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Arabella Residence

4.0 star property

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Photo gallery for Arabella Residence

Luxury Apartment, 3 Bedrooms, Kitchen, Garden View | Living area
Front of property
Royal Suite | Minibar, in-room safe, desk, laptop workspace
Interior entrance
Luxury Apartment, 3 Bedrooms, Kitchen, Garden View | Minibar, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
Gamal Abdel Nasser, New Cairo, 11835
  • Place, Arabella Plaza Mall
    ‪7 min walk‬
  • Place, German University in Cairo
    ‪12 min walk‬
  • Place, Petrified Forest Protected Area
    ‪3 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | View from room

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Large Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 3 Bedrooms, Kitchen, Garden View

Luxury Apartment, 3 Bedrooms, Kitchen, Garden View | Living area

Luxury Apartment, 3 Bedrooms, Kitchen, Garden View

  • Garden view
  • 200 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Large Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Breakfast meal | Daily full breakfast for a fee

Deluxe Twin Room

  • 40 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Executive Level

Executive Suite, 1 King Bed, Executive Level | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Executive Level

  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

  • Sleeps 3
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Executive Level

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Executive Level

  • Sleeps 3
  • Free Wi-Fi

View all photos for Premium Double Room, 1 King Bed, Non Smoking, Hot Tub

Minibar, in-room safe, desk, laptop workspace

Premium Double Room, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 3
  • Free Wi-Fi

View all photos for Premium Twin Room

Minibar, in-room safe, desk, laptop workspace

Premium Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium Double Room, 1 King Bed, Non Smoking, Hot Tub

Premium Double Room, 1 King Bed, Non Smoking, Hot Tub | Minibar, in-room safe, desk, laptop workspace

Premium Double Room, 1 King Bed, Non Smoking, Hot Tub

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Twin Room

Premium Twin Room | Minibar, in-room safe, desk, laptop workspace

Premium Twin Room

  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Premium Room

Premium Room | Living area

Premium Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Royal Suite

Royal Suite | Minibar, in-room safe, desk, laptop workspace

Royal Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 3
  • Free Wi-Fi

Similar properties

Exterior
voco Cairo Arabella Plaza by IHG
The 5th Settlement
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.0 out of 5, Very good, 3 reviews
The price is €170
includes taxes & fees
18 Jun - 19 Jun
voco Cairo Arabella Plaza by IHG

About this property

Arabella Residence

This hotel features 24-hour room service, a business centre and dry cleaning. Free WiFi in public areas and free valet parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a free food/drink shopping service are on-site.
Arabella Residence offers 40 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas and includes desks. This New Cairo hotel provides complimentary wired and wireless Internet access. Coffee/tea makers and minibars are provided. Bathrooms include baths or showers with a rainfall showerhead, slippers, bidets and complimentary toiletries. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Arabella Residence, you're just a quick walk from Arabella Plaza Mall. Features include free WiFi in public areas and free valet parking, plus a business centre.
  • Free WiFi
  • Free valet parking and self-parking
  • Full breakfast served daily for a fee
  • Services include free food shopping service, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Arabella Plaza Mall and German University in Cairo
  • Airport and local-area shuttle service available for a fee
Public spaces have free WiFi. There's an onsite business centre. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. The business-friendly Arabella Residence also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star New Cairo hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
A complimentary food shopping service is offered and 24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 11 for adults and USD 11 for children

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily) (for a fee)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 18 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 11 for adults and from USD 11 for children
  • Airport shuttle fee: USD 25 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 12 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Arabella Residence offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Arabella Residence.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Arabella Residence Hotel New Cairo City

Arabella Residence Hotel

Arabella Residence Hotel New Cairo

Arabella Residence Hotel

Arabella Residence New Cairo

Hotel Arabella Residence New Cairo

New Cairo Arabella Residence Hotel

Hotel Arabella Residence

Arabella Residence New Cairo

Arabella Residence Hotel

Arabella Residence New Cairo

Arabella Residence Hotel New Cairo

Arabella Residence Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 38 reviews
Rating 8 - Good. 6 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 7 out of 38 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

EYHAB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent location and very reasonable prices!
Stayed 4 nights in Nov 2025

2/10 Terrible

Akshay

Stayed 1 night in Nov 2025

10/10 Excellent

Islam

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and helpful. The area is nice and conveniently located near a mall area.

10/10 Excellent

Islam

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. The property is clean, conveniently located near mall area and suitable for families.

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not deliver breakfast on time the first day and I missed it. Other than that the place was nice and the staff were helpful.

10/10 Excellent

ERIC

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tooth brushes are not provided. Kindly improve on that. Thanks
Stayed 7 nights in Nov 2023

2/10 Terrible

Ihab

Travelled with family
Disliked: Amenities
It is not a hotel , it is a residence , why it is advertised as a hotel! There was no ramp for the luaggages , there was no receptionist. They added multiple hidden fees , and when I discussed with them they said it is there in the website. The receptionist showed up 10 min later and he was an example of the poor customer service. He does not know how to communicate. I paid already for breakfast and 3 people to stay and they insist that I hav to pay 12 US dollars if I want to stay. I paid for breakfast and they had my family to pay again for it. The elevator is in mid level and you have to use stairs to go to your room. The location was unfoundable by Uber drivers and they cancelled 3 times. There were cracks on the walls , also kids playing in the streets with noise. The view was unpleasant when we opened the windows, for empty land with lot of garbage. I highly recommend that this place to be taken out the website. I’m planning to file a complaint in Egyptian tourism office. Such a horrible experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Dalmar

Perfectly clean plus superb customer services
Stayed 5 nights in Sep 2023

10/10 Excellent

Adil, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Great breakfast very clean. The only concern they need to add local and international TV channels.
Stayed 5 nights in Jun 2023

4/10 Poor

Patrick

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very welcoming, friendly and helpful (although I've found that to be true everywhere I've stayed in Egypt). For that reason alone, I wish I could rate this hotel higher. But I also feel mislead in staying here, and don't want to mislead others. The truth is, this is just NOT a 4-star hotel. I stayed at 3 hotels in Egypt; this one was the most expensive, but had the smallest and least well maintained room. The 3-star hotel I stayed at in Giza was actually much nicer than this "4-star" hotel, and at only a third of the cost. I booked this room wanting an upgrade for my last night in Cairo. Unfortunately, what I got was a downgrade at 3x's the price. I regretted my decision. The room was: ‐ small - stains on the bed headboard - stains on the chair - shower drains so slowly water is above your ankles after 4 minutes - generally run-down, with the wall showing water damage - has a balcony, but the view is just some old run-down looking apartment buildings. The right side balcony door doesn’t lock shut. - no restaurant at the hotel, although staff will deliver breakfast for you ($9 USD per person), and help order lunch/dinner delivery for you. On the positive side, it's close (10 min walk, maybe less) to Arabella Plaza, which was really nice. Again, the staff were great! But, unfortunately, this is a 3-star hotel that should be priced much cheaper than it is. I didn't complain to the staff about it, it's not their fault and theres nothing they can do about it
Stayed 2 nights in Feb 2023

10/10 Excellent

Rohnda

Stayed 1 night in Jan 2023

10/10 Excellent

TAMMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting for 9 nights I used the Arabella Residence during my attendance at a research conference at the German University in Cairo. We had a great experience at this hotel which is located in a residential area in New Cairo and is walking distance to the local shopping mall and grocery stores. The hotel service is top notch, they serve a beautiful traditional Eyptian breakfast delivered to your room, they have beautifully updated rooms with new appliances, and very cozy bedding. We were made to feel very comfortable and the friendly staff were helpful and responsive to our every request. We miss our friends at Arabella already!
Stayed 9 nights in Jan 2023

8/10 Good

Hamdi

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Rizwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff is very friendly. They serve breakfast in the room.
Stayed 2 nights in May 2022

2/10 Terrible

M. Hassan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad choice

It was very bad experience, I checked in room had nothing to do with the photos i saw at Hotel.com, after 30 mnts electricity cut on several floors including main. I waited about 2 hours and then I booked another hotel. I lost my money and my redeem nights. I hope that never leave such experience again.
Stayed 4 nights in Nov 2021

10/10 Excellent

Sayyid

Stayed 3 nights in Jan 2021

10/10 Excellent

Hesham

Stayed 3 nights in Oct 2020

10/10 Excellent

R, Sydney, Australia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value choice for my business trip in New Cairo Nice location walking distance from Arabella plaza a nice big mall with Dunkin Dounts , and so many cafe shop, banks and restaurants Staff are professional , friendly, helpful and take care about details very clean and everything is disinfected and safe safe location in new modern area in new cairo they have good big portion delicious breakfast to start your day with or you can get breakfast from nearby restaurants Highly recommended and for sure I am coming back for my next visit Thank you Arabella Residence team
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
The room wasn’t as advertised. I reserved a 3 bedroom, when I went to the location that room was no longer available/ I think thy don’t even have a 3 bedroom.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Mr., Katy, Tx, USA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Arabella. The staff were very friendly and helpful, as they try to accommodate your needs. The room I stayed at was comfortable and clean, as it is located in New Cairo. Honestly they made my stay incredible, since they are located in a residential area, where it is very safe and everyone around were very helpful and just plain good people, when asking for directions. Overall a good experience, a must stay at place if you wish to avoid all the noise in the city.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

2/10 Terrible

Aly

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
We went to the hotel but it was overbooked and they could not make any rooms available and we had no other option but to leave and it was very inconvenient for us and it missed up the whole trip from the beginning cause we wasted a lot of time trying to find another hotel to stay
Stayed 3 nights in Jan 2019

2/10 Terrible

FUAT

Stayed 5 nights in Dec 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

Fine hotel

Fine hotel Friendly and kind staff, facilities are a bit old though
Stayed 9 nights in Nov 2023

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