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Pacific Hotel Cairns

4.5 star property

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Photo gallery for Pacific Hotel Cairns

Reception
Aerial view
Lobby sitting area
Executive Luxury Suite | In-room safe, blackout curtains, iron/ironing board, free WiFi
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Cairns Marlin Marina
    ‪5 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪10 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior King Balcony Room

Superior King Balcony Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior King Balcony Room

8.4 out of 10
Very good
(80 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe King Balcony Room

Deluxe King Balcony Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe King Balcony Room

8.6 out of 10
Excellent
(44 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior King Balcony Suite

Superior King Balcony Suite | In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior King Balcony Suite

9.2 out of 10
Wonderful
(27 reviews)
  • 50 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Luxury Suite

Executive Luxury Suite | In-room safe, blackout curtains, iron/ironing board, free WiFi

Executive Luxury Suite

8.4 out of 10
Very good
(7 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive King Room

Executive King Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Executive King Room

8.8 out of 10
Excellent
(51 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Pacific Hotel Cairns

Luxury hotel with 24-hour front desk and outdoor pool
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, laundry facilities and a 24-hour front desk. Housekeeping is available once per stay.
Pacific Hotel Cairns offers 207 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Pacific Hotel Cairns's great location. During your stay, you're just a quick walk from Cairns Esplanade. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Brazilian cuisine while dining at Bushfire Flame Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Cairns Esplanade and 5 minutes on foot from Cairns Night Markets
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a vending machine, and multilingual staff are also featured at the luxury Pacific Hotel Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Cairns hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Bushfire Flame Grill – This restaurant specialises in Brazilian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (AUD 15 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 25 per person
  • Uncovered self-parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Pacific Hotel Cairns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 490 out of 1010 reviews
Rating 8 - Good. 331 out of 1010 reviews
Rating 6 - Okay. 115 out of 1010 reviews
Rating 4 - Poor. 42 out of 1010 reviews
Rating 2 - Terrible. 32 out of 1010 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

TOM

Stayed 1 night in Aug 2025

10/10 Excellent

Yukiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place right by all the Cairns action! We had a nice room that was very spacious and great views!
Stayed 3 nights in Jul 2025

2/10 Terrible

Joan

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel front desk staffs were unprofessional
Stayed 1 night in Jul 2025

8/10 Good

Diat-Anne

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

6/10 Okay

Marion

Liked: Cleanliness

Just okay.

Starting to look dated. The lifts were terrible and a mix up with breakfast charges.
Stayed 3 nights in Jul 2025

8/10 Good

Lynn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Not as accessible as i thought it would be!
Stayed 1 night in Jul 2025

2/10 Terrible

Beck

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs, leaking roof, fresh towels were dirty and staff shortages. Elevator buttons held in with tape and lifts not working. If you wish to sleep don't book this hotel due to street noise.
Stayed 2 nights in Jul 2025

8/10 Good

Melvin

Stayed 4 nights in Jul 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the location as were able to walk everywhere we wanted to go.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size comfortable room.Close to all I need to do in the city.
Stayed 2 nights in Jul 2025

10/10 Excellent

???

Stayed 2 nights in Jul 2025

8/10 Good

Christie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Discount for hotel guests on breakfast and flame grill eatery were most welcome. Location is excellent. Much enjoyed and will definitely use the hotel again
Stayed 7 nights in Jun 2025

6/10 Okay

MIRANDA

Stayed 3 nights in Jul 2025

6/10 Okay

Andrea

Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and fantastic location. We were at walking distance from everywhere in Cairns and also well connected to any day-trips. And the staff is lovely too.
Stayed 3 nights in Jun 2025

10/10 Excellent

Vidya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Mark

Stayed 3 nights in Jul 2025

8/10 Good

Gregory, Coolum Beach

Stayed 1 night in Jul 2025

8/10 Good

ABBAS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice crew and good service
Stayed 6 nights in Jun 2025

10/10 Excellent

Cheryl

Stayed 1 night in Jul 2025

10/10 Excellent

Mathew

Stayed 2 nights in Jun 2025

10/10 Excellent

Mayuri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean, comfortable and spacious. Also the view from our place was beautiful! Love waking up to it. Another plus is that it’s close to so many tourist spots (just a 5 minute walk from the Great Barrier Reef Terminal) and food places.
Stayed 4 nights in Jun 2025

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Wendy

Travelled with partner
The property is in a great location. Very annoyed with drilling work above our room which we were not made aware of when we checked in. So loud that we could hardly speak over it. Management did not seem to care when we complained about it.
Stayed 7 nights in Jun 2025