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Hotel el Peñón By Bithotels

4.0 star property
VIP Access

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Photo gallery for Hotel el Peñón By Bithotels

2 restaurants, breakfast, lunch, dinner served; Turkish cuisine
Reception
Interior
Front of property
2 restaurants, breakfast, lunch, dinner served; Turkish cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Calle 1 Oeste # 2-61, Cali, Valle del Cauca, 760044
  • Place, San Antonio Church
    ‪5 min walk‬
  • Place, Comfandi and Comfenalco Cultural Center
    ‪10 min walk‬
  • Place, Chipichape Shopping Center
    ‪6 min drive‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | View from room

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, City View

Deluxe Suite, City View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, City View

8.8 out of 10
Excellent
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite, 1 Bedroom, City View

Deluxe Studio Suite, 1 Bedroom, City View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Studio Suite, 1 Bedroom, City View

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room Standard

1 bedroom, premium bedding, minibar, in-room safe

Twin Room Standard

  • 35 sq m
  • Sleeps 4

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About this property

Hotel el Peñón By Bithotels

Art Deco Cali hotel connected to a shopping centre, steps from Rock Park
This smoke-free hotel features 2 restaurants, a snack bar/deli and a 24-hour business centre. WiFi in public areas is free. Other amenities include a conference centre, coffee/tea in a common area and conference space. Change of towels is available on request
Hotel el Peñón By Bithotels offers 28 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Beds feature premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Hotel el Peñón By Bithotels's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Rock Park. You'll find features such as free WiFi in public areas, plus 2 restaurants and a snack bar/deli. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Rock Park and 6 minutes on foot from La Tertulia Modern Art Museum
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a nearby snack bar/deli. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 538 square feet (50 square metres) and includes a conference centre. An airport shuttle (available 24 hours) is available for a fee. Hotel el Peñón By Bithotels also features a garden, coffee/tea in common area, and concierge services.

This Art Deco Cali hotel is smoke free.

Hotel el Peñón By Bithotels has 2 restaurants serving breakfast, lunch and dinner.
TURK HOUSE – Overlooking the garden, this theme restaurant specialises in Turkish cuisine and only serves brunch. Guests can enjoy drinks at the bar. Open daily.
Baraka – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (COP 18,000 per night); reservations required
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Baraka
  • TURK HOUSE

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Conference centre (538 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • In a state park
  • In the mountains
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • Handrails in stairways (70 centimetre high)
  • Lift (90 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1985
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heated floor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per accommodation, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 80000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: COP 80000 (one-way)
  • Nearby parking fee: COP 18000 per night(66 ft away; open 24 hours)
  • Pet fee: COP 60000 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel el Peñón By Bithotels offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

El Peñón Cali
El Peñón Hotel
El Peñón Hotel Cali
Hotel el Peñón Cali
el Peñón
Hotel el Peñón
El Penon By Bithotels Cali
Hotel el Peñón By Bithotels Cali
Hotel el Peñón By Bithotels Hotel
Hotel el Peñón By Bithotels Hotel Cali

Hotel el Peñón By Bithotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 235 out of 358 reviews
Rating 8 - Good. 68 out of 358 reviews
Rating 6 - Okay. 33 out of 358 reviews
Rating 4 - Poor. 12 out of 358 reviews
Rating 2 - Terrible. 10 out of 358 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Bruna

Business traveller
Liked: Cleanliness, staff & service, amenities
Property says free WiFi but no one shared the password at check in, after I went to get it myself there was no WiFi for almost 2 full days. If you’re going for work, it’s impossible to get any work done. Bathroom drain backed up making a pool out of the shower.
Stayed 2 nights in May 2025

8/10 Good

Amparo-Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time staying in this hotel and every time I am pleased .
Stayed 3 nights in Aug 2025

10/10 Excellent

Julian

Stayed 1 night in Jul 2025

8/10 Good

andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is A little unique with a little touch of pizzazz. The bedroom has a sitting room that's about as large as bedroom. The unit is very spacious. I did notice that although the tile floor appeared to be clean when I wore my socks around the place, it was filled with debris and strange hair. A shower drain was a little slow. It got filled up the first time but I did plunging using my hand and foot and it drained better . Outside of that, no complaints
Stayed 4 nights in Jul 2025

8/10 Good

yandy

Liked: Cleanliness, staff & service
Disliked: Amenities
The customer service at the hotel is great and accommodating. The hotel is located in a safe area with very walkable coffee shops and restaurants within the same street. I didn't like how there was no gym at the hotel or even a lobby bar. The hotel is very small therefore the lobby area is tiny. I didn't eat at the restaurant attached to the hotel so I can't speak on that aspect. The room was decent sized. It didnt have an iron or ironing board/steamer so you have to call and ask. Also the shower looked a bit outdated and so did the room. The photos are definitely nicer looking than the actual room. Overall, not bad, decent for the price but I don't think i would return.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jordi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Ancizar

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the attention was very poor, they charged me hotel tax that was already covered by expidia, on the second visit I made to the hotel of $ 12,000, where the first person who attended us on the first visit, did not charge us !! With Expedia I have never paid this tax since everything is included in the reservation and the person never gave me the proof of payment of the tax, but rather took the money and placed it in the petty cash, and will do so with all clients, I was reserved on July 5 and the first person who attended me on June 14, never charged us this amount, I am reporting this since I do not want it to happen to another person and pay attention to this person who attends at reception. Thank you !!
Stayed 1 night in Jul 2025

10/10 Excellent

Brianda

Stayed 3 nights in Jun 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Marly

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Cristian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Anabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel

If you are wanting to be in a tourist spot that has everything close by, I definitely recommend to stay at this hotel. Not only does it have a lot of shops around and a lot to see but also very clean rooms, with an amazing staff that will help you.
Stayed 2 nights in May 2025

10/10 Excellent

CAROLINA

Stayed 5 nights in May 2025

10/10 Excellent

Mayra

Stayed 1 night in May 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

ruben

Liked: Cleanliness, property conditions & facilities
Im giving this review 3 stars because while the service from the staff was generally good, my overall experience was disappointing due to the room situation. I paid extra to book a Deluxe Room, but was given what was clearly a Junior Suite – which is a lower-tier room according to the hotel’s own website. When I raised this with the front desk, I was told I had been given the Deluxe Room, despite clear differences between what I booked and what I received. At that point, I felt either I was being lied to directly or the website is highly misleading with incorrect photos and room descriptions. Either way, it’s unacceptable for a property to advertise one thing and deliver another. If you’re considering upgrading your room, I would recommend double-checking everything before you arrive and taking screenshots of your booking details and the room photos. It’s unfortunate, because the service otherwise was pleasant, but this left a sour taste in what could have been a great stay.
Stayed 4 nights in Apr 2025

8/10 Good

RADAMES RIVERA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial Hotel

Mi estadía en este hotel fue genial la atención al cliente muy amable el servicio excelente la habitación organizada limpia muy agradable, el desayuno genial. El hotel en una ubicación cerca a los lugares del centro comercial y actividades volvería a hospedarme de nuevo.
Stayed 4 nights in Apr 2025

4/10 Poor

Hugo

Travelled with family and small children
Liked: Staff & service
We went on a Friday and Saturday night. Friday there is a nightclub, not sure if it's in the hotel or next to it, but there was no rest that night with the walls pounding from the music, Saturday night was a little less noisy but still inconvenient. We all ended up with bed bug bites. Room was large and roomy, AC was cold.
Stayed 2 nights in Apr 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Mar 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable and met all of our needs. I would suggest they add some hooks in the bathroom as storage is very minimal. The staff were very friendly and helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only two things I didn’t like was the breakfast and that the room didn’t have a closet
Stayed 5 nights in Mar 2025

8/10 Good

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente propiedad y el personal super atento. Tambien mucha seguridad. Lo unico es que la habitación que me toco carretera estaba al lado de la carretera y el ruido de los carros se sentia muy cerca. Por lo demas, todo bien.
Stayed 3 nights in Feb 2025

10/10 Excellent

Giovanna, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area, close to great restaurants in El Peñón and San Antonio
Stayed 1 night in Feb 2025

8/10 Good

Manuel

Stayed 6 nights in Jan 2025