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Sanctuary Palm Cove

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Villa, 3 Bedrooms, Private Pool, Garden Area | Terrace/patio
50-inch Smart TV with digital channels, TV, DVD player
50-inch Smart TV with digital channels, TV, DVD player
Front of property
Full-sized fridge, microwave, stovetop, dishwasher
Luxury
5.0 star property
9.8

Exceptional

Serene escape in lush tropical paradise

Surrounded by lush forest and tropical gardens, this serene retreat offers spacious, modern apartments with private entries. Enjoy a tranquil pool area with stunning views, and unwind in the comfort of your well-equipped, luxurious apartment.

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
6 Cedar Road, Palm Cove, QLD, 4879
  • Place, Palm Cove Beach
    ‪2 min walk‬
  • Place, Macalister Range National Park
    ‪3 min drive‬
  • Place, Vie Spa Palm Cove
    ‪3 min drive‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪28 min drive‬

Room options

View all photos for One Bedroom Apartment

1 bedroom, premium bedding, in-room safe, individually decorated

One Bedroom Apartment

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(6 reviews)
  • 139 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed (Garden)

Studio, 1 Queen Bed (Garden) | Terrace/patio

Studio, 1 Queen Bed (Garden)

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 Bedroom Private Retreat

1 Bedroom Private Retreat | Living area | 50-inch Smart TV with digital channels, TV, DVD player

1 Bedroom Private Retreat

9.0 out of 10
Wonderful
(2 reviews)
  • 139 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Courtyard Villa

2 Bedroom Courtyard Villa | 1 bedroom, premium bedding, in-room safe, individually decorated

2 Bedroom Courtyard Villa

  • 160 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms

Full-sized fridge, microwave, stovetop, dishwasher

Standard Apartment, 2 Bedrooms

9.4 out of 10
Exceptional
(9 reviews)
  • Lake view
  • 160 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 3 Bedrooms

50-inch Smart TV with digital channels, TV, DVD player

Standard Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(13 reviews)
  • Lagoon view
  • 176 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Three Bedroom Apartment

1 bedroom, premium bedding, in-room safe, individually decorated

Three Bedroom Apartment

  • Sleeps 6
  • Free Wi-Fi

View all photos for One Bedroom Private Retreat

1 bedroom, premium bedding, in-room safe, individually decorated

One Bedroom Private Retreat

  • Sleeps 2
  • Free Wi-Fi

View all photos for Villa, 3 Bedrooms, Private Pool, Garden Area

Villa, 3 Bedrooms, Private Pool, Garden Area | 1 bedroom, premium bedding, in-room safe, individually decorated

Villa, 3 Bedrooms, Private Pool, Garden Area

  • 165 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Large Single Beds and 1 Queen Bed
  • Free Wi-Fi

Apartment with Terrace

  • Sleeps 2
  • Free Wi-Fi

Queen Garden Studio

  • Sleeps 2
  • Free Wi-Fi

Villa, 3 Bedrooms, Private Pool, Garden Area

  • Sleeps 6
  • Free Wi-Fi

Terrace Room

  • Sleeps 2
  • Free Wi-Fi

Two-Bedroom Villa

  • Sleeps 4
  • Free Wi-Fi

View all photos for Two Bedroom Apartment

1 bedroom, premium bedding, in-room safe, individually decorated

Two Bedroom Apartment

  • Sleeps 4
  • Free Wi-Fi

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About this property

Sanctuary Palm Cove

Guests at this beach hotel will appreciate convenient on-site amenities such as a children's pool and barbecue grills. Weekly housekeeping is available.
Sanctuary Palm Cove offers 23 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to patios. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. 50-inch Smart televisions come with digital channels. Accommodation at this 5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided on a weekly basis.

An outdoor pool, a children's pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Sanctuary Palm Cove, you're just a quick walk from Palm Cove Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • 5 minutes on foot from Palm Cove Beach and a 3-minute drive from Wet Tropics of Queensland
  • Airport shuttle service available for a fee
Sanctuary Palm Cove offers its guests a kids' pool, an outdoor pool, and a hot tub. A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and multilingual staff are also featured at the luxury Sanctuary Palm Cove. Self parking is free.

This 5-star Cairns hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Cot (surcharge)
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No lift
  • Tile flooring in room

More

  • 3 buildings
  • 4 floors
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • DVD player
  • Streaming services

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Early check-in subject to availability
Early check-in fee: AUD 250
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours or on the weekend must contact this property 24 hours prior the arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 125.0 per day.
  • Cots (infant beds) are available for AUD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AUD 250 (subject to availability)
  • Crib (infant bed) fee: AUD 50.0 per day
  • Rollaway bed fee: AUD 125.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8 AM - 6 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Palm Cove Sanctuary
Sanctuary Hotel Palm Cove
Sanctuary Palm Cove
Sanctuary Palm Cove Hotel
Sanctuary Palm Cove Hotel Palm Cove
Sanctuary Palm Cove Hotel
Sanctuary Palm Cove Palm Cove
Sanctuary Palm Cove Hotel Palm Cove

Sanctuary Palm Cove Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 295 out of 326 reviews
Rating 8 - Good. 25 out of 326 reviews
Rating 6 - Okay. 5 out of 326 reviews
Rating 4 - Poor. 1 out of 326 reviews
Rating 2 - Terrible. 0 out of 326 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities
What a wonderful place! Front desk people were so kind and helpful! The place truly is a sanctuary in the middle of the rain forest and true to the pictures that are posted. Every studio or apartment is nested in luscious green surroundings and make you feel like you are in the middle of the rain forest! What a feeling. Pool is amazing and access to the esplanade for a walk on the beach and shops is just across the street. Very convenient! Amenities and space was well cared for and clean. Would return and rebook here. Enjoy your stay… they make you feel like a vacation!
Stayed 3 nights in Jan 2026

10/10 Excellent

Mohammad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very good
Stayed 6 nights in Jan 2026

10/10 Excellent

nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Everything 10 out of 10
Stayed 10 nights in Nov 2025

10/10 Excellent

Chris, Beverley Park

Awesome place
Stayed 4 nights in Oct 2025

10/10 Excellent

Franz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value for money. Apartments are spacious and well maintained.
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew

Stayed 5 nights in Aug 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lovely pool. Staff were so friendly and helpful with good recommendations. Would definitely stay again ☺️
Stayed 6 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property!! Beautiful!
Stayed 3 nights in Aug 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here! So beautiful and peaceful being surrounded by nature. Staff are great. Will definitely stay here again.
Stayed 7 nights in Aug 2025

10/10 Excellent

Stewart

Stayed 5 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
A peaceful and tranquil escape. Everything was beautifully maintained, clean and very comfortable. Staff were friendly, approachable and helpful. Highly recommend staying at Sanctuary.
Stayed 4 nights in Jul 2025

6/10 Okay

Michael

Liked: Staff & service
Stayed 6 nights in Aug 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Already planning our next visit.
Stayed 7 nights in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, close to the beach and shops/restaurants but private and quiet. Had a large, heated pool, which we made very good use of. Highly recommend.
Stayed 5 nights in Jul 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gerhart and staff were absolutely fantastic. Friendly and helpful. I accidently lefy my mobile phone in our studio apartment upon check out. Didn't realise it until 90 mins drive towards home. Just one phone call to the office and it was on it's way via Auspost. Thankyou to all involved. Palm Cove and North of ,is Paradise.The scenery is breathtaking and the Sanctuary Palm Cove accomodation was very pleasing. We'll be back.
Stayed 3 nights in Jul 2025

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities
If you are a family with young children this is a perfect place to stay, but if you are looking for peace and quiet you will need to stay elsewhere. While the resort staff are unable to discipline the children of guests, the fact that the children in the apartment above us screamed and cried from 6am until late at night every day made it very difficult for us to relax. We thought we had booked the one-bedroom retreat with spa, but when we arrived at the venue we were given a different apartment.
Stayed 7 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, lots of space and the private pool was a hit with the children
Stayed 3 nights in Jul 2025

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Subhash, Naperville

Stayed 3 nights in Jun 2025

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were in the area and asked to view the room a few days earlier nothing was too much trouble We changed our booking as we found there were more rooms in the apartment and at minimal cost 4 stayed there Brilliant kitchen appliances and pool area We dropped off groceries early the am of arrival the champagne and wine was put in the fridge for our arrival the staff were brilliant
Stayed 4 nights in Jun 2025

10/10 Excellent

Esther Elisabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property! Staff helpful and answered any questions we had about the area. Our apartment was excellent, very clean and roomy.
Stayed 3 nights in May 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment and beautiful grounds. Close to everything but quiet and private.
Stayed 8 nights in Apr 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Family Vacation Spot!

Beautiful apartments tucked away just off the Esplanade, easy walk to shops and restaurants and easy 5min drive to Coles for supplies. Rooms were perfectly suited for 4 adults and 2 children family vacation. Rooms were very clean and spacious. Grounds were lovely and the pool was really great for the kids! Would definitely recommend!
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely tremendous. The accommodations were fantastic, the staff was very helpful and knowledgeable about what to do and when, and the grounds themselves were beautiful. The wildlife around, being close to the beach etc. As we stated to the host, we will definitely be back.
Stayed 5 nights in Mar 2025