desk, free WiFi, bed sheets

Premium King Room

  • Sleeps 2

View all photos for Family Room

In-room safe, desk, free WiFi, bed sheets

Family Room

  • Sleeps 4

King Room

  • Sleeps 2

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About this property

Hides Hotel Cairns

This smoke-free hotel features a meeting room, laundry facilities and tour/ticket assistance. WiFi in public areas is free. Other amenities include a vending machine. Weekly housekeeping is available.
Hides Hotel Cairns offers 94 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and a ceiling fan. Housekeeping is provided on a weekly basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Hides Hotel Cairns's great location gets high marks from our customers. During your stay, you're just a quick walk from Cairns Esplanade. Free WiFi in public areas, breakfast (surcharge) and a meeting room are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include locker space, a meeting room and laundry facilities
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute walk from Cairns Esplanade and 8 minutes on foot from Reef Fleet Terminal
As a guest of Hides Hotel Cairns, you'll find a terrace, a vending machine, and tour/ticket assistance. Public spaces have free WiFi. Hides Hotel Cairns also features laundry facilities and a lift.

This 3.5-star Cairns hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:00 AM for a fee: AUD 12.50 for adults and AUD 6.25 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 42-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.3 per cent for credit card payments
The front desk is open daily from 7:30 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for AUD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay
  • Breakage deposit: AUD 100 per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 12.50 for adults and from AUD 6.25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:30 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Hides Hotel
Hides Cairns
Hides Hotel
Hides Hotel Cairns
Hotel Hides Cairns
Hotel Crocodile Hides
Hides Hotel Cairns Hotel
Hides Hotel Cairns Cairns
Hides Hotel Cairns Hotel Cairns

Hides Hotel Cairns Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 229 out of 1002 reviews
Rating 8 - Good. 350 out of 1002 reviews
Rating 6 - Okay. 223 out of 1002 reviews
Rating 4 - Poor. 107 out of 1002 reviews
Rating 2 - Terrible. 93 out of 1002 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Serguei

Stayed 8 nights in Dec 2025

2/10 Terrible

Tricia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s a polished, clear review you can post for your recent Cairns stay—firm but factual: The only positive thing about this hotel is its location — close to everything. Unfortunately, the negatives far outweigh that, making this the worst hotel we have ever stayed in. • The shower had visible black mould along the sliding door tracks. • The wardrobe door was completely stuck and unusable. • The air conditioner would stop cooling after about two hours, freeze up, then leak water when turned off. The only solution offered was a towel to catch the dripping water. • Housekeeping was extremely poor. After requesting room cleaning, only two beds were made. Rubbish bins were left full, and used towels were left on the floor. We complained and asked for proper cleaning, but when we returned later, only one additional bed was made nothing else was cleaned. The old towels and rubbish remained. Sadly, even on checkout day, the pile of used towels was still there. We had to dispose of our rubbish ourselves in the laundry area. • The noise outside was constant and disturbing — drunk people yelling, fighting, and causing disturbances at night. It felt unsafe, especially with kids. On our last night, while having dinner downstairs at the Chilean Streetfood, four police officers and two city security staff arrested someone right outside the hotel entrance during our meal. Yes, the hotel is cheap but it is absolutely not worth it. I would strongly recommend avoiding this hotel.
Stayed 9 nights in Dec 2025

10/10 Excellent

carmen

Situation is excellent, can walk to eveything.
Stayed 1 night in Jan 2026

6/10 Okay

joseph

Stayed 1 night in Jan 2026

4/10 Poor

Samantha

Stayed 3 nights in Dec 2025

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was phenomenal but, the internet was terrible
Stayed 3 nights in Jan 2026

2/10 Terrible

Tracey

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed the room was filthy. Mould in tiles in shower rubbish left underneath the vanity Slim and hair particles around the bottom of toilet Some sort of grease inside of vanity Will not be recommending this place to any one the price I paid for 1 night was absolutely rediculas
Discusting
Discusting
Disgusting
Stayed 1 night in Dec 2025

6/10 Okay

Amber

Travelled with family
Disliked: Property conditions & facilities
The room was fine. The linen was clean as was the bathroom. It's definitely a run down hotel but to just go to sleep for one night, it was ok.
Stayed 1 night in Dec 2025

8/10 Good

Sandra

Travelled with family
Liked: Staff & service
Bathrooms could have been a little cleaner. Very quiet place which was very good. Walking distance to everything. Would stay there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Elsie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 6 nights in Nov 2025

6/10 Okay

Reece

Travelled with partner
Liked: Cleanliness, amenities
Good price great room no blankets on bed only sheets
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 2 nights in Nov 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An old favourite where I and lots of Cooktown locals have been coming for years but that was mainly because of the price and for the free breakfast with boiled eggs. Not a great continental breakfast now but was quite cheap. The really good thing is the reception is open until about 2100 hrs. Other similar priced Cairns hotels close well before. But really clean and had a comfy bed which is the main thing.
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Stayed 3 nights in Oct 2025

10/10 Excellent

Madison

Stayed 1 night in Nov 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
Room was clean, towels, soap etc and coffee and tea provided. Reception very helpful.Bed was comfortable and price was excellent. Location good for esplanade walk and other attractions.
Stayed 1 night in Nov 2025

4/10 Poor

Katherine

Disliked: Cleanliness, amenities
Room wasn’t clean, examples hair on pillows, floor. Etc
Stayed 3 nights in Nov 2025

4/10 Poor

VAIVAI

Liked: Cleanliness, amenities, property conditions & facilities
First time here, check in took a while as receptionist was on phone, would help if they let us know of the delay due to phone bookings etc. another lady checked me in ,which made the process even faster which I was happy about. The location is good, close to everything and transports, very convenient. The room was big but downfall was the aircon wasn't cold enough , the temp was already set and couldn't change it to make it abit colder due to the heat weather up here in the north tropics, luckily the fan was working it kinda made the stay abit breezy, curtains had to be closed all the time due to sunny through the window and then youl feel the heat come through it,. Everything was good , location, the room but it was just the aircon that wasn't cold enough to help ease the heat temperature, the receptions air-condition is way more colder than the rooms. * I've put the red tag to clean room whilst out, came back to find it not cleaned. I asked a worker about it and was told I needed to inform receptionist if I wanted it cleaned, so something to note down since I didn't know. * It's worth to book the hotel car park, if I knew I would of booked it for the whole of my stay, the road carparks was a nightmare, especially when your room is far away from the elevator , and carpark ticket has to be checked and paid every hour. I booked carpark on my last night and it was worth it. Overall hotel is good, just some little things that sometimes goes a missed.
Stayed 3 nights in Nov 2025

8/10 Good

Sindy

Liked: Cleanliness, staff & service
Room was spaciest checkin was plesent and the use of the suitcase locker was great. Downside was the wi fi couldn’t watch any movies had to use personal hotspot
Stayed 1 night in Nov 2025

10/10 Excellent

Solema

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2025

8/10 Good

Kierra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
You get what you pay for so I truly can’t complain. Only downsides were the room was a decent hike from the elevator and our room didn’t come with a blanket, the bed just had a sheet on it so we had to walk down to the lobby to request a blanket. I also requested extra towels on the first night of our stay and the woman at the desk told me they didn’t have any clean towels at all, which I found strange. Otherwise though, the room got the job done and we loved the location of the place. We were able to walk to everything and we also appreciated the brochures in the hotel lobby to assist us with planning excursions. All in all, I would say it’s definitely worth what you pay for!!
Stayed 2 nights in Nov 2025

6/10 Okay

Xiaohong, Dallas

Travelled with family
Liked: Cleanliness
Good location. Room and hotel are a little old. The WiFi is unavailable in most of times.
Stayed 3 nights in Nov 2025

6/10 Okay

Mark de

Business traveller
Liked: Cleanliness
Disliked: Amenities
budget room with budget conditions
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a fnq local I have stayed here before but not for many years . The hotel is looking good now. The bed was comfortable and the room pristine but the aircon could have been colder as it was still warm in the middle of the day. What annoyed me though was there were no bath mats or teaspoons. Even a plastic one instead of a stick would have been good. But still good value for the location in the middle of town. I will stay there again.
Stayed 3 nights in Oct 2025

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