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Waldorf Astoria Cairo Heliopolis

5.0 star property

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Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

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Orouba Street Cairo Heliopolis, Cairo, Cairo Governorate
  • Place, City Centre Almaza Shopping Mall
    ‪6 min drive‬
  • Place, Baron Empain Palace
    ‪10 min drive‬
  • Place, Citystars Heliopolis
    ‪11 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom

  • City view
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier suite

Premier suite | Premium bedding, minibar, in-room safe, desk

Premier suite

  • City view
  • 94 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

32-inch Smart TV with satellite channels, iPod dock, toys

Presidential Suite, 1 King Bed

  • City view
  • 163 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for King Accessible Deluxe Room

Premium bedding, minibar, in-room safe, desk

King Accessible Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

  • Sleeps 3

Deluxe Two Double Room

  • Sleeps 3

Deluxe One Bedroom Suite

  • Sleeps 3

Premier One Bedroom Suite

  • Sleeps 3

Accessible Deluxe Room

  • Sleeps 3

View all photos for Deluxe Room, 1 King Bed, Connecting Rooms (Deluxe Family Connecting Room)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Connecting Rooms (Deluxe Family Connecting Room)

  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Terrace

32-inch Smart TV with satellite channels, iPod dock, toys

Deluxe Suite, 1 Bedroom, Terrace

  • Garden view
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King, Superior Suite, 1 Bedroom

King, Superior Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

King, Superior Suite, 1 Bedroom

  • City view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King, Superior Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

King, Superior Suite, 2 Bedrooms

  • City view
  • 126 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Royal Suite

32-inch Smart TV with satellite channels, iPod dock, toys

Royal Suite

  • City view
  • 256 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

View from room

Club Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Pool View

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Pool View

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Accessible Club Room

Premium bedding, minibar, in-room safe, desk

King Accessible Club Room

  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony, Pool View

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Balcony, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Pool View

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Pool View

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 Double Bed (Botanical View)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 Double Bed (Botanical View)

  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Room, 1 King bed, Botanical view

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King bed, Botanical view

  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier King Room With Terrace And Pool View

  • Sleeps 3

Premier King Room with Pool View

  • Sleeps 3

View all photos for Deluxe One-Bedroom King Suite With Terrace

Premium bedding, minibar, in-room safe, desk

Deluxe One-Bedroom King Suite With Terrace

  • Sleeps 3

Premier King Room

  • Sleeps 3

Superior One-Bedroom King Suite

  • Sleeps 3

View all photos for Presidential Suite

Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • Sleeps 4

Premier Room with Two Double Beds

  • Sleeps 3

King Rosetta Club Room

  • Sleeps 3

Two Double Beds Rosetta Club Room

  • Sleeps 3

King Rosetta Club Accessible Room

  • Sleeps 3

King Rosetta Club Room With Pool View

  • Sleeps 3

King Premier Room Botanical View

  • Sleeps 3

Premier Room With Two Double Beds And Botanical View

  • Sleeps 3

View all photos for Royal Suite

Premium bedding, minibar, in-room safe, desk

Royal Suite

  • Sleeps 6

View all photos for Two-Bedroom Superior King Suite

Premium bedding, minibar, in-room safe, desk

Two-Bedroom Superior King Suite

  • Sleeps 5

Similar properties

Exterior
Sofitel Cairo Downtown Nile
Downtown Cairo
  • Pool
  • Spa
  • Kids’ pool
  • Free Wi-Fi
4.4 out of 5, Excellent, 273 reviews
The price is €158
includes taxes & fees
2 May - 3 May
Sofitel Cairo Downtown Nile

About this property

Waldorf Astoria Cairo Heliopolis

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar.
Waldorf Astoria Cairo Heliopolis offers 252 shared accommodations, which are air-conditioned, accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch Smart televisions come with satellite channels. Bathrooms include baths or showers with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Waldorf Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
During your stay at Waldorf Astoria Cairo Heliopolis, you'll be close to City Centre Almaza Shopping Mall. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a restaurant, a poolside bar and 2 bars/lounges
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, aromatherapy or hot stone massages at Waldorf Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and racquetball/squash
  • 5 minutes by car from City Centre Almaza Shopping Mall and 14 minutes from Khan el-Khalili
  • Airport shuttle service available for a fee
Waldorf Astoria Cairo Heliopolis offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and 9 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Waldorf Astoria Cairo Heliopolis. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Cairo hotel.

Brasserie Ayda – On-site brasserie.
Bar Raa – On-site bar. Open daily.
Peacock Lounge – On-site lobby lounge. Open daily.
Le Jardin Pool Bar – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (USD 6 per day)
  • Secured, covered valet parking on site (USD 6 per day; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Raa
  • Brasserie Ayda
  • Le Jardin Pool Bar
  • Peacock Lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Racquetball/squash

Family friendly

  • Art supplies
  • Baby toys
  • Children's books
  • Children's dinnerware
  • High chair
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Free pool cabanas
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift (176 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Shared accommodation
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Waldorf Astoria Cairo Heliopolis

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per person (one-way)
  • Covered self-parking fee: USD 6 per day (in/out privileges)
  • Valet parking fee: USD 6 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Waldorf Astoria Cairo Heliopolis offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 5:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Fairmont Towers Heliopolis Hotel Cairo
Fairmont Towers Heliopolis Ca
Heliopolis Towers Hotel
Waldorf Astoria Cairo Heliopolis Hotel
Waldorf Astoria Cairo Heliopolis Cairo
Waldorf Astoria Cairo Heliopolis Hotel Cairo

Waldorf Astoria Cairo Heliopolis Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 157 out of 183 reviews
Rating 8 - Good. 14 out of 183 reviews
Rating 6 - Okay. 6 out of 183 reviews
Rating 4 - Poor. 1 out of 183 reviews
Rating 2 - Terrible. 5 out of 183 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nathan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Incredible staff, beautiful rooms, quiet atmosphere
Stayed 2 nights in Jan 2026

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful Hotel with large and comfortable rooms! Very close to the airport; we had a connection super early in the morning and we were not going to be able to get breakfast before our flight. The staff prepared a bag of breakfast with sandwiches, pastry, juice, and water. I would definitely stay there again!
Stayed 1 night in Jan 2026

10/10 Excellent

Nira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness
Flowers given when you get to room, so beautiful
Stayed 1 night in Jan 2026

8/10 Good

inho

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff are not well trained.
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Salicia

Liked: Cleanliness, staff & service, amenities
It was absolutely beautiful
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place in the city of Cairo.
Stayed 5 nights in Jan 2026

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Top notch hotel with very accommodating staff. Excellent breakfast buffet. Beautiful bar. We asked for a balcony and got one of the few. My husband was ill and they got a doctor within an hour and meds delivered within another 30 minutes. Would definitely recommend if want to be in Heliopolis and close to airport. It is much less frantic than Cairo.
Stayed 2 nights in Jan 2026

10/10 Excellent

jocelyn

Stayed 3 nights in Dec 2025

10/10 Excellent

subbiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't use the spa.
Stayed 1 night in Dec 2025

10/10 Excellent

subbiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't use the spa.
Stayed 1 night in Dec 2025

10/10 Excellent

Baohong, new york

Stayed 1 night in Dec 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room excellent service beautiful structure variety of restaurants, Mr Mohamed Magdy helped us during our stay he was extremely professional
Stayed 1 night in Dec 2025

6/10 Okay

SHAMIRA, swedesboro

Stayed 8 nights in Nov 2025

10/10 Excellent

Amina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. Clean amenities with a luxurious feel
Stayed 2 nights in Dec 2025

10/10 Excellent

Jacquelyn

Stayed 1 night in Dec 2025

10/10 Excellent

Wellington

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent choise staying in the hotel. New, clean, great staff. Amazing breakfast and restaurants. Great spa. Spa service, including the massagem was perfect
Stayed 4 nights in Nov 2025

10/10 Excellent

Carlos

Stayed 2 nights in Dec 2025

10/10 Excellent

Nikki, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms, and friendly staff. Everything was easy from check-in to check-out. I’d stay here again for sure.
Stayed 1 night in Nov 2025

10/10 Excellent

Andy

Great stay
Stayed 6 nights in Nov 2025

10/10 Excellent

Trevon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room, amenities, staff a little stiff at check -in
Stayed 1 night in Nov 2025

10/10 Excellent

Margret

Stayed 3 nights in Oct 2025

10/10 Excellent

Fahed

Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Generally good except for slow coffee service at breakfast and no hotel shuttle to the airport.
Stayed 1 night in Nov 2025

10/10 Excellent

Emran

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for a Waldorf
Stayed 3 nights in Oct 2025