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Hotel Casa Maya Calakmul

2.5 star property

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Photo gallery for Hotel Casa Maya Calakmul

Front of property
Comfort Double Room | Minibar, individually decorated, desk, free WiFi
Living area
Comfort Double Room | Minibar, individually decorated, desk, free WiFi
Minibar, individually decorated, desk, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Breakfast included
  • Air conditioning
  • Laundry
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
Becan, Calakmul, CAM, 24640
  • Museo Deocundo Acopa Lezama
    ‪2 min walk‬
  • Xpujil Ruins
    ‪16 min walk‬
  • Becán
    ‪13 min drive‬

Room options

View all photos for Family Room, 1 Bedroom, Smoking, Garden View

Minibar, individually decorated, desk, free WiFi

Family Room, 1 Bedroom, Smoking, Garden View

  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Room

Minibar, individually decorated, desk, free WiFi

Classic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, individually decorated, desk, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Minibar, individually decorated, desk, free WiFi

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

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Interior

Hotel Villas Chicanna

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 10 reviews
Hotel Villas Chicanna

About this property

Hotel Casa Maya Calakmul

Hotel in Calakmul with free breakfast and spa services
A restaurant, coffee/tea in a common area and spa services are available at this hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include concierge services, laundry facilities and tour/ticket assistance. Change of towels is available on request
Hotel Casa Maya Calakmul offers 4 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars. Rooms open to balconies. This individually decorated accommodation has separate dining areas and includes desks and dining tables. This Calakmul hotel provides complimentary wireless Internet access. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Hotel Casa Maya Calakmul, you're just a quick walk from Museo Deocundo Acopa Lezama. Free breakfast, free WiFi in public areas and a restaurant are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Museo Deocundo Acopa Lezama and a 2-minute drive from Xpujil Ruins
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at Hotel Casa Maya Calakmul.

Smoking is allowed in designated areas at this Calakmul hotel.

Guests are served a free full breakfast daily from 5:00 AM to 10:00 AM.
Hotel Casa Maya Calakmul has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Street parking available
  • Onsite parking options include a carport

Food and drink

  • Free full breakfast available daily 5:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Dining table
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Dining table
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 350 per pet, per day
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 350 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Hotel Casa Maya Calakmul Hotel
Hotel Casa Maya Calakmul Calakmul
Hotel Casa Maya Calakmul Hotel Calakmul

Hotel Casa Maya Calakmul Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 27 reviews
Rating 8 - Good. 7 out of 27 reviews
Rating 6 - Okay. 5 out of 27 reviews
Rating 4 - Poor. 2 out of 27 reviews
Rating 2 - Terrible. 5 out of 27 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waste of time

Hotel didn't exist, no people at the location, no hotel there, it was all a lie
Stayed 2 nights in Aug 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, room comfort
Everything is fine, only the door system in the room I stayed in, insects get in and it obviously generates discomfort.
Stayed 4 nights in Nov 2023

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Town people block the road to the hotel for some reason and couldn’t reach it so I had to go back to Bacalar,the hotel didn’t want to reimburse the money I paid for it!! 👎👎👎
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Arrive to hotel with no name on the gate. King room we had booked had no windows and no lock on the two sliding doors. We moved to a smaller basic room but at least it had windows. Breakfast was good. Ruins at Becán are amazing.
Stayed 2 nights in Feb 2023

10/10 Excellent

jose roberto

Stayed 1 night in Aug 2024

8/10 Good

Nidia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La habitación era muy bonita ; pero si hay varias áreas de oportunidad desde mi punto de vista. En primer lugar la habitación no tiene llave, entonces como que eso te hace sentir medio inseguro en el sentido de que puedan violar tu privacidad (debo decir que son muy respetuosos los del personal), luego había una tina con jacuzzi que tarda muchísimo en llenarse, una de las puertas costaba mucho trabajo cerrarla (eran deslizables). Los cuartos los estaban limpiando muy seguido pero siento que al jardín si le hace falta mantenimiento. En fin, eran detalles como de falta de cuidado pero creo que sí vale la pena el hotel. Por ahora con la construcción del tren hay muchísimo polvo en los alrededores y ruido, eso también hay que considerarlo
Stayed 2 nights in Apr 2024

2/10 Terrible

Sandra

Stayed 2 nights in Apr 2024

8/10 Good

sylviane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe chambre typique Maya très propre service du petit déjeuné super à l’heure. Dommage pas de repas du soir
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Leuk hotel waarin je niet echt slaapt

Hotel dat haar best doet qua presentatie en service (prima ontbijt in mooie tuinpatio) maar vreselijke locatie met erg veel overlast van vrachtwagens en ander verkeer door beroerde isolatie en afwerking van de kamer. Slapen is daardoor erg lastig en kan alleen tussen 00:00 en 05:30 uur.
Stayed 1 night in Mar 2024

10/10 Excellent

Angellique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Merveilleux comme endroit. Malheureusement, l’A/C ne fonctionnait pas

8/10 Good

Mimi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Il y a de l'imagination, un joli jardin, de belles fenêtres. Les finitions laissent à désirer mais les matériaux sont de qualité. On est un peu au bout du monde mais cela passerait s'il n'y avait pas, depuis 2 ans, l'infernal chantier du train maya... Miriade d'ouvriers et surtout de camions, venant vibrer juste sous les fenêtres, de 6h du matin jusqu'à 22h30, ouille ! Moralité : posez vous là si nécessaire mais ne vous engagez surtout pas sur plusieurs nuits. Car la propriétaire sait ce que veut dire NON REMBOURSABLE...
Stayed 3 nights in Feb 2024

6/10 Okay

Andrea

Liked: Staff & service

Leider veraltetes Hotel

Die Anlage war kaum zu finden und leider war nebenan ein Lastwagen-Parkplatz ( Lärm bis 24.00 und ab 05.30 wieder) da die Zugbaustelle in der Nähe ist. Man hatte das Gefühl, die Lastwagen fahren durchs Zimmer! Leider ist die Anlage in die Jahre gekommen und entspricht in keiner Weise den Fotos! Schade
Stayed 1 night in Jan 2024

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una maravillosa propiedad, en donde los espacios hacen que te transportes a otro mundo, lleno de historia, descanso y placer. Excelente atención, con gusto volveré
Stayed 2 nights in Jan 2024

10/10 Excellent

Luis Fernandez del

Travelled with family
Liked: Amenities
Beautiful place, very few rooms, very particular and armonius with nature architecture, excelent service and food, highly recomiended
Stayed 2 nights in Dec 2023

6/10 Okay

Jose Luis

Liked: Cleanliness
Disliked: Property conditions & facilities
No hay agua
Stayed 1 night in Dec 2023

10/10 Excellent

Karina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención Un lugar súper tranquilo La habitación es súper amplia y el desayuno fue Perfecto!
Stayed 1 night in Nov 2023

6/10 Okay

Bie van

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, but extremely loud at night. Diner was way too expensive for what they gave us. Nearly cold and tasteless. At check-out we couldn’t pay with crefitcard (if you charge prices like this, don’t expect cash!). Very friendly and helpful staff. The young guy was very nice and professional.

8/10 Good

ALEJANDRO

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Es una buena opcion en el umbral de Calakmul. Las instalaciones son adecuadas, pero aún pueden mejorar en el servicio al cliente. Un primer día con muy buen servicio, un segundo día, con el mismo personal, pero con otra actitud.
Stayed 1 night in Sep 2023

8/10 Good

JOSÉ LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Ubicación complicada de encontrar. Sin nombre la propiedad
Stayed 1 night in Aug 2023

2/10 Terrible

Eduardo

Stayed 1 night in Aug 2023

2/10 Terrible

Anup

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
De accommodatie was zeer verwaarloosd, de fotos op de website geven niet de huidige staat weer. De tuin is overwoekerd, de kamer is slecht onderhouden, evenals de douche. Het personeel (1 jong meisje) sprak alleen wat Spaans. Een voorbijganger op straat maakte ons duidelijk dat er geen mogelijkheid was voor ontbijt diner of wat dan ook. Er was geen internet beschikbaar meer. De deur van de kamer sloot niet, het balkon behorende bij de kamer was niet meer toegankelijk. Zowel de medewerker als de voorbijganger verwezen ons naar een ander hotel verderop.
Stayed 1 night in Jul 2023

8/10 Good

Jose, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien localizada cerca de ruinas Maya. Excelente desayuno
Stayed 1 night in Feb 2023

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El concepto es muy original y el espacio es muy privado y se presta a la relajación

4/10 Poor

stephane

Travelled with family
Disliked: Room comfort
Stayed 1 night in Nov 2022