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Pacific Hotel Cairns

4.5 star property

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Photo gallery for Pacific Hotel Cairns

Relax in our welcoming lobby, featuring a staffed front desk, comfortable seating, and a grand staircase.
Relax in a tranquil space with a vibrant beach scene, wicker chairs, and ample lighting.
Experience a tropical getaway amidst lush greenery and serene waters, with modern accommodations and breathtaking views.
Relax in a spacious room with a large bed, seating area, and floor-to-ceiling windows offering a view of the swimming pool and lush greenery.
Relax on the balcony with a wicker sofa set and take in the city and water views.

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Marlin Marina
    ‪5 min walk‬
  • Cairns Central Shopping Centre
    ‪10 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe King Balcony Room

Deluxe King Balcony Room | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe King Balcony Room

8.4 out of 10
Very good
(34 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Luxury Suite

Executive Luxury Suite | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Executive Luxury Suite

7.6 out of 10
Good
(5 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior King Balcony Suite

Superior King Balcony Suite | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior King Balcony Suite

9.4 out of 10
Exceptional
(21 reviews)
  • 49.6 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive King Room

Executive King Room | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Executive King Room

8.8 out of 10
Excellent
(43 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior King Balcony Room

Superior King Balcony Room | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior King Balcony Room

8.4 out of 10
Very good
(73 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Pacific Hotel Cairns

Luxury hotel with 24-hour front desk and outdoor pool
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, laundry facilities and a 24-hour front desk. Housekeeping is available once per stay.
Pacific Hotel Cairns offers 207 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Pacific Hotel Cairns's great location. During your stay, you're just a quick walk from Cairns Esplanade. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Brazilian cuisine while dining at Bushfire Flame Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Cairns Esplanade and 5 minutes on foot from Cairns Night Markets
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a vending machine, and multilingual staff are also featured at the luxury Pacific Hotel Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 4.5-star Cairns hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Bushfire Flame Grill – This restaurant specialises in Brazilian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (AUD 15 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 25 per person
  • Uncovered self-parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Pacific Hotel Cairns Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 489 out of 1008 reviews
Rating 8 - Good. 335 out of 1008 reviews
Rating 6 - Okay. 119 out of 1008 reviews
Rating 4 - Poor. 38 out of 1008 reviews
Rating 2 - Terrible. 27 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephenie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Belinda

Business traveller
Liked: Cleanliness, staff & service

Good location, tired hotel

Hotel near water and in good location. Room seemed a little tired as did the hotel. Pool ok.
Stayed 3 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
My only challenge with my stay was that the toilet fill valve was leaking, creating a small puddle on the floor overnight that got my socks wet.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Near everything we needed and more. Great staff!
Stayed 6 nights in Mar 2025

10/10 Excellent

Bronislava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good sized rooms
Stayed 2 nights in Apr 2025

2/10 Terrible

Kevin

Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and convenient for my needs
Stayed 1 night in Apr 2025

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd Stay at this hotel. Great Location. near restaurants, Casino, pool/lagoon and markets
Stayed 5 nights in Mar 2025

8/10 Good

Ian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ilan, West Palm Beach

Stayed 1 night in Apr 2025

10/10 Excellent

Ilan, West Palm Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good value. Staff was very accommodating.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great position, great views from 9th floor. Corner unit was very spacious.
Stayed 4 nights in Apr 2025

10/10 Excellent

Leigh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, comfortable, with great facilities.

Great hotel. Close to everything. I visit Cairns regularly for business & Only ever stay at the Pacific when in Cairns.
Stayed 2 nights in Apr 2025

8/10 Good

Rod

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a King balcony suite, good sized with great outlook. Nightlife in this area is active so be prepared for late light roudiness on the streets below. Didn't like the shower in the bath, fails to get the best of either amenity also lowish water pressure. Fridge was tiny and no microwave, we don't eat out for every meal, for our long stay was inconvenient for us. Pool was OK sized though we always prefer some sort of seperation where possible for private swims rather than the edge being lined with deck chairs facing in. Hotel is reasonably well maintained, staff friendly and couteous, location is excellent.
Stayed 8 nights in Apr 2025

10/10 Excellent

Shahid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Location for great reef barrier trip tours operators
Stayed 2 nights in Apr 2025

6/10 Okay

Pravin, Sandy Springs

Disliked: Property conditions & facilities
Hotel room was basic and a bit run down in my opinion. A bit disappointing. Location however was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Deshawn, Jacksonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice place for convenience and not a lot of extra unnecessary stuff. Easy access to the Cairns area and Marina
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a problem with the in-room safe and several staff were involved. Always >1 person if I was not present. Upon access, a manager was added for moving my items to the front desk safe. All was accounted for when I retrieved my items!
Stayed 3 nights in Mar 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near the centre of town. Enjoyed the location to everything
Stayed 5 nights in Apr 2025

6/10 Okay

Jolene

Liked: Staff & service
The location was perfect. The a/c in the room wasn’t great. And it didn’t have any fan in the bathroom to run during a shower.
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Stayed 4 nights in Mar 2025

10/10 Excellent

Paul Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that was provided for me was clean and spacious. The wi-fi service, on the other hand, was underperforming as it disconnected from time to time while using it.
Stayed 2 nights in Mar 2025