Hotel ROC Illetas & SPA

4.0 star property

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Photo gallery for Hotel ROC Illetas & SPA

Relax by the infinity pool overlooking the ocean, surrounded by lush greenery and pine trees.
Enjoy stunning views of the surrounding landscape from our coastal hotel's scenic location.
Enjoy a meal with a view of the sea from this dining area, featuring a tiled floor and comfortable seating.
Stroll along the paved walkway to a serene seating area surrounded by lush greenery and a majestic palm tree.
Enjoy a wide selection of dishes at our buffet, featuring a variety of food items and fresh plates.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Gym
  • Parking available

Explore the area

Map
Paseo Illetas 62, Illetas, Calvia, Mallorca, 7181
  • Cala Mayor Beach
    ‪3 min drive‬
  • Porto Pi Centro Comercial
    ‪5 min drive‬
  • Port of Palma de Mallorca
    ‪6 min drive‬
  • Palma de Mallorca (PMI)
    ‪19 min drive‬

Room options

Superior Double Room, Balcony, Annex Building (2 Adults + 1 Child)

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Double Room, Balcony, Annex Building (1 Adult + 1 Child)

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Suite, 2 Bedrooms, Sea View, Oceanfront

8.6 out of 10
Excellent
(4 reviews)
  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Sea View, Oceanfront (2 Adults + 1 Child)

  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Sea View, Oceanfront (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)
  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

Superior Double Room, Balcony, Annex Building

8.6 out of 10
Excellent
(19 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Suite, 2 Bedrooms, Sea View, Oceanfront (2 Adults + 3 Children)

8.0 out of 10
Very good
(1 review)
  • 75 sq m
  • Sea view
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

Deluxe Suite, 1 Bedroom, Sea View, Oceanfront

8.6 out of 10
Excellent
(20 reviews)
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Sea View, Oceanfront (3 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Sea View, Oceanfront (3 Adults + 2 Children)

  • 75 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Sea View, Oceanfront (4 Adults + 1 Child)

10.0 out of 10
Exceptional
(2 reviews)
  • 75 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

Deluxe Suite, 1 Bedroom, Sea View, Oceanfront (3 Adults + 1 Child)

  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Double Room, Balcony, Partial Sea View

8.6 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

Deluxe Suite, 1 Bedroom, Sea View, Oceanfront (1 Adult + 1 Child)

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

Deluxe Suite, 1 Bedroom, Sea View, Oceanfront (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Deluxe Suite, 1 Bedroom, Sea View, Oceanfront (2 Adults + 2 Children)

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Double Room, Sea View, Oceanfront (1 Adult + 1 Child)

  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

Double Room, Sea View, Oceanfront (2 Adults + 1 Child)

  • 23 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

Double Room, Sea View, Oceanfront (Balcony)

8.4 out of 10
Very good
(23 reviews)
  • 23 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

Premium Double Room, Sea View, Oceanfront (1 Adult + 1 Child)

  • 20 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

Double Room, Partial Sea View (2 Adults + 1 Child)

  • 20 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

Double Room, Partial Sea View (1 Adult + 1 Child)

  • 20 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

Premium Double Room, Sea View, Oceanfront

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Hotel ROC Illetas & SPA

Family fun on the beach, with outdoor pool, near Puerto Portals Marina
At Hotel ROC Illetas & SPA, hit the beach, dine on-site at dress code formal en MP or enjoy a drink at one of the hotel's 2 bars/lounges. Change of towels is available on request
Hotel ROC Illetas & SPA offers 120 air-conditioned accommodations with espresso makers and a safe. Rooms open to furnished balconies. Beds feature down duvets. 24-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include sports massages. A variety of treatment therapies are provided, including Ayurvedic and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Hotel ROC Illetas & SPA. During your stay, you're just a quick walk from Illetas Beach. Features include free WiFi in public areas and a free beach shuttle, plus 2 bars.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy ocean views while dining at dress code formal en MP
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to Ayurvedic treatments, massages or reflexology at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Steps from Ses Illetas Beach and 5 minutes on foot from Illetas Beach
  • Free beach shuttle service
You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel ROC Illetas & SPA such as a complimentary children's club and an outdoor pool.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This beach hotel also offers a children's pool, a hot tub and a sauna. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Calvia hotel.

Dress code formal en MP – Overlooking the ocean and garden, this restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Parking on site (EUR 15 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • dress code formal en MP

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Cot (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Couples treatment rooms
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 8 floors
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
The listed optional equipment fee is a deposit for pool towels and is charged per towel. The deposit is refunded at check-out when pool towels are returned. Pool towels are changed once per week at no charge, and additional changes are available for EUR 1 per change.

Renovations and closures

This property is closed from 9 November 2025 to 11 March 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 1 year old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 6 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 6 per night
  • Equipment fee: EUR 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Long-term renters welcome
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Roc Illetas
Hotel Roc Illetas Playa
Hotel Roc Playa
Hotel Roc Playa Illetas
Illetas Playa
Playa Illetas
Roc Illetas Playa
Roc Illetas
Hotel Roc
Hotel Roc Illetas
Hotel ROC Illetas SPA
Hotel ROC Illetas & SPA Hotel
Hotel ROC Illetas & SPA Calvia
Hotel ROC Illetas & SPA Hotel Calvia

Hotel ROC Illetas & SPA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 471 out of 1018 reviews
Rating 8 - Good. 381 out of 1018 reviews
Rating 6 - Okay. 109 out of 1018 reviews
Rating 4 - Poor. 40 out of 1018 reviews
Rating 2 - Terrible. 17 out of 1018 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Gary

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing Stay at Hotel ROC Illetas & SPA

My recent stay at Hotel ROC Illetas & SPA was highly disappointing. The rooms were poorly maintained, with a broken closet door and noticeable uncleanliness, including snot on the wall that remained after four days despite complaints. The lack of air conditioning made the room unbearably hot, and the staff dismissed my concerns, stating it was "out of season" on April 19th and suggesting I open the sliding door, which let in street noise and didn’t help, it was still too hot to sleep. The indoor pool closed early at 8:30 PM, limiting activities for kids. The internet was down for an entire day, and the front desk staff were rude, unhelpful, and indifferent to my issues. Overall, I expected much better from this hotel and would not recommend it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Abduljabbar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Hotel ROC for 6 days with my family, and we had a fantastic experience. We initially booked a room for three people, and although the first room felt a bit small, the staff was very helpful and responsive when we brought it up. The next day, they moved us to a more spacious and comfortable room, which made our stay even better. They really cared about making sure we were happy—even offering us free snacks as a kind gesture for the inconvenience. The hotel is in a beautiful area, with a nice pool and easy access to gorgeous beaches. One of the things we appreciated most was how convenient it was to get around using public transportation—we didn’t need to rent a car at all, which made things easier and more relaxing. The staff was incredibly kind and welcoming, and the overall atmosphere was peaceful and family-friendly. We would definitely recommend this hotel and would love to come back!
Stayed 5 nights in Apr 2025

6/10 Okay

Alison

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Apr 2025

4/10 Poor

Mahbub

Travelled with family
Disliked: Cleanliness, room comfort

5 nights at the Roc

The hotel gets a 2* overall. I will mention the good and bad. Good: There is lots of variety for breakfast and dinner. There is a number 4 bus stop outside the hotel. There is a few stops within walking distance. The sea view is nice. Bad: The building is old and needs upgrading, the shop near by is far from main centre so charge double or more for most products, this hotel is a good 5-7 miles away from the Palma centre so youll have to travel in daily. The big taxi dont come to this hotel due to being too far, you may need to hire two smaller taxi for a family of 5 or take the bus. The steam room or Sauna is often randomly switched off to save electricity making you to wait for it to be warmed up again. The outdoor pool isnt heated so the water is too cold for temperature under 25°c. The indoor pool is too small and maximum you can have is around 7 people swimming. The spa prices are too expensive you can find cheaper in Palma town. The whole apartment needs a deep mop as it seems it hasnt been moped for years. You are not allowed to bring your own water for dinner, your pressurised to buy their drinks and water at high prices. If you dont buy the drinks they take the empty glass away from your table and dont give you good customer service. They treat you like a second class customer even though we paid £1200 for 5 nights. The pillow is a cylinder shaped pillow. Its very uncomfortable and gives you neck pain. We slept without the pillow.
Stayed 5 nights in Apr 2025

10/10 Excellent

Steven

Stayed 2 nights in Apr 2025

10/10 Excellent

Wenya

Liked: Cleanliness
good
Stayed 1 night in Apr 2025

8/10 Good

Ola

Travelled with family
Disliked: Staff & service

Beautiful view but service is bad

Food : breakfast was the same everyday which is not exciting for kids. Pancake was nit nice, its nit english pancake. Butter was horrible. Dessert was ok. Dinner ok some day not ok other. Chef was really nice to provide pizza for my children as they didbt have kids menu on the buffet. Staff : female manager was extremely rude. Other staff were nice. Hotel in general : amazing view if you buy the oceanfront view. Hotel has not made up it mind yet if they want to modern or old . Surrounding: lovely small beach nearby. Shops near by however city is far out Rooms: Tv is all in Spanish, betflix nit working , youtube nit working . You cannot connect tv to their Internet wifi .i asked but all i get us excuse. At night there was lits of banging noise reall loud. They couldn't fix it or know the source . It kept us up all night. Not far to katmandu resorts and park. 20min drive. Not booking again. Kids didnt enjoy environment.
Stayed 3 nights in Mar 2025

10/10 Excellent

Allison

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. The room,the view and the food were amazing. The same with the staff so friendly. I will give 10 score to this hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

MICHELE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall really nice. We stayed for 3 days in March and the amenities are well kept, the room service is cheap (and not bad), saw dolphins in the morning outside our window. Only complaint is the amount of food outside of the rooms because of the good room service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Fiona Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful and efficient staff and the food options and quality for the buffet half-board were excellent (some things, such as eggs at breakfast and grilled meats and fish cooked fresh at your request). We also ate in the bar one lunchtime, which was equally as good. I found the hotel to be spotlessly clean. The ocean-front room have fantastic views. The hotel is on the hillside and has split accommodation and some people may find the fixtures in the Classic Building a little dated, but if you book a sea view room, it more than makes up for it (best to do your research before booking the right room for you and your budget). There’s a bus stop outside to head into Palma (though coming back, is a couple of stops earlier, due to the one-way, so a 5 minute flat walk back) and there’s a small supermarket close by. I had an excellent stay here and would definitely book again.
Stayed 5 nights in Mar 2025

8/10 Good

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a family reunion

We were stying at the ROC off season and some of the services were not available. But, overall, the stay was good. Two bedrooms, two bathrooms accommodation was great for a small family reunion. Spa services were enjoyable. Palma attractions could be reached by bus #4 that stopped in front of hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the ocean view, the cleanliness of the room, the breakfast and dinner buffets the most. My mattress was a bit uncomfortable and sank in the middle so that’s my only critique. Overall a great visit!
Stayed 5 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was really looking forward to staying at Hotel ROC Illetas & SPA, but my experience was beyond disappointing. From the start, there were major issues. Upon arrival, we were told there was nowhere to park, forcing us to park far down the street with no assistance for our luggage. Check-in was awkward and unwelcoming, setting the tone for what was to come. When we entered our room, it was extremely hot—the air conditioning wasn’t working. Worse, there was mold growing in the bathroom, stained furniture, and an overall strong musty odor that made the room feel completely unclean and unlivable. The furniture was so dirty and stained that I didn’t even want to sit on it. At that moment, we knew there was no way we could stay in this hotel. Feeling completely misled by both the hotel and Expedia/Hotels.com, we immediately left and had to book another hotel last-minute—costing us an additional $3,000. When we requested a refund for our five-night stay ($2,784.10), the hotel flat-out refused, despite the fact that we spent less than 10 minutes in the room. I even submitted photo evidence showing that the room was completely uninhabitable, yet they are still refusing to make this right. I rarely write negative reviews, but the way this hotel gaslit us and refused to take accountability is beyond frustrating. Avoid this hotel at all costs!
Stayed 5 nights in Sep 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here last year with my cousins and we still talk about this place! I have never loved a hotel more. The breakfast every morning was great and I loved our room. The most beautiful views I have ever seen! Would come here every year!

10/10 Excellent

Mascha

Stayed 6 nights in Aug 2024

8/10 Good

Colleen

Liked: Staff & service, property conditions & facilities
The room was lovely and bright with a great view. I didn’t find much to do around the hotel besides the beach, but it was pretty convenient to the highway so I could go and explore.
Stayed 6 nights in Oct 2024

10/10 Excellent

jorge, Wellington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and amazing staff. Very relaxing hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Yui

Liked: Cleanliness, amenities
overall good but lacks attention to detail… the room was great until I started hearing the loud impact noise (heavy footsteps, dragging furniture, dropping things on the floor, etc) from the guests upstairs through the ceiling. That was the biggest issue.
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High quality

Excellent location, staffing, services
Stayed 4 nights in Oct 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

2/10 Terrible

Alice

Travelled with group
Disliked: Staff & service, property conditions & facilities

Daily late night music - do not recommend

We picked this hotel as it sells itself as a relaxing spa hotel by the sea. Instead it is a party hotel with live music every night until past 11:30pm. The rooms have terrible soundproofing so you are kept up until it stops. The sound proofing in between rooms is also terrible. Facilities are much more tired than they look in the photos. Great location but felt total mislead in how the hotel sells itself. No solution offered. Would never stay there again nor recommend it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Maryl

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024