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Pacific Hotel Cairns

4.5 star property

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Photo gallery for Pacific Hotel Cairns

Executive Luxury Suite | In-room safe, blackout curtains, iron/ironing board, free WiFi
Lobby sitting area
Reception
Superior King Balcony Suite | Balcony view
Premium Balcony Suite | In-room safe, blackout curtains, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Cairns Marlin Marina
    ‪5 min walk‬
  • Place, Cairns Night Markets
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior King Balcony Room

Superior King Balcony Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior King Balcony Room

8.4 out of 10
Very good
(84 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe King Balcony Room

Deluxe King Balcony Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe King Balcony Room

8.6 out of 10
Excellent
(46 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • City view

View all photos for Superior King Balcony Suite

Superior King Balcony Suite | In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior King Balcony Suite

9.0 out of 10
Wonderful
(29 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Park view

View all photos for Executive Luxury Suite

Executive Luxury Suite | In-room safe, blackout curtains, iron/ironing board, free WiFi

Executive Luxury Suite

8.4 out of 10
Very good
(7 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive King Room

Executive King Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Executive King Room

8.8 out of 10
Excellent
(54 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium King Balcony Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium King Balcony Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Sea view

View all photos for Premium Balcony Suite

Premium Balcony Suite | In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Balcony Suite

  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Premium Twin Balcony Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Twin Balcony Room

  • Sleeps 2
  • 2 Single Beds
  • Sea view

Similar properties

Exterior
Oaks Cairns Hotel
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 366 reviews
The price is €116
includes taxes & fees
26 Jan - 27 Jan
Oaks Cairns Hotel

About this property

Pacific Hotel Cairns

Luxury hotel with an outdoor pool, steps from Cairns Esplanade
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, laundry facilities and a 24-hour front desk. Housekeeping is available once per stay.
Pacific Hotel Cairns offers 207 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Pacific Hotel Cairns's great location. During your stay, you're just a quick walk from Cairns Esplanade. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Brazilian cuisine while dining at Bushfire Flame Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Cairns Esplanade and 5 minutes on foot from Cairns Night Markets
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a vending machine, and multilingual staff are also featured at the luxury Pacific Hotel Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Cairns hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Bushfire Flame Grill – This restaurant specialises in Brazilian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (AUD 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 25 per person
  • Uncovered self-parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Pacific Hotel Cairns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 493 out of 1004 reviews
Rating 8 - Good. 322 out of 1004 reviews
Rating 6 - Okay. 116 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything within walking distance. Stores our bags when we were out on boat for 2 days. Excellent service and location
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel that's within walking distance to shopping, restaurants, bars, the cruise terminal, and so much more. The room was large, the bed was cozy comfortable, and the bathroom was exceptional with standalone shower and huge tub. I'll definitely, GLADLY stay here again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Gregory

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel! Walkable to shopping AND to the water for tours and the Esplanade is well done !!! Not a complaint
Stayed 4 nights in Oct 2025

10/10 Excellent

Beverly

Stayed 4 nights in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location. Breakfast option was expensive but there are lots of cheaper places to eat near by.
Stayed 2 nights in Sep 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellant place to stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Excellent location and they held our bags without a problem.
Stayed 1 night in Oct 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a clean and comfortable hotel room one night prior to a 7-day dive trip on a liveaboard. Pacific Hotel Cairns delivered nicely! The room was wonderful and the bed was so very comfy. It's located within walking distance to nearly everything.. restaurants, bars, coffee shops, etc. I'll definitely stay here again!
Stayed 1 night in Oct 2025

4/10 Poor

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be aware of construction works. Untidy, outdated

This motel was probably one of the worst i have experienced in a long time. Out dated, dirty/stained towels and bed sheets, mould in shower, general untidy. wasnt until i arrvied that i found out construction was going on within the building. Started from as early as 6am drilling into concrete, even though posted that it wouldnt start until 9:30. Went to relax and couldnt even sleep. The hotel should have it stated when booking that construction is happening. Rooms have no soundproofing, private balcony isnt private. Room doors dont soft close so you can hear everyones door slam shut. Noisy hallways. Buffet breakfast not worth the money. Completely ruined my vacation
Stayed 2 nights in Oct 2025

10/10 Excellent

Mayssoun

The room was clean and the bed was comfortable and the room service cleaned the room everyday. The location is great no need to hire a car
Stayed 3 nights in Oct 2025

8/10 Good

Eamon, Innisfail

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, reception staff helpful. Needs better sound proofing from outside noise. Toilet paper is poor 1 ply?
Stayed 2 nights in Oct 2025

6/10 Okay

Chester

Stayed 3 nights in Oct 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great. Only they need to check pool towels as they ran out a couple of times.The girls on reception were excellant couldn't enough for you. Would most definitely recommend and stay there again.
Stayed 7 nights in Sep 2025

10/10 Excellent

Walter Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed there 4 nights in an executive suite and found the room very spacious, looked recently renovated. The bathroom was huge with double sinks a walk-in shower and a huge soaker bath that we made use of. Bring your own bath salts or bubble bath, non are supplied. We found the bed comfortable. Our room had a view of the carpark with mountains in the distance which was not great, but it was on the 3rd floor so did not expect much. We just closed the curtains and you wouldn't know. Nice large TV. We did not try the breakfast but did have dinner at the Brazilian restaurant which did offer a decent discount for hotel residents and was a very nice dinner. The location was very good. The boat marina was just down the road, the Esplanade was right there as was many coffee shops and restaurants of varying types and prices, all within short walking distances. All in all we found it a very pleasant stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very clean. Great staff.
Stayed 1 night in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jodi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location! Two night stay, car did not leave parking all weekend, because of everything we needed or were doing was in easy walking distance. Disappointed the complimentary bottle of wine on arrival didn’t happen and twin bed request was not recognised, it did get made but not for arrival.
Stayed 2 nights in Oct 2025

8/10 Good

Alina

Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get spot, nice big room and walking distance to the park, shops and cafe
Stayed 1 night in Sep 2025

10/10 Excellent

Constance

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Cairns - walkable to The Esplanade and the beach. The staff is lovely and the room was, too!
Stayed 1 night in Sep 2025

2/10 Terrible

Rachael

Disliked: Cleanliness, property conditions & facilities, room comfort
One of the worst hotels we’ve ever stayed in. We booked the deluxe king with balcony, and the moment we set foot in reception, we knew it was a mistake. The reception area was very tired looking, toilets were not easily accessible and they were very dirty. The lift and corridors were old and dirty. Our room itself was very dirty, obviously hadn’t had a thorough clean in what looked like years. The toilet seat was bubbled and broken, there were stains/marks in the toilet bowl, hair on the floor. The shower was extremely slippery and dangerous. The sheets were stained and carpet worn and dirty. The fridge made loud noises all night. You only have control of the fan and on/off for the air con. So we either had to be freezing cold or boiling hot. The walls/doors/windows were paper thin. We could hear every ounce of street noise (even on 9th floor) and every sound and movement that other guests made. When another guest used the plumbing, you could hear it loud and clear in the room. If another guest was having a normal convo in the hall, it sounded like they were right in the room with you. This hotel is in terrible condition and terrible value. We paid almost the same price for the same type of room on the same day of the week a block up and it was a thousand times better than the Pacific Hotel. I’m normally a generous rater, but the only nice thing I can say about this place is the location is good. Definitely not worth the money we paid and so many better options nearby.
Damaged and stained toilet
Stained sheets
Dirty layer around edge of shower
Stayed 1 night in Sep 2025

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Close to foreshore and also many dining options in close proximity. Parking easy and no stress!
Stayed 2 nights in Jul 2025

2/10 Terrible

Kerem

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away What shows in photos is not wha you really get. The entry for our room was sticky and dirty. The bathroom had no fans. Bathtub was patched up and the taps were making noises. The towels were dirty. Toilet was terrible. The carpets and curtains were like never been cleaned. The tv had no internet access. We had to ask for slippers. No beverages or water in fridge. The reception area carpet was dirty as. The staff was incompetent. Some had difficulty with English.
Stayed 2 nights in Sep 2025

10/10 Excellent

Adrian

Stayed 1 night in Aug 2025

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