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Novotel Cairns Oasis Resort

4.5 star property

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Photo gallery for Novotel Cairns Oasis Resort

Outdoor pool, pool umbrellas, pool loungers
Serves lunch, dinner and brunch
Outdoor pool, pool umbrellas, pool loungers
Serves lunch, dinner and brunch
In-room safe, individually decorated, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
122 Lake St, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪3 min walk‬
  • Cairns Night Markets
    ‪6 min walk‬
  • Cairns Central Shopping Centre
    ‪8 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Pool View

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds, Pool View

8.4 out of 10
Very good
(18 reviews)
  • 26.5 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

7.6 out of 10
Good
(14 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(10 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(26 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite (Deluxe)

Family Suite (Deluxe) | In-room safe, individually decorated, individually furnished

Family Suite (Deluxe)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Pool View

In-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Double Beds, Pool View

9.0 out of 10
Wonderful
(18 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Double Beds

8.6 out of 10
Excellent
(18 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | In-room safe, individually decorated, individually furnished

Suite

  • Sleeps 3
  • 1 King Bed

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The price is €363
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About this property

Novotel Cairns Oasis Resort

Luxury hotel with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Novotel Cairns Oasis Resort offers 314 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Cairns hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Cairns Oasis Resort's great location. During your stay, you're just a quick walk from Cairns Esplanade. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy garden views while dining at Moku
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and scooters/mopeds to rent
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Cairns Esplanade and 6 minutes on foot from Cairns Night Markets
Novotel Cairns Oasis Resort offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 1938 square feet (180 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Cairns Oasis Resort. Parking is available for a fee.

This 4.5-star Cairns hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Moku – Overlooking the pool and garden, this restaurant serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).
Moku Bar + Grill – This bar serves brunch, lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Moku Beach Club – This poolside bar serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 37 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Moku
  • Moku Bar + Grill
  • Moku Beach Club

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,938 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 200
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 15 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 37 per person
  • Covered self-parking fee: AUD 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 15 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Novotel Oasis Resort
Cairns Novotel Resort
Cairns Oasis Novotel
Novotel Cairns
Novotel Cairns Oasis
Novotel Cairns Oasis Resort
Novotel Oasis
Novotel Oasis Resort
Novotel Oasis Resort Cairns
Oasis Cairns Resort
Accor Cairns Oasis Hotel
Novotel Cairns Oasis Hotel Cairns
Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns

Novotel Cairns Oasis Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 392 out of 695 reviews
Rating 8 - Good. 213 out of 695 reviews
Rating 6 - Okay. 59 out of 695 reviews
Rating 4 - Poor. 24 out of 695 reviews
Rating 2 - Terrible. 7 out of 695 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our first time in Cairns and our Novatel stay was excellent
Stayed 5 nights in Apr 2025

8/10 Good

Anish, Porirua

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent for families with kids. Hotel does need a revamp / renovation. Bathroom room paint peeling off due to moisture and water seeping out from the shower as tile slope for drain was not inclined much. A/c stoped working on the last night, it was hot an muggy. Tried to call the reception no answer but have mentioned this upon check out. They did apologise.
Stayed 9 nights in Apr 2025

8/10 Good

Aleksandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area, sandy beach and pool bar
Stayed 7 nights in Apr 2025

8/10 Good

Prue

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness and friendly staff made for a great stay. New roller blinds would just made the rooms extra clean feeling
Stayed 6 nights in Apr 2025

10/10 Excellent

cristina Daza

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Mar 2025

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2025

4/10 Poor

Colin

Liked: Cleanliness, property conditions & facilities
After initial check in only to be told our room was not ready. They will let us know when it is. Over an hour later and asking 3 times, they advised room still is not ready. Eventually gave us another room. By the pool day 3 and tables were filthy. Asked a bar attendant for a cloth to clean them. Was hand a cloth. Wouldn't have been so annoying if 3 staff weren't standing there talking. We'll clean the tables for you. Overall a good place and can only hope our stay was a few off days for staff.
Stayed 3 nights in Apr 2025

8/10 Good

Aimee

Stayed 6 nights in Apr 2025

8/10 Good

Charles

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all wonderful and couldn't help you enough. The pool area, whilst extremely kid friendly, was still able to cater for adults with a good bar area. Getting a lounge around the pool, can be challenging with people just leaving towels on the lounge for hours at time to reserve them, when someone else could have been using them. Sometimes you just have to move the towels and use the lounge. Rooms are a good size, and all conveniently located to the pool. We were in a family group with adult children and grandchildren, it proved the ideal resort for us. The breakfast was also good.
Stayed 7 nights in Apr 2025

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort with kids. The pool is magnificent , with the sandy beach. Swim up bar is a bonus. It’s great you can order food even at the swim up bar. The resort staff very helpful and very friendly. The breakfast buffet is excellent, so much to chose from . The lady who is greeting you is super lovely. Rooms are clean and perfect for a good night sleep beds are extra comfortable. Everything is wonderful in this hotel so close to the esplanade like 5 min walk. Only issue I had, the let the public to walk in and swim in the pool, by 10 am there was no available chairs and most people who reserved the sun beds had their own towels from outside I even asked one of them they told me they can just walk in while the paying customers don’t get a sunbed, while I paid over $200 for a night. Due to the public traffic on Saturday the pool was hectic. They need to respect the customers and close the public out who just wish to walk in for a swim. Otherwise I loved the resort would return again
Stayed 6 nights in Apr 2025

4/10 Poor

Pauline

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Our room was like staying in a motel room from the 80's. Chipped tiles, mold around the tub.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and guest spaces. Local walking to supermarket and access to tours. Short taxi from the airport.
Stayed 4 nights in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Cynthia Elizabeth

Stayed 3 nights in Mar 2025

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, will stay again. All staff were lovely and helpful. Buffet breakfast had lots of options.
Stayed 3 nights in Mar 2025

8/10 Good

Tracey

Stayed 2 nights in Mar 2025

10/10 Excellent

Alfred Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately with cyclone Alfred we lost the first 4days at Novotel
Stayed 14 nights in Mar 2025

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to walk to amenities
Stayed 3 nights in Mar 2025

8/10 Good

Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area close to everything on the esplanade
Stayed 5 nights in Mar 2025

10/10 Excellent

Dale, Edmotnon

Liked: Cleanliness, staff & service, property conditions & facilities
The Joel has been updated and the rooms are spacious. The bed was comfortable. It was in walking distance of top tourist attractions and lots of restaurants.
Stayed 6 nights in Mar 2025

10/10 Excellent

ROYAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2025

10/10 Excellent

Arben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Simone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Loved the pool.
Stayed 3 nights in Feb 2025

10/10 Excellent

Yanina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our stay

10/10 Excellent

Bill

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Everything you could want in a stay. Breakfast was amazing, staff was amazing, pool was amazing, even had a smaller gym area on the first floor.
Stayed 4 nights in Feb 2025