"Lovely stay. The only let down was the breakfast the pastries were not fresh. " More
3 May 2024 by Dina Rashdan
Dear Ms. Yomna,Thank you so much for choosing the Waldorf Astoria Cairo Heliopolis hotel, and for taking the time to share with us your review.We are glad to know that you enjoyed your stay and allow us to extend a sincere apology for the unacceptable breakfast experience, we will gladly offer you an unforgettable dining experience on your upcoming stay.We look forward to making your experience exquisite every time and to welcoming you again very soon.Kind Regards,Dina RashdanQuality Assurance Manager
Waldorf Astoria Cairo Heliopolis offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Business amenities include a business centre and 9 meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Waldorf Astoria Cairo Heliopolis. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Cairo hotel.
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Waldorf Astoria Cairo Heliopolis offers 252 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. Beds feature premium bedding. 32-inch Smart televisions come with satellite channels. Bathrooms include baths or showers with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Brasserie Ayda – On-site brasserie.
Bar Raa – On-site bar. Open daily.
Peacock Lounge – On-site lobby lounge. Open daily.
Le Jardin Pool Bar – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 5 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Waldorf Astoria Cairo Heliopolis offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.
For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
