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Park Regis City Quays

4.0 star property

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Photo gallery for Park Regis City Quays

In-room safe, desk, iron/ironing board, cots/infant beds
In-room safe, desk, iron/ironing board, cots/infant beds
LCD TV, iPod dock
Exterior
In-room safe, desk, iron/ironing board, cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View in a map
6 Lake Street, Cairns, QLD, 4870
  • Place, Cairns Convention Centre
    ‪3 min walk‬
  • Place, Reef Hotel Casino
    ‪3 min walk‬
  • Place, Reef Fleet Terminal
    ‪6 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Hotel Room

Shower, free toiletries, hair dryer, towels

Standard Hotel Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Hotel Room

In-room safe, desk, iron/ironing board, cots/infant beds

Executive Hotel Room

8.8 out of 10
Excellent
(21 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive One-Bedroom Apartments

In-room safe, desk, iron/ironing board, cots/infant beds

Executive One-Bedroom Apartments

9.8 out of 10
Exceptional
(11 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Two-Bedroom Dual Keyed Apartment

In-room safe, desk, iron/ironing board, cots/infant beds

Executive Two-Bedroom Dual Keyed Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 Queen Bed and 2 Single Beds

View all photos for Standard One-Bedroom Apartments

Standard One-Bedroom Apartments | In-room safe, desk, iron/ironing board, cots/infant beds

Standard One-Bedroom Apartments

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Two-Bedroom Dual Keyed Apartment

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Two-Bedroom Dual Keyed Apartment

  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 Queen Bed and 2 Single Beds

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About this property

Park Regis City Quays

This smoke-free hotel features an outdoor pool, self parking and dry cleaning. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and barbecues are on-site. Weekly housekeeping is available.
Park Regis City Quays offers 66 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. LCD televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Park Regis City Quays's great location gets high marks from our customers. During your stay, you're just a quick walk from Cairns Esplanade. Free WiFi in public areas, an outdoor pool and breakfast (surcharge) are available.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Cairns Esplanade and Reef Fleet Terminal
  • Airport shuttle service available for a fee
As a guest of Park Regis City Quays, you'll find an outdoor pool, a terrace, and barbecue grills. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and dry cleaning/laundry services are also featured at Park Regis City Quays. For a fee, parking is available.

This 4-star Cairns hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (AUD 15 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: AUD 31 for adults and AUD 31 for children

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • On the waterfront
  • Terrace

Accessibility

  • Lift

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 per cent for credit card payments
The front desk is open Monday - Sunday (8:00 AM - 8:00 PM) and Saturday - Sunday (8:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 31 for adults and from AUD 31 for children
  • Self-parking fee: AUD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Quays
Park Regis City
Park Regis City Quays
Park Regis City Quays Cairns
Park Regis City Quays Hotel
Park Regis City Quays Hotel Cairns
Regis City
Park Regis City Quays Cairns
Park Regis City Quays Hotel
Park Regis City Quays Cairns
Park Regis City Quays Hotel Cairns

Park Regis City Quays Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 402 out of 1002 reviews
Rating 8 - Good. 398 out of 1002 reviews
Rating 6 - Okay. 137 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Natalie

Liked: Cleanliness
Disliked: Amenities
For an executive room, you didn’t get much. View was of a mud hole and another hotel, pool closed for repair.
Stayed 4 nights in Oct 2025

8/10 Good

Dennis

Liked: Staff & service, amenities, property conditions & facilities
My stay was great until I checked out. My deposit was returned, then I was continually harassed for a $10 late check out fee that I was told upon check-in that it would be taken out of my deposit. It was an error from your company staff that this was not done, (not mine!). After a few phone calls from you, your staff member decided to wave the $10. My point is that the error was made by your staff/not me!.
Stayed 1 night in Nov 2025

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, super clean and super quiet. I had a lovely stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A welcoming staff and a room with a few dishes and cutlery made out stay easy and comfortable. It was a quiet area yet within minutes of the vibrant nightlife of the Esplanade.
Stayed 4 nights in Nov 2025

6/10 Okay

Jeffrey

Stayed 1 night in Nov 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large clean and well appointed suite. Great location; very helpful staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, close to all the attractions that we wanted to see. Friendly staff.
Stayed 1 night in Nov 2025

6/10 Okay

Karen

Travelled with group
Liked: Cleanliness, property conditions & facilities
staff was great, but room for us couple should have been the bigger one as we booked for 2 rooms, a couple and a single and I think we go the wrong rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Alistair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in central Cairns. Plenty to do nearby. Port the pool was closed for renovation till 31/10/2025
Stayed 1 night in Oct 2025

2/10 Terrible

Carol

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Noise from jackhammering started at 9am went all day had to leave to go out for peace and quiet it was my birthday very disappointed no refund or meal voucher worst hotel we've ever stayed complained to reception don't care
Stayed 2 nights in Oct 2025

2/10 Terrible

Janet

Liked: Cleanliness
Disliked: Staff & service
Late check-in via coded safe : Entry card would not work. Had to ask other guests to let us in and activate lift. Fortunately room entry was with a key! Rang after hours number which rang out. Unable to rectify problem until after 8next morning. Not happy! Severely limited our evening’s dining as we would be locking ourselves out.
Stayed 1 night in Oct 2025

8/10 Good

Gensuke

Stayed 2 nights in Oct 2025

8/10 Good

Gensuke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walkable to restaurants, cafes and major tourist attractions. The room was spacious and neatly arranged but the building itself seems a bit dated. The breakfast at “The Chambers” was superb.
Stayed 1 night in Oct 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, room comfort
The location and overall standard of the accommodation was as expected for a good price However, despite excellent reception and housekeeping staff the wake up call from drilling to repair the closed swimming pool at 9am after long flight from Singapore was unacceptable - please tell your guests about work being undertaken at the hotel in future - the offer of use of a nearby pool was helpful - the use of a nearby hotel room with no drilling would have been better !!
Stayed 2 nights in Oct 2025

2/10 Terrible

Manu

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Amazing and helpful staff. Rooms are spacious and comfortable just wish there were better blankets not warm enough. Overall lovely and comfortable stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just comfirtable and well equipped.Nice balcony
Stayed 3 nights in Sep 2025

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fine. Staff very friendly
Stayed 1 night in Sep 2025

4/10 Poor

Cristine

Stayed 1 night in Sep 2025

8/10 Good

Lawrence, Manassas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Noce property. Great location. NOTE: IT DOES NOT HAVE GUST LAUNDREY SERVICES (EXPEDIA DESCRIOTION KS WRONG) ANAILABLE TO ALL GUESTS. ONLY TO TBOSE STAYING IN ONE OR TWO BEDROOM UNITS. we had to uograde.
Stayed 5 nights in Sep 2025

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overnight stay for a night in Cairns
Stayed 1 night in Sep 2025

10/10 Excellent

Jerome

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 3 nights in Sep 2025

10/10 Excellent

Christine, Saskatoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 6 nights in Aug 2025

10/10 Excellent

Declan

Stayed 1 night in Aug 2025

10/10 Excellent

Frederick William Edwards

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good and up to expectations!
Stayed 7 nights in Aug 2025