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Hôtel Metropol

3.0 star property

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Photo gallery for Hôtel Metropol

Front of property
View from room
Reception
Exterior
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
45 Quai du Rhin, Calais, Pas-de-Calais, 62100
  • Place, Calais Hotel de Ville
    ‪4 min walk‬
  • Place, Calais Beach
    ‪17 min walk‬
  • Place, Port of Calais
    ‪5 min drive‬

Room options

View all photos for Double Room, City View

Double Room, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Double Room, City View

9.0 out of 10
Wonderful
(8 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, City View

View from room

Twin Room, City View

8.0 out of 10
Very good
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Triple Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite, City View

Suite, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Suite, City View

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Free WiFi
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includes taxes & fees
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About this property

Hôtel Metropol

Hotel with a bar, 6-minute walk to Calais Hotel de Ville
Along with a bar/lounge, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, a library and express check-out are on-site.
Hôtel Metropol offers 40 accommodations with a safe and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 95-cm flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at Hôtel Metropol. During your stay, you're just a quick walk from Parc Richelieu. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Calais Hotel de Ville and Museum of Fine Arts Calais
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Hôtel Metropol, you'll find a library, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hôtel Metropol also features concierge services, complimentary newspapers in the lobby, and room service (during limited hours). Parking is available for a fee.

This 3-star Calais hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
On-site venue – This bar only serves breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: EUR 14 per person
  • A bar/lounge

Things to do

  • Billiards/pool table
  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1989
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 95-cm flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 21 December 2025 to 1 March 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Covered self-parking fee: EUR 10 per night
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Cheques-vacances, mobile payments and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Metropol Calais
Metropol Calais
Hôtel Metropol Hotel
Hôtel Metropol Calais
Hôtel Metropol Hotel Calais

Reviews

Hôtel Metropol Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 110 out of 277 reviews
Rating 8 - Good. 105 out of 277 reviews
Rating 6 - Okay. 45 out of 277 reviews
Rating 4 - Poor. 8 out of 277 reviews
Rating 2 - Terrible. 9 out of 277 reviews

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms need refreshed, no wifi in room only in reception. States soundproof but can hear noise from corridor also from road. Noise from trains very loud. Okay for the 1 night but wouldn't stay longer
Stayed 1 night in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had a lot of olde-world charm, the staff were very friendly, we could park outside easily. The area around the hotel wasn't the greatest but no worries and we could walk to shops and restaurants. We would not hesitate to stay there again
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location at a very good rate

A very pleasant stay. Old world French charm with friendly staff. The nights were a little warm without air conditioning, but the price was very fair being so close to downtown.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sariah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Tilman

Stayed 1 night in Jul 2025

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Clean and friendly

Stayed 1 night in Jul 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really good. There was a lovely charm about the hotel. The staff were lovely - very kind and helpful with the language. The location is great - just around the corner from the train station and very close to the city centre. All in all - and bearing in mind the price - really, really good.
Stayed 3 nights in Jun 2025

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay before returning to UK Abit tired but has everything you need Close to restaurants and bars Breakfast on expensive side but very nice
Stayed 1 night in Jun 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, room comfort
Decor stuck in mid 20th century. Wifi poor. Pleasant staff.
Stayed 1 night in May 2025

6/10 Okay

Raj

Stayed 1 night in May 2025

6/10 Okay

Derek

Travelled with family
Liked: Staff & service
Disliked: Amenities
An extremely dated hotel, which no doubt had lots of character in its day. I recommend a stay of not more than one night. The staff are very friendly, albeit, the rounding UP of our bill was not well received.
Stayed 1 night in May 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Convenient for the crossing of the channel. Staff lovely. All worked well. On site parking excellent. Bit old but we didn't mind.
Stayed 1 night in Apr 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy staff

The lady on the check in counter was lovely, very helpful and happy. A joy to deal with
Stayed 1 night in Mar 2025

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, hotel conveniently situated by Calais Ville train and bus stations. The fact this hotel allows pets to stay is great. A very nice stay
Stayed 1 night in Feb 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great single room with super view of Lille.

Simple room in a great location opposite Lille Flandres railway station. Excellent value for money.
Stayed 1 night in Feb 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick, friendly staff at check in. Great location for train station and local amenities.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality hotel for a cheap price

Great hotel for money and great location
Stayed 1 night in Jan 2025

8/10 Good

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 24hrs reception hotel with covered parking

Good hotel In Great location for walking into town. Covered car park ideal at small extra cost. Friendly staff. Open 24hrs reception. Unfortunately our room 125 smelt damp/unclean when we entered but got used to it!
Stayed 1 night in Dec 2024

8/10 Good

Leszek

Liked: Cleanliness, staff & service
Toilet too close to the wall
Stayed 1 night in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service

Convenient budget hotel

It is a budget hotel but it did the whole 'budget hotel thing' well. Close to the bus and train stations, and the shopping area.
Stayed 1 night in Nov 2024

10/10 Excellent

Derek

Stayed 2 nights in Oct 2024